22
Fleet Risk Forum Operating a safe driving programme within a fleet environment

Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Embed Size (px)

Citation preview

Page 1: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Fleet Risk Forum

Operating a safe driving programme within a fleet environment

Page 2: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Who is ACFO?

The Association of Car Fleet Operators

The leading independent and impartial not for profit membership organisation looking after the interests of the fleet decision maker in charge of cars and LCV’s.

Established more than 40 years ago, and recognised as the voice of fleet.

Supporting fleet operators and supplier members to stay up to date with key regulatory and legislative changes, share best practice and interact with like minded individuals.

Page 3: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

What do we do?

•Provide access to a wealth of expert knowledge and advice.•Representing member’s views in regular dialogue with government bodies and agencies

– HMRC– DVLA– BVRLA– Highways England– BPA – ICFM

•Regional and National Seminars

Page 4: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Benefits of membership

•Free to attend national seminars•Access to expert knowledge and advice, sharing best practice amongst the membership•Advance consultation on new legislation and government initiatives•Representation of member’s views in regular dialogue with government departments and offices•Weekly Newsfeed, covering current fleet topics•Dynamic, informative and interactive member’s website•Annual awards to class-leading fleet industry suppliers

Page 5: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

What I will cover today

•provide an insight into best practice among fleets using case study data from leading UK businesses, with a focus on the design and implementation of schemes such as stakeholder and board engagement, identification of risk, control vs. cost and how to pinpoint and measure the benefits of running a scheme. •provide practical hints and tips on how to manage a scheme, covering driver issues and compliance, on-going improvements and risk management, plus how to future proof your scheme. •also look forward to other industry changes that may impact driving operations.

Page 6: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Stakeholder and Board engagementWho are your decision makers, influencers, detractors?

•Who is responsible for H&S•Who is responsible for people related risk•Who else has a part to play

– Unions– Work councils– Employee reps

•What has gone before•Meetings/cycle of change

Page 7: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Risk identificationWhat are you dealing with ? Identify the risk

•Where is the data•What’s missing•Where is the risk

– Anecdotal– Factual

• Driver profiling, Job roles, experience profiling, apprentices• Mileage profiling, business vs private, company car vs grey fleet• Travel planning

Page 8: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Control v Cost

•Understand business requirements– operational challenges– what is unique to your business?

•Determine what is acceptable level of risk– how do you deal with other types of risk?

•Small things make a difference– It’s not all about the big stages of a programme

Page 9: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Driver engagement

– Brake - pledge• Sustainable (journey planning and eco-driving)• Sober (driver impairment through drink/drugs)• Secure (vehicle maintainance and passenger security)• Silent (driver distraction)• Sharp (fit to drive, including eyesight and fatirgue)• Slow

Page 10: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Brake

Page 11: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

What else gets drivers attention

Other ways of managing driver behaviour

– Incentives– Penalties– League tables– Newsletters, websites, team meetings and updates

Page 12: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Measure

Monitor and measure

•Identify and Measure benefits•Create a Baseline – what’s normal? 30% ?•How will you define an incident

– How will you treat End Of Contract damage

Page 13: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Measure !!

•MI– Who needs what– How will you track and share– Targets?

•Savings– How will you track any savings, cost avoidance

Page 14: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

1. www.fleetsafetybenchmarking.net

2.

Page 15: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

fleetsafetybenchmarking

• Average 34% per vehicle and 23% per driver rate incidents per million miles 19.44

• Compliance to programme• Mileage• Incidents• Employee chatter• Stakeholder satisfaction• MI

Page 16: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

What should a programme cover?

• Actual checks vs attestations• Physical checks• Licence checks• Risk assessments• Post accident interventions• On the road training• Elearning• Workshops

Page 17: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

How can tech help?

• Technology– In car controls

• AEB• Lane departure warning• Blind spot warning• Automatic high beam• Rear collision warning• Rear cross traffic alert• Evasive steering assistance• Speed limit detection

Page 18: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

– Telematics• ROI• Targeting risk• Managing data

– cameras

Page 19: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

So what ??

Will this make a difference??

Will it stand up to scrutiny??

Page 20: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

TRL research

• do interventions work? TRL research suggests not, focus on;– Distraction– Speeding– fatigue

• Make sure you have data on behaviours, collisions, near misses (cannot manage what you don’t measure)

• Risk management system based on Plan Do Check Act• Reduce driving• Avoid peak sleepiness• No mobile phones• Remove time pressure• Make safe behaviour the normal behaviour• Consequences

Page 21: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Final word

• Keep focussing on the areas that matter• Keep re-evaluating• Keep policy alive• Work on driver engagement and fostering a sense of personal

responsibility• Monitor and Measure and Report

Page 22: Operating a Safe Driving Programme Within a Fleet Environment - Caroline Sandall

Where next?

Thank you