66
Sponsored by: Asking Rights Tom Ralser October 30, 2013 Twitter Hashtag - #4Glearn Part Of:

Asking Rights

Embed Size (px)

DESCRIPTION

Why are some nonprofits successful at attracting funding while others struggle? How do funders differentiate between the myriad of nonprofits that want their money? How has the process of successfully approaching funders changed? This cutting edge webinar, based on the practical experience of hundreds of successful funding campaigns, examines the fundraising process from the other side of the desk, that of the funders, and illustrates the techniques that work in today’s economic environment, all designed to help you earn Asking Rights™.

Citation preview

Page 1: Asking Rights

Sponsored by:

Asking Rights

Tom Ralser October 30, 2013

Twitter Hashtag - #4Glearn

Part

Of:

Page 2: Asking Rights

Sponsored by:

Advising nonprofits in:

• Strategy

• Planning

• Organizational Development

www.synthesispartnership.com

(617) 969-1881

[email protected]

INTEGRATED PLANNING

Part

Of:

Page 3: Asking Rights

Sponsored by: Part

Of:

Coming Soon

Page 4: Asking Rights

Sponsored by:

Today’s Speaker

Tom Ralser Principle

Convergent Nonprofit Solutions

Assisting with chat questions: Jamie Maloney, 4Good

Founding Director of Nonprofit Webinars and Host:

Sam Frank, Synthesis Partnership

Part

Of:

Page 5: Asking Rights
Page 6: Asking Rights

Nonprofits have the legal right to

ask for money

Asking Rights TM

Page 7: Asking Rights

Nonprofits have the obligation to

ask for money

Asking Rights TM

Page 8: Asking Rights

Not all nonprofits have

Asking Rights

Page 9: Asking Rights

Many have not earned the right to

ask for money

Page 10: Asking Rights

“Son, what gives you the right

to ask me for money?”

Page 11: Asking Rights

Unique position to see macro trends

and common denominators

Experience (500+ projects)

National projects and local projects, nationally

All types (arts & culture, human services,

economic development, education,

health, etc.)

The Genesis

Page 12: Asking Rights

Why do some projects

experience wild success,

while others struggle?

Had to Ask . . .

Page 13: Asking Rights

Because they did not have

Asking Rights!

It Came Down to This:

Page 14: Asking Rights

What are they?

Asking Rights TM

Page 15: Asking Rights

The ability to deliver outcomes that

are valuable to investors

Asking Rights TM

Page 16: Asking Rights

Ability to deliver outcomes that are

valuable to investors

Asking Rights TM

Actually deliver on promises,

not print glossy brochures that

repeat your mission

Page 17: Asking Rights

Ability to deliver outcomes that are

valuable to investors

Asking Rights TM

Results in terms of impact on

customers’ lives, not just

measures of activity that tell

how the money was spent

Page 18: Asking Rights

Ability to deliver outcomes that are

valuable to investors

Asking Rights TM

Are they meaningful/

desired/coveted/longed for by

those whose investment made

them possible?

Page 19: Asking Rights

Ability to deliver outcomes that are

valuable to investors

Asking Rights TM

Those who make the outcomes

possible. Carries the expectation

of performance.

Page 20: Asking Rights

Outcomes are correlated to funding

Investors are different

Emotional and Rational Camps

Key Concepts

Page 21: Asking Rights

Outcomes Are Correlated

to Funding

TAX RATE

TAX

REVENUE

Theoretical concepts can

appeal to common sense:

the Laffer Curve

Page 22: Asking Rights

Outcomes Are Correlated

to Funding F

UN

DIN

G

OUTPUTS OUTCOMES

Page 23: Asking Rights

A nonprofit investor,

like any other investor,

is concerned with a

return on that investment

Investors Are Different More of a mindset than

actual amount of $

NOT donor, who

makes a gift!

Not an impulsive decision,

has multi-year commitments

Page 24: Asking Rights

How investors think can be

summed up by the following:

If you can’t demonstrate results (outcomes),

then you do not have the right to

ask for money.

If you can’t make your outcomes meaningful

to me, then you do not have the right to

ask me for money.

