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7/16/2019 Cadila Report
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ASummer Training Report
For
Submitted toNARMADA COLLEGE OF SCIENCE AND COMMERCE, BHARUCH
Affiliated toVEER NARMAD SOUTH GUJARAT UNIVERSITY, SURAT
In Partial Fulfillment of theRequirement for the degree of
BACHLORE OF BUSINESS ADMINISTRATION
Submitted ByKHUSHBU N. CHAUHAN
Roll No. : - 03SY BBA (Semester – IV)
Narmada College of science and commerceBBA Programme
Zadeshwar Bharuch
MAY- JUNE - 2008
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Declaration
I, Khushbu N. Chauhan, hereby declare that report on
Summer Training and project work entitled“Employee Participation” is a result of my own work & my
Indebtedness to other work / publications, if any, have been duly
acknowledged.
Place : Bharuch Signature of the student
Date : 24.06.2008 ( Khushbu N. Chauhan )
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Acknowledgement
As this juncture, when I am submitting my report, I honestly feel that this
report of study would not have been possible without support guidance and
direction of those who are associated with my academic and personal file.
As it is quite evident that any person before entering in the real word of the
Business has to under go training. Training holds very important position in
the over all position of education because one can feel the real place of the
Real world of business through training.
I am very thankful to Mr. Raval (Principal of the NCSC) and Mrs. Smita Nair
(H.O.D. of BBA Programme NCSC) for allowing me to take my training from
such a multi national company. I thankful to Mrs. Rachana Vyas and Mr.
Sandeepan Bandopadhyay (Faculty member – BBA Programme) for helping
me in every related aspect of training.
I am also thankful to HR Manager (Mr.Dhiren Bhatt) for allowing me to under
go training.
I am again very much thankful to HR officer (Jolly Dalwadi) for their kind
direction and support. I also express my thanks to all H.O.Ds of all department
and all the employees of the company for sharing their valuable time with me
from their tight schedule to give me valuable information.
At the End, I can not forget to say thank you to my family and my God who
have always been there in my high and lows and encouraged and motivated
me to express myself with success.
Khushbu N. Chauhan
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INDEX
SR. NO. PARTICULAR PAGE NO.
1 General Information
2 Production department
3 HR department
4 Finance department
5 Marketing department
6 Purchase & Store department
7 Quality Assurance department
8 Dispatch & Logistics department
9 Mini Project
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LIST OF TABLES
SR NO. PARTICULAR PAGE NO.
1.1 Plant area
1.2 Manpower status
3.1 Time office
4.1 Taxes
5.1 Distribution channel
5.2 Sales revenue
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LIST OF GRAPHS
SR NO. PARTICULAR PAGE NO.
1.1 Manpower status
1.2 Production plant2.2 Production plant
5.1 Sales revenue
6.1 Store layout
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BACKGROUND OF THE COMPANY:-
Cadila pharmaceutical Ltd. Is one of the India’s most reputed, research
based, tech savvy pharmaceutical company focusing on areas – formulations
(Human & veterinary), new drug discovery, novel drug delivery, active
pharmaceutical ingredients(APIs), analytical research, plant tissue culture,
genetic engineering; the entire gamut of a true life sciences company. It is a
Pvt. Ltd. Company. Cadila Pharma Co. establish in 1950.
Cadila pharma today has evolved to become the undisputed leader in the
Indian pharmaceutical sector, with the largest therapeutic groups. It’s
operation spanning 45 countries. Cadila pharma is multi location, with its
global offices and infrastructure.
In Ankleshwar, cadila pharma Ltd. Manufacture Bulk Drug and API products.
The Bulk actives division has the technology to manufacture 44 products with
facilities that consist of four plants capable of producing a range of Bulk
actives (APIs), plans are afoot for major expansion over the next five years.
The Bulk active division that operates a as strategic business unit – the
chemicals SBU is headquartered at Ankleshwar.
Cadila pharma is among the fastest growing manufacturing units with
ambitious plans for the future. It is
The APIs manufacturing facility of cadila pharma group at Ankleshwar
encompasses one of the highest capacities in India to produce-loratadine
(Anti-Histaminic), Glibendamide (Anti-diabetic) and chloro Hexidine Base (Dis-
infectant).The Ethambutol and the Fluoxetine plants at cadila pharma
Ankleshwar, are approved by USFDA.
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Cadila pharmaceutical has an arrangement with Mallinckrodt Inc USA, for
supplying 8 APIs, Including Ethambutol and fluoxetine to them. Mallinckrodt
Inc, in turn, can convert these bulks into formulations.
Fluoxetine is an Anti-depressand and cadila pharma has a capacity to
produce 1000 kgs (month at its Ankleshwar Unit. The USDF approval to
cadila pharma has come without any 483 comments, which shows the
competency of the group in its facilities, documentation etc.
In Gujarat cadila have 5 plants:-
Surgical Supplies at Halol.
Plant Tissue culture at Hirapur
Casil Health products Ltd, Parma Machinery, Specialty chemicals.
