Creating a Cloud 1st Standard
Ian Massingham, Technical Evangelist, AWS@IanMmmm
Good morning Seattle.
My name is < >, and I < > at AWS. We focus on how customers are integrating cloud into their business and how they put cloud services to use.
What if you could devote 30% more of your resources to your customers?
Id like everyone to think about this for a moment.
Different applicability depending on role, but is often the key driver in what propels companies to broaden their adoption of cloud services.
Id like everyone to keep this in mind as we move through this mornings discussion. As it becomes clear how youll be able to realize this benefit, you need to think about how best allocate your resources back into your business.
IT Map - Traditional IT
E-mail, Productivity, Collaboration, HR, Finance, ERP
Desktop Support, Device Management, Telephony, IT SupportInformation Security, CISOEncryption, Key Management, Identity Management, Firewalls, IDS, DDoSBusiness ApplicationsCTO/VP ApplicationsDigital Products, Brand Websites, Mobile Applications, Point of Sale Systems, Commerce
Corporate ApplicationsCIO/VP Corp SystemsEnd User ComputingVP IT Support
Infrastructure, VP InfrastructureServers, Storage, Networking, Databases, Data Warehousing, Data Centers
Jeff Bezos, Amazons founder and CEO, often talks about how in business its useful to think about the constants. Everyone talks a lot about the things that do change, like technology, but you dont often hear the business community talk about the things that don't change. When you hear Jeff talk about some of the customer obsession philosophies that have helped make amazon.com successful, hell talk about how its impossible to imagine a future where our customers will want to pay more for their items. Or, that its impossible to imagine that customers will want their items delivered slower.
We think about this the same way at AWS. What are the chances that your customers come to you and ask that you spend more time building your infrastructure rather than what they pay you for? Or your CEO asking you to deliver features more slowly in favor of spending more time managing your data centers. Its impossible to imagine a future where youre having these kinds of conversations.
IT Map - Traditional IT with AWSInformation Security, CISOCorporate ApplicationsCIO/VP Corp SystemsEnd User ComputingVP IT Support
Infrastructure, VP InfrastructureBusiness ApplicationsCTO/VP ApplicationsAWS Elastic Beanstalk, AWS Lambda, Amazon SQS, Amazon SNS, Amazon Mobile Analytics, Amazon CloudFrontAmazon WorkMail, Amazon WorkDocs, AWS Marketplace, AWS Directory Service, SaaSAmazon WorkSpaces, Amazon AppStream, AWS Marketplace, AWS Mobile Services, SaaSAWS Identity and Access Management (IAM), AWS CloudHSM, AWS Key Management Service (AWS KMS), Security Groups, AWS MarketplaceAmazon EC2, Amazon S3, Amazon RDS, Amazon VPC, Amazon Direct Connect, Directory Service, IAM, AWS Service Catalog
What I hope this picture illustrates is that AWS can help make your entire IT organization more effective. It means that you can start taking advantage of what cloud has to offer anywhere. It should be driven by the needs of your business at the time. Chances are that once you start to realize the benefits of cloud in one part of IT, youll be able to leverage that experience to more efficiently use it in other parts over time.
Weve seen this happen across a wide variety of customers, many of whom have long standing legacy and mature IT organizations.
Every imaginable business segment is using AWS in a meaningful way.
Media: Dow Jones & News Corp - became cloud first and is migrating more than 50 data centers to the cloud.Health Care: J&J - using WorkSpaces to enable tens of thousands of contractors to work in their environment without having to manage all the devicesTravel: Qantas is using AWS to dynamically compute flight routing and enhance their customer loyalty programs.Science: The weather company is processing billions of weather events every day and supplying this data to millions of consumers around the world.FinServ: SunCorp in Australia is using us in a big way to move all of their IT to the cloud.
