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Automated Cash Handling Seems Like the Way to Go
Credit and debit cards may have found many takers but cash remains the king.
Because that's what the stats suggest. Even today transactions in currency
notes amount to a whopping 1 billion per day. A rise in the supply and demand
of cash is accompanied by a simultaneous growth in the expenditures pertaining
to cash management. Financial institutions have to bear the brunt of this
phenomenon more than anyone else as cash handling and cash protection are
their primary responsibilities.
Traditional cash handling methods full of loopholes
Traditional cash handling methods have now become obsolete, repetitive, time
consuming and insecure. Naturally, they are playing a key role in inflating cash
management costs and making cash, in general, vulnerable to shrinkage, theft
and accounting errors. Manual handling of cash is undoubtedly the prime factor
in making cash management both a risky as well as a costly affair. Even today
cash changes hands several times before it is deposited safely in one place.
If you are unaware of how many times cash counting is done in bank, do an
inquiry or spend a day at any of the nearest branch and what you witness will
surely leave you in shock. Many a time, cash has to be counted not just once
but twice. Double counting is common when ATMs are refilled or when an
armored carrier arrives at a bank's doorstep to pick up large volumes of cash
and transfer them to some other place.
Cash management proving to be a costly affair
In US alone, yearly cash management costs sum up to 73 billion and when the
bigger picture is taken into account, we discover that the world is spending nearly
$300 billion to manage the cash that it would be using later. It's really an alarming
situation, isn't it? A solution needs to be found out urgently and there seems to
be just one way out. It's high time cash handling became completely automated.
Many leading industries like restaurants, hotels, casinos, convenience stores,
amusement parks etc. have already started using automated cash handling
safes and this practice must soon be emulated on a large scale. Automation
does not just help reduce cash handling expenses, it ends up optimizing an
entire cash cycle.
What is a cash cycle at the end of a day? It's a kind of delivery & value chain
that has just one main objective that the right cash amount must reach the right
place at the right time through the use of minimal number of resources. And it
will be just ideal if the staff employed for counting and sorting out cash are
relieved of their duties and engaged in other productive activities like sales,
research etc.
A new phenomenon by the name of closed cash cycle has now emerged in the
retail banking arena. What it has done is that it has automated the cash cycle in
such a way that cash gets exchanged at different cash points without any manual
handling or interference. The other advantage offered by closed cash cycle is
that it helps in successfully warding off threats like theft, robbery, manipulation
by employees, inventory discrepancies etc.
Automated cash handling is the order of the day
Automated cash handling is definitely the order of the day. Nothing so far has
given greater assurance vis-à-vis data transfer and audit compliance. What's
more, automated cash handling has even facilitated cash exchange between the
different branches of a bank. Everything becomes so systematic that you get
every bit of information with ease. The value of the cash present in a cassette,
the dates on which the cash was used, and the different paths that it took can all
be found out easily.
Cash was, is and probably will remain in use forever. That you can say is a
certainty. But the need of the hour is that cash management must be optimized.
A combination of innovative hardware and equally effective software can allow
banks to revolutionize their cash cycle management. The cash streams involving
banks and their commercial customers too must be managed intelligently.
As far as complete automation of cash cycles is concerned, it certainly won't
happen overnight. But let banks do it gradually and they may soon start to reap
huge benefits. The entire process can be kick-started with the use of automated
cash handling safes and when the benefits of this initiative start to become
apparent, automation would then seem like the only way to go.