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Ghent I Rotterdam I London I Timisoara I New York www.insites-consultingFrom clickbait to kick-bait Marketing lessons in the kickstarting era CROWDFUNDING,

Crowdfunding: Financial instrument or marketing tool?

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Crowdfunding: Financial instrument or marketing tool? by Hakim Zemni, Managing Director InSites Consulting Belgium, presented at STIMA on Thursday September 25, 2014.

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Page 1: Crowdfunding: Financial instrument or marketing tool?

Ghent I Rotterdam I London I Timisoara I New York

www.insites-consulting.comFrom clickbait

to kick-baitMarketing lessons in the kickstarting era

CROWDFUNDING,

Page 2: Crowdfunding: Financial instrument or marketing tool?

Thanks for having me! Managing Director @InSites Consulting

I have a passion for media, politics, music &

movies. I am happily married, a proud dad

of 2, and a mediocre soccerplayer I am

often described as ‘an opinion on 2 legs’

I love my job because I’m fascinated by the

question “why do people do what they do?”

[email protected]

@hakimzemni

be.linkedin.com/in/hakimzemni

Page 3: Crowdfunding: Financial instrument or marketing tool?

Is it a success?

CROWDFUNDING:

Page 4: Crowdfunding: Financial instrument or marketing tool?

Kickstarter success

@HakimZemni

+$1,000,000,000

Since March 2014: 1 billion dollar threshold breached on Kickstarter

(source: Fortune.com)

Page 5: Crowdfunding: Financial instrument or marketing tool?

Crowdfunding success

@HakimZemni

+$5,000,000,000

2013: +5 billion dollars in worldwide crowdfunding

(source: Businesslaw.co.uk)

Page 6: Crowdfunding: Financial instrument or marketing tool?

Crowdfunding success

@HakimZemni

90-96bExpected in the year 2025 (World Bank Study)

Page 7: Crowdfunding: Financial instrument or marketing tool?

Crowdfunding in the world

@HakimZemni

(source: businesslaw.com)

59% 35%6%

Rest of the world

Page 8: Crowdfunding: Financial instrument or marketing tool?

Reward Donation

Equity Lending

4 types

I pay, I get something. I pay, that’s it.

I pay, you share. I pay, you repay.

@HakimZemni

Crowdfunding platforms have totally

different promises in Europe & The States.

Page 9: Crowdfunding: Financial instrument or marketing tool?

Why is it a success

CROWDFUNDING:

6 reasons why consumers love to

crowdfund.

for consumers

Page 10: Crowdfunding: Financial instrument or marketing tool?

It’s not new.

#1

@HakimZemni

Page 11: Crowdfunding: Financial instrument or marketing tool?

Crowdfunding is not new

@HakimZemni

Nelson’s column was partly funded by

public subscription

1843

Page 12: Crowdfunding: Financial instrument or marketing tool?

It’s a game.

#2

@HakimZemni

Page 13: Crowdfunding: Financial instrument or marketing tool?

Gamification works!

@HakimZemni

People are ‘suckers’ for goals and want to ‘level up’

Page 14: Crowdfunding: Financial instrument or marketing tool?

Gamification works!

@HakimZemni

‘Potato salad’. That was the pitch.

Page 15: Crowdfunding: Financial instrument or marketing tool?

Gamification works!

@HakimZemni

‘Potato salad’. That was the pitch.

People loved it.

Page 16: Crowdfunding: Financial instrument or marketing tool?

Start-ups are cooler

than rockbands.

#3

@HakimZemni

Page 17: Crowdfunding: Financial instrument or marketing tool?

Does the economic crisis have an impact on the way you live?

The impact of the crisis

@HakimZemni

Page 18: Crowdfunding: Financial instrument or marketing tool?

2 out of 3 Gen Y’ers experience the impact of the crisis.

The impact of the crisis

41% still lives at home.

@HakimZemni

Page 19: Crowdfunding: Financial instrument or marketing tool?

@HakimZemni

The impact of the crisis

Page 20: Crowdfunding: Financial instrument or marketing tool?

@HakimZemni

I want IN!

WHY?

Considers becoming

self-employed.

