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Developing Engagement Strategies Margaret Gardner

Developing community engagement strategies

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Developing Engagement Strategies

Margaret Gardner

‘Engagement

strategies are

vital’

WHY?

Speak out

Campaign

Donate

Listen to me

Do this

Give

volunte

er

Buy

Support

us

Environment

International Development

Medical ResearchYoung people

Animals

HealthAging

Environment

International Development

Medical Research

Young people

Animals

HealthAging

Listen to me

Donate

Campaign

Do thisGive

volunteer

Speak out

Buy

Support us

RIP

Churn and Burn

Fundraising

Engagement Spiral

Energy Access

An emerging, dynamic strategy for policy and

fundraising influence

UN Business

EC

Major Donor Fundraising

Learning from others and adapting

Individual Fundraising

Building from experience and donor understanding

Thank you

What did Practical Action do well?

What could we have done better?

What can you learn for your organisation?

Learning from others and Adapting

Engagement strategies – Some Pointers Understand needs/concerns/interest/motivation of

your stakeholders Clear objectives Emotional trigger points Conversation not broadcast Banish dissonance Be aware of ROI Trial and error – learn don’t adhere strictly to a

strategy that can be improved or is failing Competition Differentiation Touch points plus

LISTEN

How?

How would you build an engagement strategy?

What would it look like? What are the steps you would take

and the things you would consider?