Soft Gelatin Capsules manufacturing facilities at Kadi (Kalol)
Active Pharmaceutical Ingredients (APIs) at Ankleshwar
ANKLESHWAR PLANT:-
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ABOUT INFRASTRUCTURE:-
Cadila pharma unit is spread on a 42,000 Sq. mt. Plot in the GIDC chemical
zone of which 72,000 Sq. mt. leaving ample scope of area for future
expansion nearly 3700 Sq. mt. The new multipurpose plant, built at a cost of
Rs. 3 Millions, was executed by internationally renowned consultants –
Jacobs H&G, UK.
PLANTWISE AREA:-
BULDINGS BUILT- UP AREA (SQ.MTR.)
Administrative block(office) 360QC and QA 263
Alpha, Ceta & Omega 815
Eta & Lambda 777
MPP-II 1092
Maintenance 588
Stores 200
Solvent Recovery 100
Security Office 55
Situated At:-
Cadila Pharmaceuticals Ltd
294, GIDC Estate
Ankleshwar – 393002
Registered Office:-
Cadila pharmaceutical Ltd
Sarkhej-Dholka Road
Bhat, Ahmedabad-382 210, INDIA.
Phone: +91-2718-225001 (15 Lines)
Fax :+91-2718-225039
e-mail : website@cadilapharma.co.in
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VISION & MISSION STATEMENT:-
Vision:-
Cadila Pharma Company’s vision is to be leading pharmaceutical
company in India.
Cadila Pharma Company wants to become a significant global player by
providing high quality, affordable and innovation solution in medicine and
treatment.
Company will lead to the establishment of operation in the key market of
the world, including the developed countries.
Mission:-
Cadila Company will discover, develop and successfully market
pharmaceutical products to prevent, diagnose, alleviate and cure
diseases. It is also strive for happier, healthier tomorrow.
Cadila shall provide total customer satisfaction and achieve leadership in
chosen markets, products and services across the globe through
excellence in technology, based on world-class research and
development.
Cadila Company responsible to the society. It shall be good corporate
citizens and will be driven by high ethical standards in our practices.
Cadila’s human resource will continue to the most valuable assets in this
pursuit of leadership and the prime driving force for our growth.
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MILESTONES SINCE INCEPTION:-
State-of-the-art formulations manufacturing facility, built to the exacting
specifications of USFDA, TGA, MCA & MCC.
One of the best R&D set-ups in the country, manned by a150 strong
scientists pool.
A host of ‘Biotech’ products launched, including many ‘Firsts in India.’
World’s first manufacturer of Immuvac-a unique Immunomodulator.
USFDA approvals for fluoxetine & Ethambutal manufacturing facilities.
ISO 9002 approved bulk active (APIs) manufacturing facility, offering
facilities for contract research.
Asia’s only manufacturing of ‘SULFOLANE’ (Tetramethylene sulfone).
Leader in India generics market.
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ACHIVEMENTS:-
56 years of rich caring Heritage (since 1951).
ISO 9001:2000 and ISO 14001:2004 certified Bulk Actives manufacturing
Facility.
USFDA approved API facilities.
EU-GMP approval from AIFA (Agenzia Italiana del Farma Co.) for several
products.
WHO GMP for API & Intermediate manufacturing facility.
One of the best R&D set –ups in the country manned by a100 strong
scientist pool offering contract research & manufacturing service
(CRAMS).
DMF/ EDMF/ COS filed for several products.
Stat-of-the art formulation manufacturing facility, conforming to USFDA,TGA, MCA & MCC specification.
Strong Herbal formulation development base launched NEVA HIV-world
first rapid HIV detection kit which detects HIV 1&2 JUST IN 3 Minutes.
World’s first manufacturing of IMMUVAC (Immunomodulator).
Significant Global presence.
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PRESENT PROFILE:-
NAME OF THE UNIT : Cadila Pharmaceuticals Ltd
294, GIDC Estate
Ankleshwar – 393002
YEAR OF ESTABLISHMENT : 1950
LOCATION : Cadila Pharmaceuticals Ltd
294, GIDC Estate
Ankleshwar – 393002
BANKER : HDFC &
Bank of Baroda
PRODUCTS : API & Bulk drug formulation
TOTAL LAND AREA : 42,000 Sq. mt.
FUTURE EXPANSION PLANS:-
Cadila’s present volume of the group is Rs. 650 Crore and strategic
business plans are aggressively in vogue to double up the volume of
business over the next three years.
Cadila’s plan to launch at least 6 to 8 new introductions in the market
for the next five years
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PRESENT MANPOWER STATUS:-
PLANT & DEPARTMENT STAFF WORKMAN TOTAL
Engineering service 18 22 40
Finance 05 0 05HR & Administrative 09 02 11
Process excellence 17 0 17
Production 99 38 137
Project 05 0 05
Quality Assurance 14 0 14
Quality Control 41 04 45
Warehouse / supply chain 07 02 09
EHS 10 0 10
IT 02 01 03
Security 08 0 08SRP 06 0 06
Purchase/ Marketing 02 0 02
Total 243 69 312
M A N POWER STA TU S
243
69
0
50
100
150
200
250
300
Staff Workman
Series1
ORGANISATION STRUCTURE:-
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I A Modi
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TYPES OF COMMUNICATION CHANNEL:-
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Dr. R I
HR
Mana er
V P V PV PQualit
SBU
A K
MPP - II
P E Lab
Omega
QA
Mana er
MPP - III
Alpha
EHS
Mana er
ETA
QC
Mana er
SRP
Mana er
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There are various types of communication channels which used in this
company. They are:-
Horizontal communication
Vertical communication
Upward communication
Downward communication
And all this type of communication channel are done by the formal ways only
and used the various modes to communicate like through telephone which
have their exchanges numbers and also uses E-mail, Internet ,Fax, Notice
Board,etc.