47%

n= 244

Page 21: Crowdfunding: Financial instrument or marketing tool?

It’s the start-up

era, stupid.

@HakimZemni

Page 22: Crowdfunding: Financial instrument or marketing tool?

The Unicorn Club-dream

U.S.-based software companies started since

2003 and valued at over $1 billion. (techcrunch)

@HakimZemni

Page 23: Crowdfunding: Financial instrument or marketing tool?

The start-up dream

@HakimZemni

People dream of becoming one of

these aspirational start-ups.

Page 24: Crowdfunding: Financial instrument or marketing tool?

New is the new old

@HakimZemni

89%Don’t care about

how old a brand is

Page 25: Crowdfunding: Financial instrument or marketing tool?

Start ups are the new rock ‘n roll

@HakimZemni

Most young students lack an online

bank account, or credit card of their

own. Few have experience using email

lists, Web analytics or CRM tools.

But a lot of them want a startup.

Page 26: Crowdfunding: Financial instrument or marketing tool?

Co-everything.

#4

@HakimZemni

Page 27: Crowdfunding: Financial instrument or marketing tool?

From co-creation to co-everything

Today’s consumers want to be

involved in all stages of the innovation

process.

Page 28: Crowdfunding: Financial instrument or marketing tool?

Collaboration

88% of

GenY’ers

would like to

help brands

@HakimZemni

Page 29: Crowdfunding: Financial instrument or marketing tool?

Collaboration

35% already

did it

@HakimZemni

Page 30: Crowdfunding: Financial instrument or marketing tool?

Collaboration

@HakimZemni

Jibo is now in pre-sale.

And you will get to co-create the

‘skills’ you’d like it to be able to

perform.

Page 31: Crowdfunding: Financial instrument or marketing tool?

It creates jobs.

#5

@HakimZemni

Page 32: Crowdfunding: Financial instrument or marketing tool?

@

Jobs!

Every $37,702 (€29250)

invested in startups one

new job is created.

Source: Economic Value of Crowdfunding (2014).

Page 33: Crowdfunding: Financial instrument or marketing tool?

Creating jobs = a good promise

@HakimZemni

Adding ‘domestic manufacturing’ in

your pitch buys a sympathy vote.

Page 34: Crowdfunding: Financial instrument or marketing tool?

It makes you

feel good.

#6

@HakimZemni

Page 35: Crowdfunding: Financial instrument or marketing tool?

Feeling bad.

@HakimZemni

These guys made us feel extremely

bad.

Page 36: Crowdfunding: Financial instrument or marketing tool?

Feeling good.

@HakimZemni

+$100 million

Thanks to the ice bucket

challenge our newsfeeds and

summer looked a little less

depressing this year.

Page 37: Crowdfunding: Financial instrument or marketing tool?

Why is it a success

CROWDFUNDING:

4 reasons why not only startups love to

crowdfund.

for brands

Page 38: Crowdfunding: Financial instrument or marketing tool?

It’s not just for startups!

@HakimZemni

Chapel Down, “the market leader in English wines”, has announced an

equity crowdfunding initiative to raise £1 million

Page 39: Crowdfunding: Financial instrument or marketing tool?

They get money.

#1

@HakimZemni

Page 40: Crowdfunding: Financial instrument or marketing tool?

They create awareness.

#2

@HakimZemni

Page 41: Crowdfunding: Financial instrument or marketing tool?

Shark Tank!

@HakimZemni

Shark-tanking: putting your concept forward to a potential target group

and see whether they like it or destroy it.

Page 42: Crowdfunding: Financial instrument or marketing tool?

Shark Tank!

@HakimZemni

Reflecta Glow bikes, by the well-established Villy Custom, were first

put forward on a CFP before going to market.

Page 43: Crowdfunding: Financial instrument or marketing tool?

R&D Crowdfunding

and feedback.

#3

@HakimZemni

Page 44: Crowdfunding: Financial instrument or marketing tool?

It builds

a community.

#4

@HakimZemni

Page 45: Crowdfunding: Financial instrument or marketing tool?

How is it a success?

CROWDFUNDING:

Page 46: Crowdfunding: Financial instrument or marketing tool?

