Usage

Co

mp

ute

Time

Average

Inactivity

Period

“On and Off “

Average Usage Co

mp

ute

Time

“Growing Fast“

Co

mp

ute

Time

“Unpredictable Bursting“

Average Usage

Co

mp

ute

Time

Average Usage

“Predictable Bursting“

IT AS A SERVICE

A S A S E R V I C E

A S A S E R V I C E

A S A S E R V I C E

IAAS PAAS SAAS

MANAGE INFRASTRUCTURE TRANSFORM BUSINESS

PHYSICA

L SERVERS

VIRTUAL SERVERS

(On-Premises)

Storage

Servers

Networking

O/S

Middleware

Virtualization

Data

Applications

Runtime

Yo

u m

an

ag

e

Infrastructure (as a Service)

Storage

Servers

Networking

O/S

Middleware

Virtualization

Data

Applications

Runtime

Oth

er M

an

ag

es

Yo

u m

an

ag

e

Platform (as a Service)

Oth

er M

an

ag

es

Yo

u m

an

ag

e

Storage

Servers

Networking

O/S

Middleware

Virtualization

Applications

Runtime

Data

Software (as a Service)

Oth

er M

an

ag

es

Storage

Servers

Networking

O/S

Middleware

Virtualization

Applications

Runtime

Data

Private Public

IT a

s a S

erv

ice

Software as

a Service

(SaaS)

Platform as a Service

(PaaS)

Infrastructure as a Service

(IaaS)

Partner Microsoft

• Addressing Security concerns like Control over data,

access, and availability, and performance

• Deployment and migration to cloud services

• Current IT infrastructure is not cloud ready

• Rising regulatory standards act as a brake

• Addressing IT concerns such as User management and

integration with on-premise systems

Key Challenges

BPOS Certifications:

ISO27001

SAS70

EU Safe Harbor Framework

FISMA (pending)

Operational Excellence

99.9% uptime, $ backed SLAs –

99.95%+ actual uptime

Federated Operations Centers 24x7

Standardized Cost Reporting

Secure, Compliant Infrastructure

Carbon Footprint Reduction:

Power Usage Effectiveness (PUE) 1.25

Investments

$2.3B+ investment in

Cloud Infrastructure

200+ Services delivered 24 x 7

State-of-art datacenters,

Geo-replicated customer data

2,000+ people in cloud infrastructure

engineering and operations

30,000+ software engineers involved

in Cloud-based activities

2010+ 2008 1989-2005 2007

Reduced Carbon, Rightsized

1.05-1.20 PUE

Faster Time to Market

DATA SOVEREIGNTY &

PRIVACY PHYSICAL CONTROL

RISK ASSESSMENT

APPLICATION MODEL EXISTING

INFRASTRUCTURE

OPEX / CAPEX GEOGRAPHIC PROXIMITY REGULATORY

COMPLIANCE

10 MILLION Passengers Annually

a

b

KNOW

ROUTES

CURIOUS about Aer Lingus

Routes

STATIC Routes Map

BOOKING

USED EXISTING ROUTE MAP SYSTEM

SAME BUSINESS LOGIC DEVELOPED IN PHP

Private Public

IT a

s a S

erv

ice

Software as

a Service

(SaaS)

Platform as a Service

(PaaS)

Infrastructure as a Service

(IaaS)

Partner Microsoft

Dynamic Data Center Toolkit

Government Public Cloud

Government Private Cloud

Self-Hosted

Government Private Cloud

Partner Hosted

For customers looking for a simple, economical

solution for outsourcing some or all of their IT. It

does not support deep customization and

integration. For partners, this provides an

opportunity to resell Microsoft Online Services, as

well as provisioning and migration services.

For customers that currently host their

applications or use a shared-services data center

hosted by a related government entity or that

have strict data sovereignty requirements or are

mandated to operate their own IT services. This

solution supports deep customization and

integration and appeals to governments with

more complex needs that provide partners with

significant add-on service opportunities.

For customers that have or are

considering an existing IT outsourcing

arrangement particularly for email,

messaging, and collaboration. This

solution appeals to governments with

strict data sovereignty requirements

and supports deep customization and

integration, for governments with more

complex needs.