PRESENT PRODUCT MIX:-
API & Bulk drug formulation:-
• Cardiovascular
Nebivolol
Cilostazol
• NSAIDS
Meloxicam
Celecoxib
• Antiseptic
Chlorhexidine Base
Chlorhexidine HCL
• Antihistaminic
Loratadine
• CNS
Zaleplon
Aripiprazol
• Antiulcerant
Rabeprazole sodium
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• Antidiabetic
Nateglinide
• Antiemetic
Ondansetron HCL
OVERALL ORGANISATIONAL CULTURE:-
The organization having good workmanship to observes all government safety
and environment rules.
Strictly rules and regulation about time & attendance.
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DEPARTMENTAL STRUCTURE:-
ACTIVITIES:-
Planning of manpower for daily operation
Receiving raw material from stores department
Co-ordination with purchase department for purchase of raw material
in case of non availability in stores
Monthly planning of production activity
To ensure and maintain production quality
To achieve production target
To ensure optimum utilization of resources
To organize training programme
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DGM
PRODUCTION
MANAGER
ASSI. MANAGER
PRODUCTIONEXICUTIVE
OFFICER
WORKMAN
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VISIT TO THE MANUFACTURING UNIT:-
Manufacturing unit:-
In Cadila Co. there are different types of eight plants and each plant
manufacture different product.
Types of plant:-
1) MPP – II
2) MPP – III
3) Alpha
4) Omega
5) Eta
6) Ceta
7) Supply chain
8) Lambda
But I visited only one plant i.e. MPP – II because they given permission only
for one plant. MPP- II Plant manufacturing following products.
Cilostazol
Pioglitazone HCL
Ondansetrol HCL
Nebivolol
Venlafaxine HCL, etc.
TYPES OF PRODUCT:-
Cadila Pharma ltd manufacturing API & Bulk drug products at Ankleshwar.
Product List:-
Cardiovascular
Carvedilol
Cilostazol
Nebivolol
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NSAIDS
Meloxicam
Celecoxib
Antiseptic
Chlorhexidine Base
Chlorhexidine Hcl
Chlorhexidine Acetate
Chlorhexidine Gluconate
Ethambutol Hcl
Antihistaminic
Desloratadine
Fexofenadine
Loratadine
CNS
Zaleplon
Aripiprazole
Fluoxetine Hcl
Olanzapine
Ropinirole Hcl
Sertraline Hcl
Venlafaxine Hcl
Zolpidem tartrat
Antiulcetant
Ltopride Hcl
Rabeprazole sodium
Antidiabetic
Glibenclamide
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Nateglinide
Pioglitazone Hcl
Ondansetron Hcl
Under development
Alendronate sodium
Duloxetine Hcl
Epalrestat
Lopamidol
RAW MATERIAL USED:-
Tetrazole
Imidazole
Sodium boronydride
Methanol
Chloroform
Ethy Accetate
Gelohexame
Sodium chloride
Pirot chloride
Sodium sulfate
BRIEF EXPLANATION OF PRODUCTION PROCESS:-First they are issue raw material from R M store as per batch planning & than
they are send material in QA department for testing and checking quality of
materials. After checking they are issued material from QA department and
batch started as per batch process record. And than final output will go to the
next stage.
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Finished product will go to in GMP (Good Manufacturing Practice) module.
Final shifting, milling & micro misation done in GMP module. Than after final
product send in to the finished good store.
Flow chart of production process:-
Stage – I
Imidazole Water sodium sulphate
Sodium chloride Tetrazole
(Process start)
(Checking TLC)
(Maintaining at 25.30c)(Methanol)
(Water washing)
(Cooling at 0.5c)(Methanol washing)
(Semi final product)
Process Description:-
First of all they are charged raw material into the Reactor R.09 for reaction
process. After this reaction process they are checking TLC & than cooling at
25.30 c in Reactor R.09 than maintaining a material at 25.30 c for 2 hrs. After
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Reactor R.09
Reactor R.09
Reactor R.09
Centrifuge
C.01
Reactor R.09
CentrifugeC.02
Cilostazol
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this process material goes into the Centrifuge C.01 for water washing. In
centrifuge C.01 liquid form of material turn into powder form and than material
goes in Reactor R.09 and they are also add methanol in this reactor. After
adding they are cooling material at 0.5 c than material goes in Centrifuge C.02
for methanol wash and at last semi final Cilostazole product comes out.
