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Don Tomoff, CPA, MBAInvenio Advisors, LLC
Mobility, Digital Disruption & Best Practices for Executive Productivity
2016 42nd Annual Meonske IMA Regional Professional Development Conference
• Awareness=Leverage=Advantage
• Social, mobile & cloud, analytics – where to focus your attention
• “Hard Work & Patience” video
Outcome of Today’s Session?
• Introduction
• Audience survey
• Accounting industry disruption
• Mobile
• Digital disruption
• Productivity transformation
Overview
Access Card
"New times call for new decisions"- Seth Godin
Snapchat for business?
benlevermore
Geo-filter
Snapchat for business? Yep
330,000 sq ft coverage4/28-29 – 18 hours of availability<$100
Uber-ization of CPA's (07:13)
Excerpt of discussion conducted by the Maryland Association of CPA's
Download Video
Click here for original YouTube video
• 2011-2012 "Tipping point" as social, mobile and cloud become mainstream and friction is substantially reduced
• Marketplace concept• It's happening…• Unique value?• Transparency • Consumer experience is changing expectations
Observations on video?
AICPA and H&R Block Feud Over Ad Campaign "The American Institute of CPAs
is crying foul over an ad by H&R Block suggesting that many CPAs don’t know how to prepare tax
returns, but Block is promising to increase its competition with
CPAs."
Access Article
A New App Wants to be the Uber for Filing Taxes
Access Article
LinkedIn Launches Accountant-for-Hire…
Access Article
Tom Hood – Thought Leader on Accounting Industry Change
Slideshare content link
But it's not just public accounting…
• "As business becomes more global, regulated, competitive, and digital, CFOs can expect their role to continue to evolve. Many of them —particularly those outside high-tech industries — are still struggling to understand how to harness digital technologies to run their organizations more effectively, increase shareholder value, and perhaps even chart a future course for their own careers."
• "First, they will need to be more digitally sophisticated and tech-savvy in order to leverage technological innovations — from the cloud to big data, data analytics, and visualization — to advance their finance agenda and finance’s ability to partner with the business."
What Will the CFO Role Look Like in 2020?
CFO mag, Aug 19, 2015
Mobile as a topic is over…
(10)%
What is digital disruption?
• Social
•Mobile
•Analytics
• Cloud
What is digital disruption… (2)
Digital technologies have changed what we CAN do…
BUT, more importantly, it has changed what we EXPECT to do…
Understand - CONTROL is now in the hands of the
consumer
Tap to open presentation (Slideshare)
“using digital technology to improve customer experience, internal operations or employee engagement”
Digital capability…
Customer experience• Social• Mobile• Analytics• Cloud
Internal operations• Social
(collaboration)• Mobile• Analytics (data
is everything!)• Cloud
Employee engagement• Social• Mobile• Analytics (HR
data driven)• Cloud
What does digital disruption look like?
What does digital disruption look like?
What does digital disruption look like?"Stop me if you've heard this
one before: the oil industry is in some serious trouble.“
“New technology is also making old wells more efficient, so even
as companies decrease the number of wells they can still
pump more.”
Read article
What does digital disruption look like?"There are numerous other
1990s and 2000s brands that didn’t quite make the transition
in the relentlessly tough US retail environment of squeezed
consumers, fickle and picky teens……, inscrutable millennials,
and a brutal shift to online sales.”
Read article
10 Techniques to Productivity Transformation
1. Google it
2. Education
3. Automate
4. Digital
5. Focus
6. Anticipation
7.Mobile/Cld
8.Challenge
9. Build Ntwrk
10. Be Decisive
#1 – Google It!“The greatest
obstacle to discovery is not ignorance – it
is the illusion of knowledge.” - Daniel
J. Boorstin
• Access to information (thus, knowledge) is unprecedented
• Harness it• We have arrived at the day when you ARE
considered out of touch if you ask uninformed questions (“just google it…geez”)
#1 – Google It!
#1 – Google It!
#1 – Google It!Fitbit applicationParticipants: [email protected], \Edgaras Fri, Apr 22, 2016 at 9:44 AM
Hi Don,
I have been searching all around how to connect Fitbit and Qlik Sense. Finally i saw your post on twitter about “Fitbit to QlikSense in 30 minutes“. Is it possible to see your app, or just REST connector settings? It would be really great.
