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Business of People - Lessons Learned Building a Remote Workforce

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Page 1: Business of People - Lessons Learned Building a Remote Workforce

Hi

Page 2: Business of People - Lessons Learned Building a Remote Workforce

Tony Perez

@perezbox

Page 3: Business of People - Lessons Learned Building a Remote Workforce
Page 4: Business of People - Lessons Learned Building a Remote Workforce

We

Clean and Protect

Websites

Page 5: Business of People - Lessons Learned Building a Remote Workforce

No, we’re not talking

security today…

Page 6: Business of People - Lessons Learned Building a Remote Workforce

Business of PeopleBUILDING AND RUNNING A GLOBAL WORKFORCE – THE PEOPLE ASPECT OF A REMOTE COMPANY

Page 7: Business of People - Lessons Learned Building a Remote Workforce

In the beginning…

Page 8: Business of People - Lessons Learned Building a Remote Workforce

Brazil / Canada

United States

Afghanistan

Page 9: Business of People - Lessons Learned Building a Remote Workforce

A remote workforce just

happened…

Page 10: Business of People - Lessons Learned Building a Remote Workforce

We’re a globally distributed team

with 60 + employees in 21

different countries

Page 11: Business of People - Lessons Learned Building a Remote Workforce

We operate 24 hours a day, 7

days a week, 365 days a

year.

Page 12: Business of People - Lessons Learned Building a Remote Workforce

What greater success is there than

providing someone an opportunity they

might have not otherwise had?

Page 13: Business of People - Lessons Learned Building a Remote Workforce

Our People

Page 14: Business of People - Lessons Learned Building a Remote Workforce

Your business is built by

people, not products /

technologies or solutions.

Page 15: Business of People - Lessons Learned Building a Remote Workforce

Ten things we’ve learned on

this journey…

Page 16: Business of People - Lessons Learned Building a Remote Workforce

1 - You can’t debug

people

Page 17: Business of People - Lessons Learned Building a Remote Workforce

2 - Flat organizations are

nice, but they are difficult to

scale

Page 18: Business of People - Lessons Learned Building a Remote Workforce

3 - No script to effectively

managing people

Page 19: Business of People - Lessons Learned Building a Remote Workforce

4 - Scaling people is

challenging

Page 20: Business of People - Lessons Learned Building a Remote Workforce

5 - People are social

by nature

Page 21: Business of People - Lessons Learned Building a Remote Workforce

6 - People are driven by

challenges

Page 22: Business of People - Lessons Learned Building a Remote Workforce

7 - People are curious

Page 23: Business of People - Lessons Learned Building a Remote Workforce

8 - People want to be

heard

Page 24: Business of People - Lessons Learned Building a Remote Workforce

9 - People want to create their

own experiences

Page 25: Business of People - Lessons Learned Building a Remote Workforce

10 - People are dynamic and

complicated

Page 26: Business of People - Lessons Learned Building a Remote Workforce

Focus Areas

Page 27: Business of People - Lessons Learned Building a Remote Workforce

Five ares we’re looking

to improve…

Page 28: Business of People - Lessons Learned Building a Remote Workforce

1 - Results oriented

organization

Page 29: Business of People - Lessons Learned Building a Remote Workforce

2 - Enable / empower

everyone to make decisions

Page 30: Business of People - Lessons Learned Building a Remote Workforce

3 - Allow the culture to

define itself

Page 31: Business of People - Lessons Learned Building a Remote Workforce

4 - Better connecting and

sharing our insights with the

team as a whole

Page 32: Business of People - Lessons Learned Building a Remote Workforce

5 - Accounting for differences

between types of people

Page 33: Business of People - Lessons Learned Building a Remote Workforce

Lessons

Being

Learned

Page 34: Business of People - Lessons Learned Building a Remote Workforce

Eight things we’re learning

along the way…

Page 35: Business of People - Lessons Learned Building a Remote Workforce

1 - The people that we started

with might not be the people we

end up with.

Page 36: Business of People - Lessons Learned Building a Remote Workforce

2 - Culture is not something you

define, rather something that you

are.

Page 37: Business of People - Lessons Learned Building a Remote Workforce

3 - Management and Leadership are

two fundamentally different traits.

Page 38: Business of People - Lessons Learned Building a Remote Workforce

4 - Hiring slow and Firing fast

sounds nice, but is

exceptionally hard to do.

Page 39: Business of People - Lessons Learned Building a Remote Workforce

5 - It’s through your people

that you achieve success

Page 40: Business of People - Lessons Learned Building a Remote Workforce

6 - Do not underestimate the

power of face to face

meetings

Page 41: Business of People - Lessons Learned Building a Remote Workforce

7 - People really want to

believe in what you’re about

Page 42: Business of People - Lessons Learned Building a Remote Workforce

8 - If you let them, they will

share your burden

Page 43: Business of People - Lessons Learned Building a Remote Workforce

Tools of the Trade

Page 44: Business of People - Lessons Learned Building a Remote Workforce

It’s surreal to think you can run a

company today solely via chat / text

messages..

Page 45: Business of People - Lessons Learned Building a Remote Workforce

It’s true though…

Page 46: Business of People - Lessons Learned Building a Remote Workforce

Communication is key, more

importantly continuous

communication

Page 47: Business of People - Lessons Learned Building a Remote Workforce

Continuous Communication

Slack / Skype

Page 48: Business of People - Lessons Learned Building a Remote Workforce

Thought Sharing

Private P2 Instance

Page 49: Business of People - Lessons Learned Building a Remote Workforce

Task Management Jira

(Engineers)

Page 50: Business of People - Lessons Learned Building a Remote Workforce

Task Management Asana

(Non - Engineers)

Page 51: Business of People - Lessons Learned Building a Remote Workforce

Human Resource

BambooHR

Page 52: Business of People - Lessons Learned Building a Remote Workforce

Policies / Procedures

Confluence

Page 53: Business of People - Lessons Learned Building a Remote Workforce

Leading and managing people will be

the most challenging and fulfilling

endeavor you take on.

Page 54: Business of People - Lessons Learned Building a Remote Workforce

Thank You

Page 55: Business of People - Lessons Learned Building a Remote Workforce

Tony Perez

@perezbox

Page 56: Business of People - Lessons Learned Building a Remote Workforce