Final stage
Methanol
Stage – I Cilostazol Activated charcoal
(Methanol wash)
(Cool at 20.25 c)
(Drying at 50-60 c)
Process Description:-
At the final stage they charged stage – I Cilostazol, Methanol & Activated
charcoal in Reactor R.01 for heating than material goes in Sparkler filter for
methanol wash than material goes in Crystallization Reactor R.07 for cooling
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Reactor R.01
Sparkler filter
CrystallizationR.07
CentrifugeC.01
Drying D.01
Sifter Sf. 01
Final productCilostrazole
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at 20.25 c. After cooling it goes in to the Centrifuge C.01 for methanol
washing than material goes in Drying D.01 at 50 – 60 c for 24 hrs. After drying
material goes in to the sifter.
After above two stages final product (pure cilostazole) is made. And than
finished product send for packaging.
TYPES OF EQUIPMENTS USED IN PLANT:-
Glass line reactor (R. 01 & R. 07)
Stainless still reactor (R. 09)
Tray dryer / vacuum dryer
FBD ( Fluid Bed Dryer)
RCVD (Rotocum Vacuum Dryer)
Centrifuge
Sparkler
Sifter
TYPES OF MATERIAL HANDLING EQUIPMENTS USED:-
Cylinder trolley
Hand pallet trolley
Lift
COORDINATION BETWEEN:-
a) Coordination between stores and production :-
Store and production department are internally linked and correlated
with each other. The production is based on raw materials and it is
stored in the store department. When production department required
any raw material than they send a demand slip to the store department
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and when raw material turn in to finished product than they send it to
the store department.
b) Coordination between purchase and production :-
Purchase and production are inter-related department because
whenever the production department required any raw material, they
send demand slip to purchase department. Demand slip includes the
list of materials to be purchase. On the bases of demand slip purchase
department purchase all the materials from appropriate vendors and
report back to production department.
c) Coordination between production and dispatch :-
Production and dispatch both are inter dependent department.
Dispatch department get product list from marketing department and
than this list gives to the production department for production.
Dispatch department keep the record of all product at the stage of
dispatch.
d) Coordination between production and engineering :-
Production and engineering department are also inter-related
department. When production department find any default in machinery
than they inform to the engineering department for repairing and
maintenance.
QUALITY ASSURENCE MEASURES:-
After completion of one bath they send finished product for quality assurance
inspection. Quality assurance doing sampling and testing as per the
specification. If all parameters are within the specification limit, then they send
finished product into the store department which will be sale as a finished
goods.
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DEPARTMENTAL STRUCTURE:-
ACTIVITIES OF HR DEPARTMENT:-
Dealing with employee
Canteen Management
Security activities
Welfare activities
Recruitment
Wages & Salary
Training & Development
Keep employees personal detail
Maintain employee relation
Performance appraisal system
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ASST.
MANAGER
HR
FACILITATOR
EXECUTIVE
MANAGER
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Job description
Contract labor management
Cleaning and sanitation of clearing tools
Preparation of Authorized signatories card
FUNCTION OF TIME OFFICE:-
In Cadila Pharmaceutical Co, employees are working in 3 shifts and 1 generalshift.
Shifts Shift Timings Weekly off
General Shift 9:00am. To 5:30pm. Sunday
First Shift 6:30am. To 2:30pm. As per shiftschedule
Second Shift 2:30am. To 10:30pm. As per shiftschedule
Third Shift 10:30am. To 6:30pm. As per shift
schedule
Half an hour lunch break
The main function of time –office is to record about employees timing.
Electronic computerized punching system used in cadila Co. for permanent
employees in or out.
In this system each employee have their own card with number when
employee comes, employee punch the card in the machine and when he / she
goes out at that time also punch the card.
Cadila Co. used register sing for temporary worker & contract worker. The
attendance records send to the HR department through computer.
When visitor or interviewer come at company than security make pass for
them.
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DETAIL IN EMPLOYEE PERSONAL FILE:-
Bio-data
Photograph
Documents of qualification
Experience certificate, if any
Interview assessment sheet
monthly absenteeism report
Performance assessment report
Leave report
Reference letters
Medical certificate
Joining report
School leaving certificate
Pre-employment medical report, if any
Status of attendance
HUMAN RESOURCE PLANING:-
Human resource planning is the most important assets for business
success. In cadila they are fist to acquire human resources so that they
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know about present and future needs of correct manpower at the right
time in an organization.
First they are get permission from heads to fulfill the vacancy.
Human resource planning done once in a year.
RECRUITMENT AND SELECTION:-
Recruitment Procedure:-
In Cadila Pharma Co., Candidate recruited by location head, SBU head
and HR head. In Cadila Pharma Co., The HR facilitator along with departmental head will
attempt to internal adjustment. But in case of non-availability of internal
candidate, HR facilitator will attempt to locate suitable candidate from the
external source like,
Data Bank
Advertisement
Campus Placement
Placement Agency, etc.
The sourcing process normally should not take more than 40 days.
Selection Procedure:-
First short listed candidate names by HR manager & Location
department.
