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Your Content Marketing How Do I Build this Thing? Professor Joe Hines Storyfinders digital media c: 714-872-0561

Content Marketing - Bridging the Brand to Customer Gap

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Page 1: Content Marketing - Bridging the Brand to Customer Gap

Your Content Marketing

How Do I Build this Thing?

Professor Joe HinesStoryfinders digital mediac: 714-872-0561

Page 2: Content Marketing - Bridging the Brand to Customer Gap

Content Marketing Bridges the Gap Between You and Your Prospect

Page 3: Content Marketing - Bridging the Brand to Customer Gap

Know Yourself.

You’re On this Side of the Bridge.

Page 4: Content Marketing - Bridging the Brand to Customer Gap

Know Your CustomerYour Customer Is On this Side of the Bridge.

Page 5: Content Marketing - Bridging the Brand to Customer Gap

What It Looks Like On Their Side.

Sparks a “Need”

Shopping Behavior.Exploring Options

Narrowing Process

Post PurchaseProcess

Advocacy

Needs and Need States Customer Journey

Page 6: Content Marketing - Bridging the Brand to Customer Gap

You’re the Sherpa.Lead Your Customer Up “Mount Decision”#1 Goal: Don’t lose any along the way!

Page 7: Content Marketing - Bridging the Brand to Customer Gap

• Video• Infographic• PR

• White Papers• How-To Blogs• Landing Pages• Social

• Comparison Tables• Webinars• Demos

• Case Studies• Reviews’

• Email • Blogs• Social

CCustomer Ascension Model

Page 8: Content Marketing - Bridging the Brand to Customer Gap

How Do You Get on Her Radar?• Evaluate first – is there a ‘match’? • Know what she cares about and start there.• Have a plan.• Don’t rush things. • Be consistent.• Be true to your brand, and be sure your brand is true to you.• 3 branding pillars.• Keep it lively!

VarietyBe interestingBe real

• Know where she ‘hangs out’. Be where she is.

Page 9: Content Marketing - Bridging the Brand to Customer Gap

Know Where She Hangs Out.

Page 10: Content Marketing - Bridging the Brand to Customer Gap

Know Where She Hangs OutSocial Media Channel% of channel users in the demographic

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Is this Your Scene?Social Media Platform Who Should Be Here?

Everyone

Everyone

Lifestyle, food, fashion, personalities and luxury brands

B2B businesses

Brands with video content and ads