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WAYS OF WORKING / [email protected] WAYS OF WORKING SERIES 5. MAXIMISING ROI FROM TECHNOLOGY Burke Turner We Are Atmosphere - 2016 weareatmosphere.com @weareatmosphere Image credit: https://nathalik.wordpress.com/page/9/

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WAYS OF WORKING / [email protected]

WAYS OF WORKING SERIES 5. MAXIMISING ROI FROM TECHNOLOGYBurke Turner We Are Atmosphere - 2016 weareatmosphere.com@weareatmosphere

Imagecredit:https://nathalik.wordpress.com/page/9/

WAYS OF WORKING / [email protected]

PRESENTER

Burke Turner Digital Workplace Consultant We Are Atmospherehttps://uk.linkedin.com/in/burketurner

- Passionate about helping organisations unlock latent talent to achieve

heightened efficiencies, greater depths of creativity and true agility

- Designed & Delivered staff training in Australia & the UK for the fastest

growing retailer ever

- Digital workplace for click & mortar retail

- Team level adoption of digital transformation programs

WAYS OF WORKING / [email protected]

WHY BOTHER?

Is our culture too slow to win?

Are we attractive and competitive in the (global) talent war?

Do we leverage technology for what our people want to do or is technology an IT remit?

Do we understand the business case for collaboration?

WAYS OF WORKING / [email protected]

38% Average of employers around the world reporting talent shortages1

92% companies believe that redesigning

the organisation is very important or important2

39% UK employees that report positive employee engagement3

PREPARED?

1manpowergroup.com20152dupress.com2015 3cipd.co.uk2015Imagecredit:https://www.flickr.com/photos/gilgongo/2255803718/

WAYS OF WORKING / [email protected]

WAYS OF WORKING / [email protected]

n=3,300BusinessandHRleaders.International Source:http://dupress.com/articles/introduction-human-capital-trends-2015/Imagecredit:http://www.beacontranscript.com/wp-content/uploads/2015/08/skydiver.jpg

YOU ARE NOT ALONEWAYS OF WORKING / [email protected]

WAYS OF WORKING / [email protected]

MAXIMISING ROI FROM TECHNOLOGY

WAYS OF WORKING / [email protected]

Restrictively silo’d

Structural inertia

Corporate hierarchy dictates

Meeting-led culture, diaries always full

A degree of protectionism over information

Somewhatbleakperhaps,howevernotanunfairevaluation

A TYPICAL WORKPLACE CULTURE?

WAYS OF WORKING / [email protected]

+ 45% over budget + 7% over time - 56% less value than expected1

+ 200% cost + 70%2 schedule

IT problem = IT solution Antiquated view of technology as a capability; needs now to serve strategic & human business objectives1ProjectManagementInstitute2HBR Imagecredit:http://8-ball.pw/d777d8bb0720bb0f-server-rack-cable-management.html

A TYPICAL TECHNOLOGY PROJECT?

WAYS OF WORKING / [email protected]

OktohavealaughatourselvesImagecredit:http://www.quickmeme.com/Junior-Art-Director/page/27/

WAYS OF WORKING / [email protected]

Imagecredit:https://www.flickr.com/photos/gilgongo/2255803718/

BEHAVIOUR UNLOCKS PRODUCTIVITY

WAYS OF WORKING / [email protected]

Agile, creative to the core, innovative.Buzzing with talented people who feel empowered and trusted to arrive at bold solutions in response to changes in the market.

Above all:Digital as the tool that facilitates human interaction at the pace and flexibility demanded by today’s talent

Imagecredit:https://www.flickr.com/photos/gilgongo/2255803718/

DIGITALLY ENABLED ORGANISATIONSWAYS OF WORKING / [email protected]

WAYS OF WORKING / [email protected]

Leadingacultureofcollaboration;withtherightenergyandenvironment,ideasDOcomefromanywhereRichardBox,Field2004

Imagesource:https://collidecolludecollaborate.wordpress.com/2016/01/12/field-by-richard-box/

A METAPHOR FOR EMPOWERED TEAMS

WAYS OF WORKING / [email protected]

Imagecredit:https://www.linkedin.com/pulse/20140707145945-120693972-organizational-structure-a-tale-of-success-and-failure

HOW WE PERCEIVE CORPORATE STRUCTURE IN 2016

WAYS OF WORKING / [email protected]

Imagesource:wikipedia

HOW WE PERCEIVED CORPORATE STRUCTURE IN 1917

Imagesource:https://immersion.media.mit.edu/viz#

HOW WE ACTUALLY COMMUNICATEWAYS OF WORKING / [email protected]

WAYS OF WORKING / [email protected]

Meetings are rare and revered opportunities for thinking together and challenging your talent, not a means to arrive at a decision.

