Cross Cultural Dynamics

Presented By

Sudeep kohli

Pooja Raghav

Deepshikha

The Process of encountering and accepting the change includes 4 stages

Tourist Stage

Cultural shock

Humour Or Improvement

Mastery stage Or At Home Stage

Tourist Stage It is an initial stage in cultural shock cycle some expats enter this phase while they are still in planning mode

This stage of a cycle is met with heightened enthusiasm excitement, possible fear of unknown sense and of adventure and mission

BehaviourAcrossCulture

Culture Determinebehaviour

Cross cultural

Dynamics

CulturalDiversity

Culture Cluster

Four Generalization

DIFFERENCE IN CULTURE

There are various dimensions of cultural difference like work cultural in Japan

LUNCH:- They have their lunch at their desk and the lunch finished in very short duration smoking isAllowed even at the work place and in public place

Japanese employees tend to leave only after their bosses have left and usually work late in to the night

People Perception

In some countries people view themselves and other around them as by and large, honest and trustworthy. In other countries other are generally viewed in suspicion and are not considered trustworthy

E.g. Stealing other persons properties is unthinkeble

People differ from each other in their orientation to time .in some countries, people tend to be oriented towards the past, while in some countries, the focus is on the present. there are also some countries where people have a futuristic outlook. e.g.:-north American believe in preserving history and continuing with tradition. Where Japan & china are future oriented.

TIME DIMENSION

PUBLIC & PRIVATE SPACE

In few countries, people give a lot of importance to their private & public space. E.g.:- The top executives and heads of American organization are not easily accessible to the lower level employees to the public place. In countries like Japan, private space is not given much importance .

Cross Cultural Competencies

Cross-cultural competencies refers to the knowledge, skills, and affect/motivation that enable individuals to adapt effectively in cross-cultural environment.

US Army document

Reference

Cross-cultural motivation:

You are curious about new surroundings and cultures and actively seek out learning opportunities.You demonstrate cross-cultural motivation when you:• welcome the opportunity to learn more about the geography and culture of your work term city, region and country• take initiative to explore your environment• actively network with people from different cultures• take interest in current events in your work term country• engage with people in your employer organization and community

Cross-cultural knowledge:

You have a good understanding of different cultures and apply this knowledge in your daily life.You demonstrate cross-cultural knowledge when you:• recognize and respect cultural diversity• learn appropriate, effective ways to communicate with people from different cultural backgrounds• know how to be diplomatic and sensitive to the dynamics of a cross-cultural workplace• understand how to communicate with people who speak or write a different language• know how to be adept in a new environment• understand ways to cope with constant change

Strategic thinking

In the context of your cross-cultural encounter, you engage in cultural interactions with the intent toenhance your personal development and contribute to your workplace.You demonstrate strategic thinking when you:• are conscious of your assumptions relating to cultural issues and question them at all times• think about how you can take initiative to learn from co-workers from different culturalbackgrounds• plan how to pursue networking opportunities with people from different cultural backgrounds

Cross-cultural behaviour

You demonstrate flexibility in your interactions and are able to recognize and adapt to cultural nuances inthe workplace and beyond.You demonstrate cross-cultural behaviour when you:• display a positive attitude towards change and new environments• adapt to different cross-cultural communication norms• change your verbal and nonverbal behaviours according to different situations