EA Roadmap To Success

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Roadmap to Success withEnterprise Architecture

K V Ramesh

My experiences from both sides of the table

(1981-96 as IT Professional; Then as Business Manager)For presentation at:

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The Purpose

• Corporations worldwide need Speed

& Agility to stay on top of

competition

• This requires implementation-

independent understanding of the

inner workings of the enterprise

• The Enterprise Architecture is

expected to be a living (adaptive) &

guiding (improvement) model

reflecting the enterprise-workings

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The Case for Action

Block-Mode 1G GUI Browser PDA 1G Mobile

Blue Tooth Smart Phone RFID/IPv6 Personal Console

Technology

Mass Market Acceptance has been faster than Business Acceptance

creating (extending) the gap in expectations on the level

of service

MADness

Increasing need for

Consolidation & Value Focus through

Mergers/Acquisitions/Divestitures

Globalization

Integration of Culture/ Language/

Diversity/ Mobility on a Common

Business & Technology Platform

Extended Enterprise

Seamless Integration/Access

across enterprises with security

and authorization

Speed & Agility to enable

Volume & Variety (growth

drivers)

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The Enterprise Processes• Governance Processes

– Financial & Non-financial disclosures…

StrategicProcesses(Vision)

ManagementProcesses

(resources)

EnablingProcesses

(Platforms)

CoreProcesses

(Operations)

GovernanceProcesses(Values)

ArchitectureProcesses(Linkages)

• Strategic Processes

– Partnerships, Capital Structure,

– M & A…

• Management Processes

– Finance, Human Resource, Budgeting…

• Enabling Processes

– IT, Facilities, Security…

• Core Processes

– R&D, Supply Chain, Marketing…

• Architecture Processes

– Modeling, Repository Management…

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Zooming the Core Processes (e.g.,)


ManagementProcesses

(resources)

EnablingProcesses

(Platforms)

CoreProcesses

(Operations)



The Governance & Strategic processesdefine Corporate Responsibilities & Direction

The Management & Enabling processesprovide Resources & Platform

OfferingManagement

OfferingDelivery

BusinessAnalytics

CustomersChannelsSuppliers

Management

OfferingManagement

OfferingDelivery

BusinessAnalytics


Management

Shared across SBUs


Management

SBUs

BusinessAnalyticsBusiness Analytics

•Feedback Collection•Quality of Service•Profitability•Cost of Service•Management Audits•…

OfferingDelivery

Offering Delivery•Infrastructure•Supply Chain•Delivery Modality•Cycle Time•Support•…

Offering Management•Product/Service•Related Offerings•Globality•Packaging•Performance•…

OfferingManagement

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ProgramDelivery

ProgramAnalytics

ProgramDelivery

ProgramAnalytics

ProgramManagement

ProgramDelivery

ProgramAnalytics

The Core Processes in Government

Citizenchannelssuppliers

Management

Program/Service Management•Scope•Related Programs•Volume (coverage)•Constraints (eligibility)•Measures (impact)•… Program Delivery

•Infrastructure•Supply Chain•Delivery Modality•Cycle Time•Support•…

Program Analytics•Feedback Collection•Quality of Service•Effectiveness•Cost of Service•Management Audits•…

The Governance & Strategic processesdefine regulation/legislation & policy

The Management & Enabling processesprovide resources & platform

Agencies

Shared across Agencies


ManagementProcesses

(resources)

EnablingProcesses

(Platforms)

CoreProcesses

(Operations)




ManagementProcesses

(resources)

EnablingProcesses

(Platforms)

CoreProcesses

(Operations)



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Technical Enterprise Service Bus (with Security, UDDI…)

Conceptual Enterprise Service Bus(with published end-user services – Orchestrated & Choreographed)

Users

Map

ping

Gat

eway

s fo

rE

xten

ded

En

terp

rise

Op

erat

ion

s

BPM WFM Authorization BAM

Desktop&

CollaborativeTools

Website&

Portal


StrategyProcesses(Vision)