Telephonic interview taken by HR manager.
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Called for personal interview by HR manager after approval from
location Head as per company policy.
If candidate selected than they are sent candidate for selection &
medical examination. After above procedure, finally candidate selected and they give a
joining letter to the candidate.
TRAINING AND DEVELOPMENT ACTIVITIES:-
Cadila‘s main objective is to improve working skill and sufficient knowledge for
perform their jobs competently.
In cadila training need identification will be done once in a year.
Training plan will be prepared by HR department on quarterly basis.
HR department shall co-ordinate the training programme activities and
ensure necessary documentation by all department personnel.
like, Employee training record
Training attendance sheet
The necessary training shall be considered for following activities,
New procedure
Purchase of new equipment
Quality complaints
Safety aspect
Job rotation
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After training trainer will circulate questionnaire and evaluate as per the
evaluation criteria. Following are the evaluation criteria.
Rating – E - Excellence (above 90%)
A - Very good (75% to 90%)
B – Good (below 60%)
* * Grade C indicates Re-training
In the training programme company knows the capability of the candidate
through feedback form.
TYPES OF TRAINING PROGRAMME:-
There are four types of training given in Cadila Company.
1) On job training
2) Induction training
3) External training
4) CGMP training
1) On job training: -
On job training shall be conducted by department head. In this training
programme questionnaire is not prepared but rating given by the trainer for
such training as per understanding level or verbal discussion during the
training.
2) Induction training:-
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HR department organize the induction training programme for the new
joinee.
The new joiner will be introduce to every department as per induction
training.
After completion of induction new joiner will submit the completed induction
training form to HR department.
3) External training:-
In this training programme they give training in their work related areas as
and when required.
4) CGMP training:-
CGMP training given to the existing for improvement their manufacturing
Practices.
WELFARE ACTIVITIES:-
Uniform – 4 pairs every year
Winter ware – once in three year
Safety shoes – every year
Socks – 4 pair every year
Raincoat – once in three year
Rainy shoes – once in two year
Soap - every year 18 bath & 12 washing soaps.
Canteen facility
Picnic – every year
Washing facility
Towel – every year
Mediclaim
LEAVE:-
7 CL per annum
7 SL per annum
30 PL per annum
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9 PAID HOLIDAYS:-
Makarsankranti
Republic day
Dhuleti
Independence day
Bhai beej
Raksha bandhan
Janmashtami
Diwali
New year
WAGE AND SALARY STRUCTURE:-
Salary and wages are paid to permanent worker on monthly basis. Thepayment is done between first to seventh of every month after deducting
amount of PF, gratuity etc.
The content of salary are:-
Basic
VDA
FDA
Allowances
HRA
Medical
Kit
Education
Canteen
LTA
Attendance Bonus
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Annual perks
Bonus p.m.
PF
ESIC
Gratuity
INDUSTRIAL RELATION ENVIRONMENT:-
In Cadila, there is a cordial industrial relation environment which is reflected in
the work culture and day to day operation of the company.
In case of any dispute in company between employees and company they
resolve it by mutual understanding.
COMPUTER APPLICATION IN HR:-
Cadila Company use following computer application software.
HRMS
MS - Office
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DEPARTMENTAL STRUCTURE:-
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Finance manager
Executive
Senior manager
Assit. Manager
Mgt. Trainee
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OBJECTIVE:- Cadila Co. have objective of this department is to provide fund as and when
require and to facilitate smooth functioning of the company.
ACTIVITIES:-
• Sending financial result and ensuring implementation of various system
and policies of the company.
• Control of all finance activities including accounting.
• Preparing of raw material cost sheet.
• To keep record of cash receive and expenses.
• To tally cash & bank balance of the company.
• Finance department Responsible for timely payment of salary
•
Preparing of daily MIS. Like production, sales, expanse, debtor, stock.• Finance department also responsible for Bill passing & Bill posting.
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• To prepare petty cash.
BUDGETARY CONTROL SYSTEM:-
The head office of the company carries out the activity of the budgetary
control.
The annual budget is not prepare at the factory level, Ankleshwar. Only
monthly budget done at the company and send a record to the head office.
Budget manual :-
Sales budget
Production budget
Expense budget
Budget period :-
Cadila Co. prepare a sales and production budget on the monthly
basis. And annual budget made at the head office, Ahmedabad
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ACCOUNTING METHOD:-
Cadila Co. use Accrual method of accounting.
BREAK EVEN ANAYLSIS:-In cadila pharma ltd production is done Batch Wise ,hence break-even
analysis is not applicable.
TAXES:-
Types Rates
VAT 12.5 %
Custom duty 16 %Excise 14 %
FINANCIAL INCENTIVES:-
No financial incentives are given by the government.
MEETINGS:-
Types:-
Only class meeting is conducting at the ankleshwar plant. AGM, EGM and
BOD meetings are conducting at the head office.
FINANCIAL MIS:-
Cadila pharma Co. prepare daily MIS and send it before 11:00.
