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Coaching Leaders
chapter 6
By Nisha Hariyani
Objective
• Demystifying coaching• The leader as a coach• Improving as a coach
Introduction
• Jack Welch – “leaders are true coaches• Challenge for future leaders is to – “energize an organization to look out side itself, to
engage every person in the place, to get rid of any pomposity
And to rid itself of layers”
Coaching & Counselling
Coaching:
Counseling:
A directive
process
A supportive
process
Demystifying coaching
• Coaching is participation• Coaching involves a non judgmental style of
inquiry & teaching• Giving feedback is important• Coaching of two types:
Performance management coachingPerformance management coaching
Performance Enhancement CoachingPerformance Enhancement Coaching
The Leader as a coach
• Coaching style of jack Welch•
Jack Welch legendary CEO of GE : He never lectured. He loved the open
exchange with people. He was just a facilitator, helping them learn from one
another.
Jack Welch legendary CEO of GE : He never lectured. He loved the open
exchange with people. He was just a facilitator, helping them learn from one
another.
The Leader as a coach
• Coaching style of David Ogilvy•
Founder of Ogilvy & Mather, the renowned ad agency went in communication with a new recruit in the company. She was eight month pregnant.
Communication happened each day till she delivered a child. This created a bond between her and the company which was the main reason for
her stay with the company for decades, she is CEO of Ogilvy & Mather
Founder of Ogilvy & Mather, the renowned ad agency went in communication with a new recruit in the company. She was eight month pregnant.
Communication happened each day till she delivered a child. This created a bond between her and the company which was the main reason for
her stay with the company for decades, she is CEO of Ogilvy & Mather
The Leader as a coach
• Set performance goals & standards• Effective coaching• Eliminate undesired work behavior• Take personal interest in life of your
subordinates
• Coaching is meant to change behavior or add a particular set of behavior
Improving as a coach
• Be an active listener• Complement learning with action &
reflection• Move from easy to hard task• Using tape delay• Script writing & role playing• Repairing relationships• Positive feedback