ManagementProcesses

(Resources)

EnablingProcesses(Platform)

CoreProcesses

(Operations)

ArchitecturalProcesses(Linkages)

Business Architecture

Architecture – Value to the Business

Partners Resources AnalyticsDeliveryPlatformsOffering Data Architecture

SOA/EDA based Conceptual Enterprise Service Bus

ChangeManagement

CRM/BICOTS Legacy ERPLegacyCOTSApplication Architecture

Technical Enterprise Service Bus (with Security, UDDI…)Technical Enterprise Service Bus

Applications Software Layer

Presentation Software Layer

Platform Software Layer

Middleware Layer

Hardware Layer

Technical Architecture

Technical Enterprise Service Bus

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SOA and EDA – In this context

Real-Time EA enables:• User initiated activities

• Event initiated activities

• Service initiated activities

Asynchrony

SOA

EDA

TightlyCoupled

De-Coupled

Co

up

ling

AsynchronousSynchronous

EDA supports processing of events, messages, and triggers in real-time.

– Mostly asynchronous– Totally decoupled

SOA supports assembly of distributed applications from loosely coupled services.

– Modular loosely coupled services

– Mostly synchronous– One-to-one request/reply

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Separating the CESB & TESB

ERP

Legacy

CRM

WSDLWSDL

WSDL

SOAP/HTTP/ Reliable SOAP

OEMS, JMS, MQ, TIBCO

Web Services

B2B

.NETPortal

WSDL WSDL

WSDL

UD

DI

Mo

nito

ring

SOA/EDA based Conceptual Enterprise Service Bus

Websites &PortalsDesktop

Tools Analytics

AccessRights

Conceptual ESB

Technical ESB

Map

ping

Business Users

Technical & IT Users

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Orchestration & Choreography

Private Key Object’s Filters (Optional)

Action Buttons

Private Key Object’sFirst Normal Form Data

Data Graphics Audio/Video Desktop LinkWebsite Link

Orchestration Choreography

Action Buttons

LinkButton

DataKeysFromLeft &Right

Private Key(related in this context)

Object’sFirst Normal Form Data

Private Key Object’sFirst Normal Form Data

Private Key Object’s Filters (Optional)

Private Key Object’sFirst/Third Normal Form Data

Private Key Object’sThird Normal Form Data

Private Key(related in this context)

Object’sFirst/Third Normal

Form Data

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The Deliverables

LivingDocument

PrioritizedProjects

ConceptualESB

DataArchitecture

Technical ESB& Mapping

TechnicalArchitecture

ApplicationsArchitecture


ManagementProcesses

(resources)

EnablingProcesses(Platforms)

CoreProcesses

(Operations)



EnterpriseProcesses

ITB

usin

ess

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The Approach

TOGAF&

BPM/SOA/EDA

ArchitectureManagement

Office

Enterprise Architecture – BA/DA/AA/TA

Packages&

Platforms

Define Deliverables Linked Projects - Implementation

DevelopCapabilityMaturity

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The Governance

CommitteeOf the Board

CEOThe Sponsor

ArchitectureManagement

Officer

ArchitectsBA/DA/AA/TA

CxOs

• The steering committee should be set at

the Board level with the CEO on the AMO

side of the table during reviews on

progress• The CxOs should facilitate the Architecture

Development

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The Don’ts

1. It is NOT an IT project – Output will trigger IT projects

2. Steering Committee governance reporting to the CEO/CIO is NOT

likely to get the Enterprise buy-in

3. Conventional PMO concept is NOT likely to get the Board

Attention

4. AMO should NOT drive the implementation (hand over to

Enabling Process Managers) – Just facilitate compliance

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Elephant at the Board Room

EA – Elephant Accommodated!Emphatic Acceptance!Enterprise Adoption!

Thank YouContact me for further discussions on implementation atMobile : +91 98 4007 5086 E-Mail: [email protected]

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EA-SOA-EDA-BPM-BAM-ESB – What the hell is it?!