Sincerely,Edgaras Petraševičius
Access Blog Post
10 Techniques to Productivity Transformation
1. Google it
2. Education
3. Automate
4. Digital
5. Focus
6. Anticipation
7.Mobile/Cld
8.Challenge
9. Build Ntwrk
10. Be Decisive
#2 – Get Educated“If you're not willing to learn, no one can help you. If you're
determined to learn, no one can STOP YOU.” - Unknown
• Tom Hood – “L > C”• Digital skills are essential (social, mobile, analytics,
cloud)• AT&T CEO observations / article – “Gearing up for
the cloud, AT&T tells its workers adapt, or else”
#2 – Get Educated
#2 – Get Educated – AT&T• "In 2012, Mr. Stephenson realized, much to his dismay, that
his staff was woefully unschooled for the new technology."• "We’re at a crossroads as a business — and a country —
where education has to keep up with technology.”• "There is a need to retool yourself, and you should not expect
to stop,” he said in a recent interview at AT&T’s Dallas headquarters. People who do not spend five to 10 hours a week in online learning, he added, “will obsolete themselves with the technology.”
• "It’s great for those who want to make the transition,” said Mr. Sharma of Gartner. “If you don’t want to change, it’s a good time to retire and enjoy life.”
Don’t default to this thinking…
• “Everything I need to do with Word, I can already do”
• “I have never needed pivot tables, so I have never learned them”
#2 – Get Educated
#2 – Get Educated
Sample Excel Assessment DashboardSample Excel Skills Assessment Dashboard
10 Techniques to Productivity Transformation
1. Google it
2. Education
3. Automate
4. Digital
5. Focus
6. Anticipation
7.Mobile/Cld
8.Challenge
9. Build Ntwrk
10. Be Decisive
#3 – Automate Processes“You're either the
one that creates the automation or you're getting automated.”
-Tom Preston-Werner
• Knowledge work is being automated – PWc, KPMG, Deloitte examples…
• Automation allows for greater focus on value-add activities
• “If it can be automated, it will”
#3 – Automate Processes
#3 – Automate Processes
Google It!
#3 – Automate Processes
#3 – Automate Processes
Open Presentation on Slideshare
10 Techniques to Productivity Transformation
1. Google it
2. Education
3. Automate
4. Digital
5. Focus
6. Anticipation
7.Mobile/Cld
8.Challenge
9. Build Ntwrk
10. Be Decisive
#4 – Digital Organization “With Digital
Transformation, the consumer, rather
than the technology, is in the driver's seat, and this matters.” -
Forbes
• Digital skills?• Becoming a digital organization?• Resources:▫ McKinsey▫ CapGemini▫ PwC▫ Deloitte…
• Question? How can we use social tools, mobile, analytics and the cloud to drive our business?
#4 – Digital Organization
Personally, assess yourself…• Am I learning at the rate I want?• Am I comfortable with a digital workflow (social,
cloud)?• Can I improve my analytics capabilities?• How can I add value to my organization?• How can I increase MY value?• How is my visibility online?
#4 – Digital Organization
10 Techniques to Productivity Transformation
1. Google it
2. Education
3. Automate
4. Digital
5. Focus
6. Anticipation
7.Mobile/Cld
8.Challenge
9. Build Ntwrk
10. Be Decisive
#5 – Focus“The secret of
change is to FOCUS all your energy, not on fighting the old, but on building the
new.” - Socrates
• Pareto Principle – 80/20• Efficient vs Effective?• “Slow down” to move ahead• Invest now, reap rewards later…• Reduce “seepage” / productivity drains▫ Email▫ Searching for files▫ Manual effort / manipulation
#5 – Focus
10 Techniques to Productivity Transformation
1. Google it
2. Education
3. Automate
4. Digital
5. Focus
6. Anticipation
7.Mobile/Cld
8.Challenge
9. Build Ntwrk
10. Be Decisive
#6 – Anticipation “I have good
anticipation, and good reaction to the
ball because I've played so many
matches in my life.” -Martina Hingis
“I have good anticipation, and
good reaction to the ball because I've played so many
matches in my life.” -Martina Hingis
• Anticipation as a competency?• Opportunity to better serve clients/customers with
data insight and analysis?• Data and analytics capabilities are changing the
game…what are ramifications?
#6 – Anticipation
#6 – Anticipation
#6 – Anticipation
"Except for investors using a tool called Second Measure. They already knew its sales
hadn’t recovered — and they knew which restaurants Chipotle’s customers had
turned to instead.”