Page 25: Asking Rights

Emotional and Rational

Camps

Page 26: Asking Rights

Motivations

Page 27: Asking Rights

Giving Money to a Nonprofit

Emotional

Decision

Rational

Decision ?

Page 28: Asking Rights

Emotional Appeals Rational Appeals

Universe of Appeals

Page 29: Asking Rights

No information is better than

good information

Want the warm glow

We want to be like Warren

Emotional Camp

Page 30: Asking Rights

Sick beats healthy

We want to be winners

Blondes beat brunettes

Emotional Camp

Page 31: Asking Rights

Rational Camp

“The Rokia study points to a real danger in the

movement to encourage donors to give more

rationally. While most everyone would like to see

donors allocate their money based on a logical

understanding of the problems they hope their

gifts will solve, it turns out that encouraging

donors to act this way may thwart their natural

urge to give.”

Page 32: Asking Rights

Participants were given 5 $1 bills

Could give one to five dollars

Four scenarios with Identifiable

victims and/or statistical victims

Emotional "Proof"

Page 33: Asking Rights

The more statistical information

people were given, the less

generous they became

Conclusion

Page 34: Asking Rights

It's not that the studies are wrong,

it's that they are studies!

The Rest of the Story

Page 35: Asking Rights

Small amounts of money

Artificial circumstances

Subjects not personally connected

to the cause

Only deal with individuals, not

boards or families

Refuting Rokia

Page 36: Asking Rights

Somewhat risky to base your funding

strategy on privileged twenty-

somethings that made trivial decisions

about insignificant amounts of money

that was just given to them

Refuting Rokia

Page 37: Asking Rights

These exercises have little to do

with the outcomes delivered by

the organization

The conclusion has become perverse

Can't Make the Leap

Page 38: Asking Rights

Emotional Appeals

Rational

Appeals

Sweet Spot =

Largest Investments

Universe of Appeals

Page 39: Asking Rights

On an individual level, easy to spot

Collectively, more difficult

Commonalities

Page 40: Asking Rights

1. Outcomes

2. Credibility

Asking Rights

The Ingredients/Formula

Page 41: Asking Rights

Asking Rights

The Ingredients/Formula

Outcomes + Credibility = Asking Rights

These accounted for most,

but not all successes

Page 42: Asking Rights

Asking Rights

The Ingredients/Formula

Outcomes + Credibility + Fundraising Skills

= Asking Rights

Page 43: Asking Rights

Asking Rights

The Ingredients/Formula

C + F + O = AR

Page 44: Asking Rights

Asking Rights

The Ingredients/Formula

Let’s define each component

C + F + O

Page 45: Asking Rights

Asking Rights

Examples of Success

Strongest Component: Credibility

Type of Organization: Value-added Transitional Housing

Campaign Goal: $6.5 million

Page 46: Asking Rights

Asking Rights

Examples of Success

Strongest Component: Fundraising Skills

Type of Organization: National Sports Hall of Fame

Campaign Goal: $6 million

Page 47: Asking Rights

Asking Rights

Examples of Success

Strongest Component: Outcomes

Type of Organization: Youth Services

Campaign Goal: $1.35 million

Page 48: Asking Rights

Asking Rights

Examples of Struggle

Weakest Component: Credibility

Type of Organization: Museum of Art and Science

Campaign Goal: $6.5 million

Page 49: Asking Rights

Asking Rights

Examples of Struggle

Weakest Component: Fundraising Skills

Type of Organization: International Institution of Higher Education

Campaign Goal: $2 million

Page 50: Asking Rights

Asking Rights

Examples of Struggle

Weakest Component: Outcomes

Type of Organization: Startup Health Services

Campaign Goal: $6.5 million

Page 51: Asking Rights

The Investment-Driven Model™

Asking Rights

The Recipe

Page 52: Asking Rights

The Recipe

1.Discovering Investor Motivations

2.Translating Your Outcomes to Value

3.Matching Your Value to Investor Motivations

4.Using Campaign Dynamics to Maximize Funding

Page 53: Asking Rights

The Recipe

1.Discovering Investor Motivations

2.Translating Your Outcomes to Value

3.Matching Your Value to Investor Motivations

4.Using Campaign Dynamics to Maximize Funding

Investable Outcomes™

Emotional, rational, both?