COMPUTER SOFTWAR USED TO ASSIST IN FINANCIALMANAGEMENT:-
Cadila Co. use SAP system for financial management. In this system all the
computer are connected with server. In the SAP system if some information or
data are fed into the computer by any department, then if can be seen by
other department on their computer.
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DEPARTMENTAL STRUCTURE:-
ACTIVITES OF THE MERKETINIG DEPARTMENT:-
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Precedent
Manager
Executive (Ankleshwar)
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Dealing with the distributors
Sending sales report to the unit office, Ahemdabad – bhat.
Customer care by satisfying their requirements
Giving sales target to the distributors
Find out new customers
To look after budgeted sales
To look after customer complain
Estimation of demand
LIST OF COMPETITORS:-
Cadila Zydus Ltd
Dr. Reddy Ltd
Hatero Ltd
Torrent Ltd
Tova Ltd
Ran Buxy Ltd
DISRIBUTION CHANNEL OF THE COMPANY:-
Distribution Channel(Cadila) Distribution Channel(Dr. Reddy)
Through Agent Through Agent
Through Internet Through Retailer
Through Ambecy Through Whole seller
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TARGET MARKET AND SHARE:-
Cadila Pharma Company’s main target is to find out a new customer.
Market share is different from product to product.
It has also target to maintain good relation with customer and satisfaction
of customer.
POSITION OF THE COMPANY’S PRODUCT IN PLC:-
Cadila Company’s product position in PLC on the growth stage.
SALES VOLUME / SALES REVENUE:-
YEARS SALES REVENUE( IN CRORE )
2005 75
2006 90
2007 115
Target of 2008 140
SALES REVENUE
0
50
100
150
2005 2006 2007 Target
of 2008
Sales revenue(in
crore)
CUSTIMER SATISFACTION MEASURES:-
Cadila Co. always try to fined out customer requirement. Thus customer
satisfaction measures play an important role.
Cadila Co. always try to deliver best quality product and timely deliver to
the customer.
Cadila Company’s product rate is also cheaper than the other competitor.
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But if any type of complain comes from the customer, it is immediately
handled by the marketing department.
IMPORTANCE OF CUSTOMER FEEDBACK:-
Cadila Company distributes a feedback form through online and get some
complaint from customer and try to solve once in a year.
COMPETATIVE APPROACH:-
Cadila have competitive approach in terms of quality of product and price
also. They are also trying to deliver goods within time period.
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DEPARTMENTAL STRUCTURE:-
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Manager
Executive
Officer
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ACTIVITIES:-
The main activity of the purchase department is to be purchase raw
material as per requirement.
Vender selection and negotiation with venders.
Preparing and releasing purchase order.
Maintaining the sock of raw materials by store department.
Preparing goods receivable notes.
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PURCHASE PROCEDURE:-
• The purchase requisition has to be authorized by the department head.
• Than the requisition is sent to the purchase department.
• Purchase department have approved some venders and this goods are
purchase only form them.
• The minimum level of raw material stock is maintained by purchase
department in stores.
TYPES OF STORES:-
There are four types of stores in cadila Company
1) Raw Material store
Solid store
Liquid store
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Hazardous store
2) Solvant store
3) Packaging Material store
4) Engineering store5) Finished good store
STORE LAYOUT:-
Material Input
MATERIAL HANDLING STORE:-Cadila pharma Co. used different types of material handling equipment like,
Stacker
Forklift
Hand pallet trolley
Barrel trolley
Cylinder trolley
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Man Entry - Exit
Sampling Room
DedustingBooth
WeightScale
Finished Goods Store
Packagingstore
Raw Material
Store
HazardousStore
Stores office
Rejected MaterialStore
Solvant Store
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INVENTARY MANGEMENT SYSTEM:-
Cadila pharma use FIFO method for inventory management system.
STORES PROCEDURE:-Step - 1:- First inward entry done at the security gate and than material
comes at storage department.
Step -2:- Store officer make entry in SAP system and also manually in entry
book than order paper and Received Material (RM) papers are tally by
store officer.
Step -3:- Material comes in Dedusting Booth where material cleaned by air
housel. Than material comes for weight and at the last material comes in Rawmaterial store. There is a different rack for liquid & solid material. There is also
separate storage room for highly inflammable material which is called
Hazardous store.
Step -4:- sampling is done and after sampling if material is rejected than they
are fixing the red label on packing and put in to the rejected Material store. If
material is accepted than they are fixing green label on packing and put in the
rack.
Step -5:- If production department require raw material than they give order to
store department and than issue material from store department as per
requirement. At that time store office make a receipt and make a entry in
book.
MATERIAL CODING SYSTEM:-
Cadila Company used following coding system because code is playing very
important role in the store department to easily get material.
Different codes:-
C – Cadila
R – Raw material
P – Packing material
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S – Subcontracting material
F – Foreign
D – Domestic
E – Engineering
For example, CDR – Cadila Domestic Raw material
CFR – Cadila Foreign Raw material
STOCK VERIFICATION:-
Cadila Company verified the stock on quarterly bases.
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DEPARTMENTAL STRUCTURE:-
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General Manager
AGM
Assistant
Manager
Executive
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ACTIVITIES OF QA DEPARTMENT:-
To check everything is going in a right way or not.
