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NGÔ THỊ XUÂN UYÊN
KEUKA ID: 332941
HC12B
Content
1. Introduction 1.1: Company name and logo1.2: Mission & Vision statement 1.3: Product & Service
2. Department responsibilities
3. Financial result
Content
4. Organization strategy and some activities
4.1: Business strategy 4.2: How to win the customers4.3: Gantt Chart & Timelog
5.The summarized experiences5.1: What I learned5.2: What we learned
Introduction
Company name and logo
Introduction
Mission and Vision statement
• Make the high quality of products and services to deliver to the customers
• Reduce the waiting time for customers
• Satisfy customers needs and want
Introduction
Mission and Vision statement
• Understand the competitive advantages of our company and the competitor
• Increase the productivity
• Focus on environmental friendly
Introduction
Product and Service
My Kitten
Food
Drink
Minishow
Product
Service
Tiramisu
Popcorn
Girdle cake
Milk Coffee
Litchi soda
Orange JuiceHerbal
juice
Coffee
Soft drinks
1. Introduction 1.1: Company name and logo
Product
1. Introduction 1.1: Company name and logo
Service: Minishow
1. Introduction 1.1: Company name and logo
Department Responsibilities
Manage the revenue, income and cash flow
Combine with sales to set the appropriate for the products and services
Finance
Human resources
Customer support
Delegate tasks for members
Ensure that members who receive tasks do well
Create the sales schedule for members during the project
Delivery products for customers
Design the feedback form and receive the feedback from customers
1. Introduction 1.1: Company name and logo
Department Responsibilities
Marketing
Operation
Sales
Establish the marketing strategy for the entire project
Combine both types of marketing: online and direct marketing to support sales
Design posters, menu and tickets
Combine with marketing to find more customers
Find the appropriate place to sales
Get the sales target
Ensure the quality of products and services
Measure the process and how it performs
Control all the materials and resources
1. Introduction 1.1: Company name and logo
Financial Results
1. Introduction 1.1: Company name and logo
Financial Results
Total Revenue :
19.989.000 VND$919.86
Total Profit :
7.486.200 VND
$344.50
1. Introduction 1.1: Company name and logo
Organizational strategy and some activities
Business Strategy (Food & Drink)
Analyze the market research
Find the supplier
Determine product, price, place, and promotion
Choose appropriated marketing channel to promote the products
Delivery products to customers and get feedback
1. Introduction 1.1: Company name and logo
Organizational strategy and some activities
Business Strategy (Minishow) Research some coffee shops
Measure the number of people who attend in the show
Ensure the quality of performances
Set up seats and a special menu for minishow day
Satisfy customer’s expectation
1. Introduction 1.1: Company name and logo
Organizational strategy and some activities
How to win the customers
Win the customers
Friendly staff
High quality
Keep customer contact
Reduce waiting
time
Receive feedback Delivery
system
Specific products
1. Introduction 1.1: Company name and logo
NO ACTIVITIES WHO DO THIS START END
1 Developing Corporate Objectives CEO & VPs 6-Apr 9-Apr
2 Working with suppliers Sales & Operations 6-Apr 9-Apr
3 Delegate the work of working with suppliers to subordinates in order to unsure adequate raw materials supply
Operations 9-Apr 11-Apr
4 Selling the products Sales & other members depended on sales schedule
8-Apr 15-May
5 Making sure the sales team process materials correctly in to final foods and beverages
Sales & Operations 8-Apr 15-May
6 Checking the remaining materials after each selling days
Operations 8-Apr 15-May
7 Purchasing raw materials when needed
Operations 8-Apr 15-May
Gantt Chart
Timelog
NO TEAM WORKING HOURS
1 CEO 71:37:00
2 Finance 178:31:00
3 Marketing 133:35:00
4 Sales 231:55:00
5 Operation Management 139:00:00
6 Customer service 106:15:00
7 Human resources 156:10:00
8 Total 1017:03:00
The summarized experience
What I learned
LeadershipSkills
Solve the
conflict
Empower
Not easy
Communication Skills
Time management
Skills
Management Skills
How to transfer the messages to
members
Delegate tasks
Negotiation
Motivate members
Trust Vice Presidents
Gantt chart
Checklist
Timelog
The summarized experience
What We learned
Apply knowledge in
the reality
Teamwork Responsibility
Adaptability
Punctuation
Environmental friendly
Listen to each other
Solve the conflicts
Focus on the goal
Challenges
Problems
Changes
See how the concepts work in
different situations
Understand clearly the concepts
Finish works on
time
Thanks for your listening
