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How Crowdsourcing & Social Production Enable Fundamental, Large Scale, Re-Imaging of Business.

Crowdsourcing - Beyond Experimentation

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More than a decade of experiments is now giving way to widespread, crowd-fueled disruption in nearly every industry and business function.

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Page 1: Crowdsourcing - Beyond Experimentation

How Crowdsourcing &Social Production Enable Fundamental, Large Scale, Re-Imaging of Business.

Page 2: Crowdsourcing - Beyond Experimentation

We have seen Crowdsourcing in action already

2003

2001

2001

20001991

2000

2004

1995

1999

2005

1996

Page 3: Crowdsourcing - Beyond Experimentation

Source: Mary Meeker presentation at All things D.

[Labor, Influence]

The end of all other encyclopedia business models

Page 4: Crowdsourcing - Beyond Experimentation

Less than a decade to transform the economics of audio/video

Date Source: Skype Journal.

[Assets, Influence]

1/1/0

3

1/1/0

4

1/1/0

5

1/1/0

6

1/1/0

7

1/1/0

8

1/1/0

9

1/1/1

0

1/1/1

1

1/1/1

20

5,000,000

10,000,000

15,000,000

20,000,000

25,000,000

30,000,000

35,000,000

Simultaneous Skype Users [a way of looking at the capacity of the network]

Num

ber o

f Use

rs

Page 5: Crowdsourcing - Beyond Experimentation

Innovation: “Not invented here” vs “Proudly found elsewhere”

[Labor, Assets, Influence]

1999 2012

Page 6: Crowdsourcing - Beyond Experimentation

Labo

r

Cap

ital

Ass

ets

Influ

ence

Dat

a

1. How do we access key resources?

Page 7: Crowdsourcing - Beyond Experimentation

Sharing, Commenting, Reviewing

Open Innovation, Co-Creation, Micro Tasks

Crowd Funding, Crowd Lending

Collaborative Consumption

Labo

r

Cap

ital

Ass

ets

Influ

ence

Dat

a

“Big Data”

People as brokers of key resources at Internet scale

Page 8: Crowdsourcing - Beyond Experimentation

Ronald Coase“Given that production could be carried on without any organization that is, firms at all, why and under what conditions should we expect firms to emerge?”About 75 years ago Shaun Abrahamson and millions of others like this

Why do we organize firms a certain way?

Page 9: Crowdsourcing - Beyond Experimentation

2. Who is doing the work?

Value Created

Income/Expenses

Empl

oyee

sPa

rtner

s

Sales Marketing Operations ProductionR + D

Page 10: Crowdsourcing - Beyond Experimentation

2. Who is doing the work?

Value Created

Income/Expenses

Empl

oyee

sPa

rtner

s

Sales Marketing Operations ProductionR + D

New

Partn

ers

Page 11: Crowdsourcing - Beyond Experimentation

“Re-Imagination of Nearly Everything – Powered by New Devices, Connectivity + UI + Beauty”

“Magnitude of upcoming change will be stunning”

– Mary Meeker, partner KPCB

About 50% of this Re-Imagination enabled by crowds

Source: Mary Meeker presentation at All things D.

Page 12: Crowdsourcing - Beyond Experimentation

2003

2001

2001

20001991

2000

2004

1999

2005

1996

1995

And this is just the start

Page 13: Crowdsourcing - Beyond Experimentation

Travel: This apartment versus a Hotel room? [Assets,Influence]

Page 14: Crowdsourcing - Beyond Experimentation

Funding: 66,694 people vs Venture Capital [Capital, Influence]

Page 15: Crowdsourcing - Beyond Experimentation

Identifying local infrastructure needs Now also an important part of campaign finance

Page 16: Crowdsourcing - Beyond Experimentation

Identifying local infrastructure needs And popular in Brasil, too

Page 17: Crowdsourcing - Beyond Experimentation

Identifying local infrastructure needs Distributed research and analysis

Page 18: Crowdsourcing - Beyond Experimentation

Healthcare: Positive Reviews vs Total Stranger [Influence]

Page 19: Crowdsourcing - Beyond Experimentation

New Products: New designs and validation vs internal design teams

Page 20: Crowdsourcing - Beyond Experimentation

Biz Dev: Large open calls vs behind the scenes [Labor, Influence]

Page 21: Crowdsourcing - Beyond Experimentation

Design: Multiple designers versus 1 agency [Labor, Influence]

Page 22: Crowdsourcing - Beyond Experimentation

Large open calls for public challenges, too

Page 23: Crowdsourcing - Beyond Experimentation

And leading the way in construction from Brasil

Page 24: Crowdsourcing - Beyond Experimentation

Sharing resources versus owning resources [Assets, Data]

Page 25: Crowdsourcing - Beyond Experimentation

Education: anything anyone, anywhere vs a campus [Labor, Influence]

Page 26: Crowdsourcing - Beyond Experimentation

Apparel: best of the crowd + best of traditional models [Labor, Influence]

Page 27: Crowdsourcing - Beyond Experimentation

Emergency Response: faster better data for first responders[Labor, Data, Influence]

Page 28: Crowdsourcing - Beyond Experimentation

From Kenya to Japan [Labor, Influence]

Page 29: Crowdsourcing - Beyond Experimentation

Traffic: our big data vs very expensive data [Data]

Page 30: Crowdsourcing - Beyond Experimentation

Mobile Service: Better support, R&D and sales versus [Labor, Influence]

Page 31: Crowdsourcing - Beyond Experimentation

If you work with crowds to change access to critical resources (Labor, Influence, Capital, Assets + Data), you get massive impacts

+ across business functions (we just saw R&D, Operations, Marketing, Sales, Customer Support)

+ across almost all industries (we just saw Finance, Consumer Staples, Consumer Discretionary, Information Technology, Healthcare, Telecommunications, Industrials)

Fundamental restructuring enabled by crowds

Page 32: Crowdsourcing - Beyond Experimentation

Sharing, Commenting, Reviewing

Open Innovation, Co-Creation, Micro Tasks

Crowd Funding, Crowd Lending

Collaborative Consumption

Labo

r

Cap

ital

Ass

ets

Influ

ence

Dat

a

“Big Data”

New ways to access critical resources more efficiently

Page 33: Crowdsourcing - Beyond Experimentation

Ronald Coase“Given that production could be carried on without any organization that is, firms at all, why and under what conditions should we expect firms to emerge?”About 75 years ago Shaun Abrahamson and millions of others like this

Why do we organize firms a certain way?

Page 34: Crowdsourcing - Beyond Experimentation

2. Who is doing the work?

Value Created

Income/Expenses

Empl

oyee

sPa

rtner

s

Sales Marketing Operations ProductionR + D

New

Partn

ers

Page 35: Crowdsourcing - Beyond Experimentation

Crowdsourcingfundamental, large scale rethinking of business.July 4 2012

Shaun Abrahamson@[email protected]