To check process and also monitor the process.
Inspection and testing each sample that is up to the mark or not.
Inspection and testing of raw material & packaging material.
Testing of finished goods.
TYPES OF INSTRUMENTS USED:-
HPLC ( High Performance Liquid Chromatography )
PH Meter
Boiling range apparatus
Glassware ( Beaker )
GS (Gas Chromatography)
PARAMETERS TESTED IN THE LAB:-
Parameter tested as per specification, its specification content general
parameters like that is as under
Solubility
Melting point
Boiling point
Batch size
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PH
Density
Water contain
Impurity
Product to product test parameter will be different.
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DEPARTMENTAL STRUCTURE:-
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Executive
Manager
Officer
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ACTIVITIES:-
Statutory record and follow the legal requirement in department.
Excise related queries consultation with senior officer in the
department.
Finished goods proper checking while dispatching any material from
plant.
Monitoring, controlling, centralizing sales order documents, delivery,
billing and accounting, excise utilization.
Sales related query reconcile with finance.
Monthly report submits in excise department.
Co ordination with marketing for proof of exports and rebate
documentation.
They are also fully experienced for container staffing at factory and
also exporting their main product in refrigerated containers.
Maintaining accounts and monitoring sales order documents.
Preparing and maintaining statutory records; responsible for local and
export documentation in excise department & co ordination with
inspector & superintendent.
Ensure customer support activities by providing dispatch detail and
also dispatch plan circulate timely on daily basis to marketing,
production and Quality control.
MODE OF DISPATCH AND LOGISTIC:-
Main modes of dispatch and logistic are two
I. By road
II. By air
Cadila Pharma have three transport contractor
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I. Blue dark
II. V. Express transport
III. Maruti freight
SOURES OF THE MODE DISPATCH:-
For road ways:-
Three wheeler
Four wheeler
Heavy trucks
For Air ways:-
Air cargo
Chartered Planes
DISPATCH PROCEDURE:-
Marketing department received enquiries from their customer through
e-mail / fax / telephone.
Marketing department get it approval form finance department after
receiving purchase order and formats of commercial & technical terms
for credit limit and send one copy to the marketing coordinator.
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Finance department save one copy of file in excel sheet as a proof.
Finance department circulate a copy of DI (Dispatch Intimation) in
production.
On the basis of daily dispatch plan QA will coordinate with plan for packing & sealing. After packaging and labeling on each drum they
release the DI to logistic department.
Logistic department ensure that DI is having all require documents
such as COA (Certificate of Analysis) and labels after the excise team
make all export documents and generate excise invoice in SAP.
After completion of all documents are send one representative to local
excise office for get the document from excise officer. After that logistic department will arrange transportation so that
material will reach safely to their customer.
After dispatching ankleshwar team send all export documents to the
Bhatt office.
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(MINI PROJECT)
TOPIC:-
“Employee participation”
INTRODUCTION:-
Employee participation must be a group process, involving groups of
employee and their boss. Employee participation may improve communication
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and cooperation; employee may coordinate with each other, thus saving
management time. Participation improves attitudes and quality of the service
provided.
Employee participation may improve employee’s skills, leadership potential if
employees on a personal level. Employee participation needs to demonstrate
power through fighting management and restricting production. In so doing
may reduce absenteeism. Employee participation may improve relation
between employees and management.
DEFINITION:-
“Employee participation is a process which allows employees to exert some
Influence over their work and the conditions under which they work.”
BACKGROUND OF STUDY:-
As a result of research on the employee participation, a number of types are
available. There are mainly two types of employee participation.
1) Formal employee participation
2) Informal employee participation
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1) Formal employee participation :-
There are many forms of formal participation and many ways to
classify them. Formal participation deals with only three types of
participation, direct participation, representative participation, and
employee ownership.
Direct participation is more frequently initiated by management while
it tends to be initiated by unions or is based on law.
2) Informal employee participation :-
Informal participation approach it from two points of view. The first
looks on participation as a decision process and is interested in how
decisions are made. The second sees participation as a resultant, the
extent to which subordinates are in fact able to influence decisions (or
more frequently, the extent to which they see themselves as
influencing decisions).
ADVANTAGE OF PARTICIPATION:-
• Participation may improve communication and cooperation; workers
communicate with each other instead of requiring all
communications to flow through management, thus saving
management time.
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• Participation increases loyalty and identification with the organization
DISADVANTAGE OF PARTICIPATION:-
• Participation is time consuming. And not everyone has strong desires
for creativity and achievement, or they satisfy these sufficiently off
the job.
OBJECTIVE OF THE STUDY:-
• Main objective :-
“To discover some quandary and than try to develop employee
Participation System.”
•
Some objectives :-
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To know the perception of the employees toward the employee
Participation.
To know the employee thoughts on the existing employee
Participation.” To know the reason why employees are not prefer to participate
in all
activities of organization.
IMPORTANCE OF THE STUDY:-
To motivate the employee to take part in all activities of the
organization.
To know the employee willingness and attitude towards the
organization & employee participation system.
