High Performance Teams

By satya_swapna@yahoo.com

3Es

HR role in creating

Show High Performance

Teams that are

HR can ensure the same with 3Es

E

HR should

+ +

Enable Encourage

Engage

E E

E – Enable through Training From Here To Here

HR ShouldClearly understand the desired output that the team should produce

Identity the gaps from what the team possess from what is needed

Design and execute appropriate Training programs

Build measurement systems to understand the effectiveness of such training programs

Prerequisites :

Discuss with manager and supervisors on what additional technical training is required for the teams to produce error free products and services every time.Conduct a survey on team’s motivational levels.

Action:

Design and execute appropriate Training programs that not only builds on team’s competitiveness but also brings the team together. Conduct a feedback survey to measure the effectiveness of the training program.

*Small Sessions over Long period of time – For Cultural Absorption

HR should Identify the high performance individual.

Reward appropriately

Recognize in time

Build a system for the team to adopt models from high performers

E – Encourage with Rewards

Prerequisites :

Discuss with managers/supervisors on what is expected out of the team member to create a WOW feeling to the customer. > Check out on the budget available or can be made availablefor reward system.

Action:

Build a work measurement system to ensure high performers are recognized in time. Ensure the reward system leave little scope for favoritism. Create appealing Rewards. A survey on what is appreciated can be conducted. Record high performance instances, make them available for rest of the teams to adopt and replicate.

Motivate, Create Aspiration & Sell a dream inline with organization goals.

HR Should Build a highly assertive employee relations team

Conduct regular team building activities

Facilitate for individuals to connect regularly beyond work

Create fun environment at work

Help teams focus on positives

E – Engage PositivelyI like Fun

Won

Prerequisites :

Collect inputs to understand the general idea of fun directly from the employees themselves.Understand the stress factors. Action:

Team building activities designed and targeted at problem solving techniques that can be reflected back at work.Form multiple groups across teams, across verticals and encourage them to work on events/forums together.Leave space to destress - Flexibility with, at work.Reiterate positives – help them SEE, HEAR positives

Build relations beyond employee – Extend Connect to their families.

Thank you !!!

E – Enable E – Encourage E – Engage

Constantly!!!