Bridging the Generation Gap

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    20-Aug-2015

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  1. 1. Bridging the Generation Gap
  2. 2. If governmentwas depicted as a pop culturefamily
  3. 3. wouldwe be more like this?
  4. 4. or this?
  5. 5. Or maybe even like this?
  6. 6. however we see ourselveswed better learn to get along
  7. 7. For the next56 minutes Gens and Gov Overview Gen Y Perspective Boomer Perspective Your Questions
  8. 8. Four GenerationsDefined by: demographics, media, pop culture, market researchShaped by:shared childhood experiences, early-adulthood actionsIntended to: stereotype understand common traits
  9. 9. Four Generations Traditionals /Baby Gen Y / Gen XMaturesBoomersMillennialsBorn: 1920-30s 1946-19641965-1978 1979-2000Mid 60sMid-40s to30s toTweens Age:to 70sMid-60sMid-40sto 20s
  10. 10. Four Generations TraditionalsBoomers Gen X Gen Y Work: By Book Get It Done EfficientDeadlines Boss: CommandSeniority So?Tell, Do, PraisePersonal: Work | Home Work FirstBalanceBlendAdvance: Experience Earned It Eh?Eager For more detailed info, please see http://www.slideshare.net/govloop/
  11. 11. Four GenerationsCaveat:Curmudgeons come in all ages.- Tiffany Smith, State Department
  12. 12. Gen Trends in Government60% of Federal workers eligible to retire by 2015 90% of senior executive leaders 70% of Boomers expect to never retire 45% of Federal new hires open to govies for life 42% of college upper class interested in govt
  13. 13. What This Means For YouAdapt WYSIWYG, baby Prepare for your moment to riseLearnfrom mentors / senior leaders
  14. 14. Gen Y Perspective Top 5: Things Gov Newbies Need to Know
  15. 15. Gen Y Perspective1: Youre notthe bestthing sincesliced bread
  16. 16. Gen Y Perspective2: If you have needs, communicate them.
  17. 17. Gen Y Perspective3: You cant do it all alone.
  18. 18. Gen Y Perspective4: Pay attention to the culture.
  19. 19. Gen Y Perspective5: Learn when to shut up.
  20. 20. Gen Y Perspective Moral: Keep an open mind and have a learners attitude.
  21. 21. Baby Boomer Perspective We aint leaving just yet and wed like to work with you
  22. 22. Are Boomers Really Retiring?
  23. 23. Are Boomers Really Retiring? Moral: Hang inthere, Gen Y!23
  24. 24. Early Technology Experiences Ever heard of or know how it worked (?) Typing tests as part of employment process Typing pool Carbon paper Correction fluid Key punch machine First facsimile machines Dictation machines Newsletters
  25. 25. Lack of Communication? Imagine: No call waiting No cell phones No pagers No answering machines No internet No VTCs Two party lines Five digit phone numbers
  26. 26. Employee Viewpoint Survey- Survey of HHS employees worldwide - Rolls up into Best Places to Work study - What can we learn about preferences based on age?
  27. 27. Opportunities from the SurveyAVERAGE SCORES FOR EACH CATEGORYSurvey Questions - make-up of categories Recruitment,Learning Personal WorkDevelopment, & (Knowledge JobSatisfaction Year Experience Retention Performance Culture Leadership Management) Satisfaction with Benefits 2008 Questions: (1 - 10) (11 - 21)(22 - 36)(37 - 47) (48 - 54) (55 - 63) (64 - 74)EVS Data: Total Agree Recruitment,Learning Personal WorkDevelopment, & (Knowledge JobSatisfaction Operating Division Experience Retention Performance Culture Leadership Management) Satisfaction with Benefits Over 4072%66%51% 53%66%52% 51% Under 40 72%68%52% 56%70%56% 52%EVS Data: Total Disagree Recruitment,Learning Personal WorkDevelopment, & (Knowledge JobSatisfaction Operating Division Experience Retention Performance Culture Leadership Management) Satisfaction with Benefits Over 4013%16%23% 19%15%24%8% Under 40 12%15%21% 16%14%22% 10%
  28. 28. Opportunities from the Survey Top 5 Most Important Thing for Boomers Top 5 Most Important Thing for Boomers Item Question Total Agree Total Disagree 100% 90% 88% 86%85%84% 20The work I do is important.90% 3%80%Employees use information technology (for60% 54example, intranet, shared networks) to perform 88% 4% work.40% 69How satisfied are you with paid vacation time? 86% 5%20% 6 I like the kind of work I do.85% 5%4%5% 5% 6%3% How satisfied are you with paid leave for illness 0% (for example, personal), including family care 20 54 69 6 70 70 84% 6% situations (for example, childbirth/adoption or Question Stem / Question Number eldercare)? Total AgreeTotal DisagreeTop 5 Most Important Thing for Gen X & Y Item Question Total Agree Total DisagreeTop 5 Most Important Thing for Gen X & YEmployees use information technology (for 100% 89% 89% 85%83%83% 54 example, intranet, shared networks) to perform89% 4% 80%work. 20 The work I do is important. 89% 3% 60%I know how my work relates to the agency's 19 85% 5% 40%goals and priorities. 33 I am held accountable for achieving results.83% 5% 20%5%5%9%4%3%The people I work with cooperate to get the job 183% 9%0%done. 54 20 19 33 1Question Stem / Question Number Total AgreeTotal Disagree28
  29. 29. What Boomer Leaders Want Dependability Plain language No surprises but Watch over communicating Protocol or process Learn how to manage your manager Professional etiquette
  30. 30. Questions?