To finding loopholes in employee participation system.
To find out employee suggestion and try to improve employee
participation system.
RESEARCH METHODOLOGY:-
• Source of data :-
In this study I have used both primary & secondary data.
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Primary data: - Personal interview with 30 employees.
Secondary data : - I have used website.
•Data collection method :-
The data collection was primary in nature through survey. For that
purpose questionnaire was used as a tool for collecting data through
personal interview.
• Sample size :-
I was taken 30 employees of sample size.
DATA ANALYSIS & INTERPRETATION:-
The data analysis and interpretation on the basis of survey of 30
employees. Following is the responses of different question asked torespondents for collecting data which was with the help of questionnaire.
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1) According to you, employee’s participation
A Just delay in decision making 0 %
B Encourage employee to work
whole heartedly
60 %
C Makes no difference 14 %
D Increase job satisfaction 26 %
0%
10%
20%
30%
40%
50%
60%
70%
A B C D
Types of responce
R e s p o n c
e i n %
Response in %
2) Do you think employee’s participation is one of the ways of improving
quality work life?
Yes 85 %
No 15 %
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0%
20%40%
60%
80%
100%
Yes No
Types of response
R e s p
o n s e i n %
Yes
No
3) Do you think high involvement in participation leads to high
committed work life?
Yes 86 %
No 14 %
0%
20%
40%
60%
80%
100%
Responce
in %
Yes No
Types of response
Response in %
4) Do you receive enough information in order to participate in decisionmaking?
A All the time 35 %
B Occasionally 50 %
C Rarely 15 %
D Not at all 0 %
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0%
10%20%
30%
40%
50%
Response
in %
A B C D
Types of response
Response in %
5) You participate because
A It is compulsory 15 %
B It builds up your moral 35 %C You are part of the Co & It is your
responsibility50 %
0%
10%
20%
30%
40%
50%
Response
in %
A B C
Types of response
Response in %
6) Are you encouraged to give new suggestion?
Yes 95 %
No 5 %
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Response in %
95
5%
Yes
No
7) Are you recognized for your good suggestion?
Yes 65 %
No 5 %
Sometime 30 %
0%10%
20%30%40%50%60%70%
Y e s N o
S o m e t i m
e
Types of response
R e
s p o n c e i n %
Response in %
8) If your suggestion do not recognize than what would be your reaction?
A You would actively participate 90 %
B You would try to avoid participation 0 %
C You would do only if asked 10 %
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0%
20%
40%
60%
80%
100%
Response
in %
A B C
Types of response
Response in %
9) If you have idea for company’s betterment or growth, what would youdo?
A Not tell to any one 0 %
B Tell only if asked 15 %
C Share with colleagues only 20 %
D Share with your boss only 50 %
E Directly tell to top management 15 %
Response in %
0% 15%
20%
50%
15% A
B
C
D
E
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10)Have you ever been asked for any kind of management decisionrelated to functional area?
Yes 70 %No 30 %
70%
30%
0%
20%
40%
60%
80%
Yes No
Types of response
R e s p o n s e i n %
Response in %
11) Do you think employee’s participation many times leads todiscrimination?
Yes 85 %
No 15 %
85%
15%0%
20%
40%
60%
80%
100%
Response
in %
Yes No
Types of response
Response in %
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12) Do you actively participate in various informal activities?
A In all the activities 25 %
B In most of the activities 50 %
C On rare occasion 25 %
25%
50%
25%
0%
10%
20%
30%
40%
50%
60%
A B C
Types of response
R e s p o n s e i n %
Response in %
13) Are you involved in the process of deciding the objective for yourself?
Yes 90 %
No 10 %
90%
10%0%
20%
40%
60%
80%
100%
Yes No
Types of response
R e s p o n s e i n %
Response in %
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14) Do you think company should improve on existing employee’participation system?
Yes 70 %
No 30 %
70%
30%
0%10%20%30%40%50%60%70%
Response
in %
Yes No
Types of response
Response in %
FINDINGS:-
During this survey in Cadila Company I found following points
•
60 % respondents think that employee participation is to encourageemployees to work heartedly.
• 85 % says that employee participation is a way of improving quality
life.
• 50 % are participating because they feel that they are part of the
company and it is responsibility for them.
• 95 % respondents are giving to new suggestion for improvement.
• 90 % are actively participating and 5% are avoid participation.
• 50 % are share their idea with his boss and try to improve their
employee participation system.
• 85 % think that participation many times leads to discrimination.
• 50 % says that they are most of actively participate in various formal
activities.
• 70 % think that company should improve on existing employee
participation system.
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LIMITATION:-
• It is time consuming, and if decisions are made by groups, reaction to
changing environments may be particularly slow.
• The whole analysis based on the answers given by employees. There
are chances that their answers might be wrong.
SUGGESTION:-
• To make employee more happy by giving motivation.
• There should be a suggestion box for the employee so that they can
give their suggestion.
CONCLUSION:-
After survey I conclude that in Cadila Company most of employees are
satisfied and agree with their employee participation system but some of employees are not satisfied and they also
Recommended