10 Techniques to Productivity Transformation
1. Google it
2. Education
3. Automate
4. Digital
5. Focus
6. Anticipation
7.Mobile/Cld
8.Challenge
9. Build Ntwrk
10. Be Decisive
#7 – Mobile / Cloud“The new information
technology…Internet and e-mail…have practically eliminated the physical
costs of communications.” – Peter Drucker (late
1990's?)
• Business is global is a fact – today, we can hire / serve, etc. clients anywhere in the world with minimal cost.
• We discussed mobile…• Cloud services – SAAS, PAAS, etc.• Office 365, Google Apps, etc.
#7 – Mobile / Cloud
10 Techniques to Productivity Transformation
1. Google it
2. Education
3. Automate
4. Digital
5. Focus
6. Anticipation
7.Mobile/Cld
8.Challenge
9. Build Ntwrk
10. Be Decisive
#8 – Challenge Every Process“If you're not failing
every now and again, it's a sign you're not doing
anything very innovative.” - Woody
Allen
#8 – Challenge Every Process (2)
• Literally, every process• Paper to Digital are EASY wins (client example)▫ ATTACK PAPER FIRST!
#8 – Challenge Every Process (3)
10 Techniques to Productivity Transformation
1. Google it
2. Education
3. Automate
4. Digital
5. Focus
6. Anticipation
7.Mobile/Cld
8.Challenge
9. Build Ntwrk
10. Be Decisive
#9 – Build The Network"The bottom line is that the network of people you associate with and the spheres of influence you enter are critical to
your personal and professional
development.“ - Janice Ellig
• Your network is everything• Information network, expertise, your “community”,
etc.• Be visible• In today’s day and age, your “work” should be easy
to find• Information management (digitally access, store,
organize, retrieve capabilities are essential skills)
#9 – Build The Network (2)
#9 – Example Information Network
“It is essentially a think tank, a group of curious people who want to try to “peek over the horizon” and look for and study trends that might inform us on future changes in the world that we should be aware of so we can then apply this knowledge to how we […..] in the future and keep […] competitive in an ever-changing world.”
Sample Committee Language
#9 – Example Information Network (2)
“It is essentially a think tank, a group of curious people who want to try to “peek over the horizon” and look for and study trends that might inform us on future changes in the world that we should be aware of so we can then apply this knowledge to how we educate our students and more important, how we will educate them in the future and keep St. Edward competitive in an ever-changing world.” Jim Kubacki, President
St. Edward High School Future Committee
#9 – Example Information Network (3)
One information “loop” consists of…
#9 – Example Information Network (4)
10 Techniques to Productivity Transformation
1. Google it
2. Education
3. Automate
4. Digital
5. Focus
6. Anticipation
7.Mobile/Cld
8.Challenge
9. Build Ntwrk
10. Be Decisive
#10 – Be Decisive “The percentage of
mistakes in quick decisions is no greater than in long-drawn-out vacillation, and the effect of decisiveness itself “makes things go”
and creates confidence.” -Anne O'Hare McCormick
• Snapchat (Social)• Office 365 (Office suite)• Google Apps (Office suite)• LinkedIn (Social)• Box, Dropbox (Cloud)• Slack (Collaboration)• Evernote (Note-taking)
• Instapaper, Pocket (Read-later)
• Goodreader (Doc Mgmt)• Twitter (Social)• Trello (Proj Mgmt)• Flipboard (Social News)• IFTTT (Automation)
App Summary
• Social▫ Be visible▫ Engage folks▫ ADD VALUE, share your expertise, highlight your skills!
• Mobile & Cloud▫ You’re there – continue to leverage it professionally (or accelerate)▫ Understand how your interactions have changed – and adjust - given
prevalence of mobile and adjusting expectations• Analytics (Information)▫ Digital▫ Up your data skills – solid Excel skills are the foundation▫ Develop your “PIM” Personal Information Management system
Conclusion – Recommendations
• Questions?
• How to get ahold of me? On the web…▫ LinkedIn (http://bit.ly/donlinkedin)
▫ Twitter (http://bit.ly/dont-twitter)
▫ Snapchat (snapcode “dtomoff”)
▫ Flipboard (http://bit.ly/donflipboard)
▫ LinkedIn Invenio page (http://bit.ly/inveniolinkedin)
▫ Slideshare (http://bit.ly/invenioslideshare)
Conclusion
