The Art of Conversation: All of us are smarter than any of us

The Art of Conversation: All of us are smarter than any of us

Keith De La RueKeith De La Ruehttp://www.flickr.com/photos/dragunsk/

Conversationdoesn't just reshuffle the cards: it creates new cards – Theodore Zeldin

http://www.flickr.com/photos/36238874@N02/

Prepare to change

What we say shapes what we do

Prepare to change

What we say shapes what we do

Conversation is creativeConversation is creative

Evidence for a Collective Intelligence Factor in the Performance of Human Groups - Woolley et al, 2010

Evidence for a Collective Intelligence Factor in the Performance of Human Groups - Woolley et al, 2010

Collective intelligence

SensitivitySensitivity

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EqualityEquality

Women and conversationWomen and conversation

More sensitivityMore sensitivityhttp://www.flickr.com/photos/cmi_managers/

The IdeaMonopoly?

Not a top-down business meeting

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Conversation and innovation

Progress is more about one door leading to another door - Steven Johnson, Where Good Ideas Come From

Sharing and recombining ideas-> Conversation

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The adjacent possibleThe adjacent possible

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… Don’t isolate the genius in the laboratory!

… Don’t isolate the genius in the laboratory!

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Friends with cognitive benefits - Ybarra et al, 2010Friends with cognitive benefits - Ybarra et al, 2010

Talking to others can improve individual mental function

Talking to others can improve individual mental function

Brief, friendly conversationsImprove executive function – Working memory, focus

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Put yourself in other shoesPut yourself in other shoes http://www.flickr.com/photos/zoonabar/

Get people together in conversationGet people together in conversation

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CommunityCommunity

Conversations for knowledge sharingand innovation – the café concept

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Conversational toolsConversational tools

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Microblogging

http://www.yammer.com/

Networking, awareness, chat

http://www.facebook.com/smcmelb

http://ozcollab.com/

Facing complexity in organisationsEngaging people

Facing complexity in organisationsEngaging people

http://www.flickr.com/photos/odreiuqzide/

The meeting test

• Have we all been introduced?• Is everyone open and willing to change?• Are we all taking equal turns?• Is the talk friendly and constructive?• Do we have sufficiently diverse viewpoints?

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Let’s talk about it…

The Art of ConversationThomson-Reuters Online Currents(2011) 25 OLC 55 – April

Let’s talk about it…

The Art of ConversationThomson-Reuters Online Currents(2011) 25 OLC 55 – April

@kdelarue 0418 51 7676

keith@delarue.nethttp://acknowledgeconsulting.com/