63% risk executives believe “a lack of collaboration hurts the ability to understand the impact of emerging risks on business strategy”1

Imagecredit:https://www.flickr.com/photos/petereed/1392536563/1Marsh2016riskexecutiveswebinarrespondentsn=200

A DIGITAL APPROACH TO THE WORKPLACEWAYS OF WORKING / [email protected]

WAYS OF WORKING / [email protected]

Forming a Business Case

Release 2 people from a weekly meeting = £3,600 effort to redeploy per year1

What is the value of unlocking 5% productivity through an effective collaboration strategy?

350 employees Avg wage £39kpa £682,500 of effort / year

1Assuming£39kpaworking48weeksand2hrs/meeting/week(39000/52weeks/40hrs)*2*48......maths!

Imagecredit:https://www.flickr.com/photos/gilgongo/2255803718/

A DIGITAL APPROACH TO THE WORKPLACEWAYS OF WORKING / [email protected]

WAYS OF WORKING / [email protected]

WHERE TO BEGIN?

WAYS OF WORKING / [email protected]

PhilipJ.Fry,somebodywhowasnotpreparedtodealtwiththefutureImagesource:ComedyCentral

WAYS OF WORKING / [email protected]

1. Get the right degree of support

2. Close the organisational gaps

3. Remove the barriers to adoption

4. Put the right governance in place

STEPS TO TAKE: ROI ON TECHNOLOGY

WAYS OF WORKING / [email protected]

https://www.gov.uk/transformationGartner,21/05/2014http://businesslife.ba.com/Ideas/Features/Our-lives-in-2033.html

“In January 2013, (UK) government gave itself 400 days to transform 25 major services, making them digital by default and simpler, clearer and faster to use” UK Govt.

“A lack of digital business competence will cause 25% of businesses

to lose competitive ranking by 2017”

Gartner 2014

GET THE RIGHT DEGREE OF SUPPORT

Even the British Airways inflight magazine is discussing transformation

WAYS OF WORKING / [email protected]

ModelbyAmbroseinManagingComplexChange,1987

IDENTIFY THE GAPS - SET A PLAN TO CLOSE

WAYS OF WORKING / [email protected]

REMOVE THE BARRIERS TO ADOPTION

WAYS OF WORKING / [email protected]

The internal triad of support for collaborative ways of working

HR - Understanding concerns and driving the collaboration remit - Championing a learning culture; share to wider business

IT - Providing tools and support to enable greater collaboration - Remove barriers at every opportunity

Strategy (Communications and/or Governance) - Corralling top down support & impetus for a sustainable shift - Aligning outcomes to wider business objectives

GOVERNANCE MATTERS

WAYS OF WORKING / [email protected]

INDICATIVE META FLOW: TECH ADOPTION

WAYS OF WORKING / [email protected]

Sustainablyinfectthebusinesswithnewwaysofworking“Ifwelikeit,weshareit.”CreatedbyPaulButler,facebookinternatthetimehttps://www.facebook.com/notes/facebook-engineering/visualizing-friendships/469716398919/

WE SHARE THAT WHICH WE FEEL ADDS VALUE

WAYS OF WORKING / [email protected]

Imagecredit:http://www.newyorker.com/cartoons/a18183

PLAN B?

WAYS OF WORKING / [email protected]

SERIES: WAYS OF WORKINGREAD THE WHOLE SERIES AT SLIDESHARE.NET weareatmosphere.com

WAYS OF WORKING / [email protected]

We are a business futures practice

We provoke new thinking and inspire positive change; helping you succeed in the face of growing complexity and a more digitally connected world

Proven methodology delivering strategic programs of change

- Digital strategy & planning

- End-to-end digital transformation

- Innovation programs

- Workshops and programs of engagement

WE ARE ATMOSPHERE

WAYS OF WORKING / [email protected]

Burke TurnerDigital Workplace Consultant

1st floor, c/o PrettyGreen48-50 Farringdon Rd, London, EC1M 4DG

t. +44 (0) 20 30 31 66 75 weareatmosphere.com

@weareatmosphere