Fintan Donohue 5th March 2009

A Whole Organisational

Approach to eCPd

2

OPERATIONAL

•Academies

•Professional

Trainer Unit

•Third Party

Supply Management

•Student Voice

•Estates

& Administration

CORPORATE SERVICES

• I.T.

• HRM

• Finance

•Learner

Admissions Services

•Quality

PR

OS

PE

CT

IVE

CU

ST

OM

ER

S

CUSTOMER SERVICE

• Learner Support

•Jobs and Careers Services

SALES

&

MARKETING

New Operating Model – Rebalances for a demand led

environment

Why eCPD Programme

Challenges the SMT to be strategic

Opportunity for all

college staff to shape e-direction

Raises the sights of

participants

Meet the expectations of students

Is IT a Strategic Partner in the Business?

Vision

Digital Capacity

Integrated eCPD

Technology seen as an enabler, responding to customer need

Integrated infrastructure solutions

The e-Factor alternativeMarket Place

Workforce

Teaching & Learning

Strategy

Students

Format of

Learning

more student

centred

Learning Patterns

• on-line

• F2F

• hybrid/blended

eCPD Strategy

continuous

improvements

eCPD empowering staff to support the new learning process

Innovation - mobile,

online & social

Underpinned by

pedagogical experience Staff development

& teamwork

Organisational Change

Challenges Going Forward?

Evaluate eCPD contribution to student satisfaction and performance

Invest in the right technology at the right time

Bring senior manager and teachers into the world of their customers

Use technology to offer choice and flexibility

Reach learners not yet connected to FE

Drive down cost of delivery for financially challenged community