IT Map - A Cloud-First TomorrowInformation Security, CISO
Business ApplicationsCTO/VP Applications
+30% added to your businessCorporate ApplicationsCIO/VP Corp Systems
End User ComputingVP IT Support
AWS Elastic Beanstalk, AWS Lambda, Amazon SQS, Amazon SNS, Amazon Mobile Analytics, Amazon CloudFrontAmazon WorkMail, Amazon WorkDocs, AWS Marketplace, AWS Directory Service, SaaSAmazon WorkSpaces, Amazon AppStream, AWS Marketplace, AWS Mobile Services, SaaSAmazon EC2, Amazon S3, Amazon RDS, Amazon VPC, Amazon Direct Connect, Directory Service, IAM, AWS Service CatalogAWS Identity and Access Management (IAM), AWS CloudHSM, AWS Key Management Service (AWS KMS), Security Groups, AWS Marketplace
This will be slightly different for every organization, but this is the trend were seeing in the organizations that are doing this well.
End user computing and corporate application need to rely less and less on infrastructure as the solutions powering the business are run in the cloud. This is allowing organizations to focus on optimizing the business processes that these functions serve and less on the infrastructure that supports it.
DevOps, or some other aptly named cloud center of excellence, emerges as a more cost effective and agile way to provide best practices, automation, and governance across all of IT.
CLICK..This transition frees up precious resources to work on what matters to your customers - the applications that drive your business.
Id once again encourage everyone to ask themselves - what would you do if you had more resources to devote to your business? What would this mean for your customers?
Its a Journey
Getting there is a journey.
This is not something thats going to happen overnight. Its an iterative process that involves thinking about IT a bit differently, but one that will become easier as you make progress.
The destination - which is to divert more resources to your customers - will start to happen almost right away and pick up speed as you gain experience.
Weve seen this journey take place many times now.
Through these experiences weve observed a common set of practices that each organization employs along their way. These best practices illustrate the handful of areas companies invest their energy in that allows them to get the most out of the cloud, which, in turn, allows them to devote more resources to their business.
Each journey is unique, but heres what we see along the way
They provide executive sponsorship - projects are more likely to succeed when the boss supports them
They provide opportunities for their staff to learn. Computer science fundamentals have not changed, but the way you deploy them has. Everyone who wants to learn can transfer their skills to the cloud and continue to be successful.
The cost of experimentation in the cloud pales in comparison to on-premises environments. Youll be able to learn and get things done more quickly, and youll be more successful when you view your new initiatives as an experiment that will provide valuable insight into how the organization will progress.
This is where I see a lot of customers getting stuck. Youll get to this point and youll begin to realize some of the benefits that cloud brings. To take it to the next level requires the organization to make an investment in itself.
Making it RealCloud Center ofExcellence
Engage PartnersEach journey is unique, but heres what we see along the way
CLICK. Making it real is something that organization has to do while continuing to invest in each practice.
The ecosystem of system integrators, digital consultancies and IT vendors that are delivering cloud based solutions has evolved quite a bit in the last several years. Whether youd like to work directly with a partner or indirectly through the AWS marketplace, there will be plenty of opportunities to accelerate your initiatives on the AWS platform.
They create a cloud center of excellence. We see a lot of customers creating DevOps organizations, but what you call this and where it sits in the organization is less important than its mission and the support it receives.
Most large organizations have existing IT investments that havent yet fulfilled their useful life. Setting up a hybrid architecture allows customers to take advantage of their existing assets while still benefiting from what the cloud has to offer.
Finally, when an organizations fully realizes the benefits that cloud platforms bring, they end up instituting a cloud first standard. This reverses the burden of proof from why cloud to why not cloud.
Lets talk a bit about each of these.
HybridAdoptionCloud Center ofExcellenceCloud-First Standard
Making it Real
Engage PartnersEach journey is unique, but heres what we see along the way
First, lets talk about exec sponsorship
Provide Executive Support
Path of least resistanceDont bet the farmDeal with internal politicsCan start anywhere
Projects in big companies are far more likely to succeed when the boss supports them. You