Ask’em

Often done backwards

More art than science

Page 54: Asking Rights

Speaking of Motivations…

Why Do You Give?

Page 55: Asking Rights

Worksheet 1

Why Do You Give? Please circle one response per question

1. When are you most likely to give?

A. When asked in person B. When asked by telephone C. When asked by mail D. When asked by email E. When asked by social media

2. When asked in person to give, in which situation are you most likely to give?

A. When someone you know asks you to give B. When someone you do not know personally, but representing a nonprofit that you

are familiar with, asks you to give C. When someone that you do not know personally, representing a nonprofit that you

are not familiar with, asks you to give

3. Which of the following is most likely to cause you to invest in a nonprofit?

A. A hand-written letter from an acquaintance (not a personal friend) B. A form with predetermined financial levels that you can check C. A note with a small gift (value under $5) D. A brochure with a picture of a person in need looking directly at you

4. Which of the following is most likely to cause you to invest $25 in a nonprofit?

A. A cause with which you identify B. Being asked by someone you know

5. Which of the following is most likely to cause you to invest $500 in a

nonprofit?

A. A cause with which you identify B. Being asked by someone you know

6. Which of the following is most likely to cause you to invest in a nonprofit?

A. A nonprofit that you identify with, but are not sure they are delivering valuable results

B. A nonprofit that you do not identify with, but are confident they are delivering valuable results

Page 56: Asking Rights

Summarizing Your Attributes

1. What channel(s) do you

believe to be most effective? (#1)

87% when asked in person

2. What situation(s)? (#2)

85% when know the person asking

3. What medium(s)? (#3)

61% when not in person, a hand-written note

Page 57: Asking Rights

Which of the following is most likely

to cause you to invest $25 in

a nonprofit?

A. A cause with which you identify 55%

B. Being asked by someone you know 38%

Page 58: Asking Rights

Which of the following is most likely

to cause you to invest $500 in

a nonprofit?

A. A cause with which you identify 64%

B. Being asked by someone you know 27%

Page 59: Asking Rights

Which of the following is most likely to

cause you to invest in a nonprofit?

A. A nonprofit that you identify with, but

are not sure they are delivering valuable

results 25%

B. A nonprofit that you do not identify with,

but are confident they are delivering

valuable results 73%

Page 60: Asking Rights

1. Cause trumps personal channel,

even more so as amounts

goes up

2. Results trump cause

Bottom Line

Page 61: Asking Rights

Which is why the One Sentence

Introduction of Asking Rights is this:

Page 62: Asking Rights

Takeaways

Outcomes are correlated to funding

There are alternatives to the old fallback

of emotional appeals and volunteer asks

Don’t be afraid of rational motivations

The right ingredients, combined into

the right recipe, make for a highly

sustainable organization

Page 63: Asking Rights

Things to Remember If

Nothing Else:

Not everyone has Asking Rights.

They are earned, not given just because you are a nonprofit.

Everyone is capable of developing Asking Rights.

It just takes effort and an organization-wide commitment.

There is more to Asking Rights than just asking for money.

Even though the IRS says you can ask people for money, it does not

mean you will be successful at it.

Page 64: Asking Rights

Those that have Asking Rights make their value obvious.

These organizations stand apart from the ones that don’t and will have a

smoother road to sustainable funding.

It’s more about the right outcomes being valued than how the

value is determined.

It’s not how good your aim is, but whether you are aiming at the right

targets.

An investor’s motivations are different than a donor’s.

Ignore this at your own peril.

Things to Remember If

Nothing Else:

Page 65: Asking Rights

Learn more about

Asking Rights Follow us online for exclusive Asking Rights

excerpts, insights, and discussions, as well as

staying up to date on book release details, special

offers, and future speaking events.

@FundingResults #AskingRights

Facebook.com/ConvergentNonprofitSolutions

Page 66: Asking Rights

Thank You!

www.ConvergentNonprofit.com

[email protected]

(800) 886-0280