The crowdfunding reality

Only 44% reaches it’s goal

Source: Kickstarter

@HakimZemni

How to create kickbait?

Page 47: Crowdfunding: Financial instrument or marketing tool?

Creating kick-bait

@HakimZemni

Step 1:

Create the ‘perfect’ pitch

Page 48: Crowdfunding: Financial instrument or marketing tool?

Creating kick-bait

@HakimZemni

Target:

$10,000

Page 49: Crowdfunding: Financial instrument or marketing tool?

Creating kick-bait

@HakimZemni

Page 50: Crowdfunding: Financial instrument or marketing tool?

Creating kick-bait

@HakimZemni

A catchy name. Bunch o Balloons

Page 51: Crowdfunding: Financial instrument or marketing tool?

Creating kick-bait

@HakimZemni

A catchy name.

A nice visual/logo.

Page 52: Crowdfunding: Financial instrument or marketing tool?

Creating kick-bait

@HakimZemni

A catchy name.

A recognizable consumer insight.

A nice visual/logo.

My kids and I love water balloons. While I sat there for hours fillingand tying, I tried to think of waysto make it faster and easier.

Page 53: Crowdfunding: Financial instrument or marketing tool?

Creating kick-bait

@HakimZemni

A catchy name.

A recognizable consumer insight.

A clear product description.

A nice visual/logo.

Page 54: Crowdfunding: Financial instrument or marketing tool?

Creating kick-bait

@HakimZemni

A catchy name.

A recognizable consumer insight.

A clear product description.

A unique product benefit.

A nice visual/logo.

They tie themselves?

Yep. Prettycool, huh?

Page 55: Crowdfunding: Financial instrument or marketing tool?

Creating kick-bait

@HakimZemni

A catchy name.

A recognizable consumer insight.

A clear product description.

A unique product benefit.

A real reason to believe.

A nice visual/logo.

A direct comparison with

competitive products.

Page 56: Crowdfunding: Financial instrument or marketing tool?

(source: gogetfunding)

Important! Some things are more kickbait than others

@HakimZemni

More crowdfunding

Less crowdfunding

Page 57: Crowdfunding: Financial instrument or marketing tool?

Creating kick-bait

@HakimZemni

Step 2:

A day-to-day marketing plan

Page 58: Crowdfunding: Financial instrument or marketing tool?

Presocial.

Social.

Evergreen.

Time.

Impact.

Time.

Impact.

Time.

Impact.

The crowdfunding marketing plan

@HakimZemni

In pre-social media times, marketeers used to think in campaign peaks.

In social media times, marketeers keep the momentum going in between campaign

peaks.

In the evergreen crowdfunding era, marketeers work towards a higher peak.

Page 59: Crowdfunding: Financial instrument or marketing tool?

Evergreen.

Time.

Impact.

The crowdfunding marketing plan

Campaigns with day-to-

day marketing plans raise

180% more.

Campaigns with teams

raise 38% more.

@HakimZemni

Page 60: Crowdfunding: Financial instrument or marketing tool?

Evergreen.

Time.

Impact.

Idea.

Pitch on platform.

Constant updates.Involve friends&family.

Community is born.Congratulations you now

have a brand.

Community starts sharing.

Gamification kicks in.

Goal is reached.

Celebrate. Thank.

Keep updating.

Prepare Go to

market.

The (perfect) crowdfunding marketing plan

20 to 40 days.

Keep funding.

@HakimZemni

Page 61: Crowdfunding: Financial instrument or marketing tool?

The crowdfunding marketing plan

The 40% tipping point.

With 40% of the funding target

raised, people are more likely to

start donating.

@HakimZemni

Page 62: Crowdfunding: Financial instrument or marketing tool?

Take-aways?

CROWDFUNDING:

Page 63: Crowdfunding: Financial instrument or marketing tool?

#3 take-aways

It’s fun and it makes us

feel good.

Big insight, big

funding, big branding.

You’re not asking for money,

you’re building a community.

@HakimZemni

Page 64: Crowdfunding: Financial instrument or marketing tool?

Thanks for having me! Managing Director @InSites Consulting

Questions, feedback, remarks?

[email protected]

@hakimzemni

be.linkedin.com/in/hakimzemni