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ecommerce 101

eCommerce 101

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eCommerce 101 presented at the Ateneo de Naga University for the MarkProf - Ateneo Naga Roadshow.

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Page 1: eCommerce 101

ecommerce 101

Page 2: eCommerce 101
Page 3: eCommerce 101

eCommerce is the buying and selling

of products or services over electronic

systems such as the internet and other

computer networks

Page 4: eCommerce 101

In 2011 there are 33.6 million internet

users in the Philippines, 65% of which

are 15-19 years old. The average

Filipino internet user spends 21.5 hours

online per week.

Page 5: eCommerce 101

Would you buy

something online?

Page 6: eCommerce 101

In 2012, online shopping

reached PhP8 billion in

sales and over millions of

transactions.

http://www.abs-cbnnews.com/business/02/06/13/online-shopping-clicks-filipinos-p8-b-sales-2012

Page 7: eCommerce 101

2.34

13.26

19.63

15.87

10.92

8.45 7.93 6.63

4.55

9.1

1.43

02468

101214161820

What Filipinos buy online

SOURCE: 2012 ADMA Digital Marketing Yearbook, Global Web Index Wave 6

Page 9: eCommerce 101

And these numbers

continue to grow.

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Want to venture into

ecommerce?

Page 13: eCommerce 101

Identify your target market

and understand their

digital journey.

Page 14: eCommerce 101

Who are you

selling to and

what are they doing

online?

Page 15: eCommerce 101

Determine where your shoppers are

in their digital journey and use the

right tools and platforms to reach them.

Page 16: eCommerce 101

Security of product/service quality

Speed of transaction

Convenience and security

of payment method

Understand and resolve barriers

Page 17: eCommerce 101

Understand deeply the

digital shopper

Page 18: eCommerce 101

CASE STUDY: Yihaodian, China

Page 19: eCommerce 101

Connect. Engage. Be social.

Create content that sells.

Page 20: eCommerce 101

Activate

social media

and

publish

content at

the relevant

touch points.

Page 21: eCommerce 101

Never underestimate the power of a

good website.

Page 22: eCommerce 101

Secure a sound

back-end

operational

plan

Always set,

manage, meet,

and exceed

expectations.

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Keep in mind that it’s all about

making things easier.

CASE STUDY VIDEO

Page 24: eCommerce 101

What’s it in for you?

Entrepreneur

Advertising/ digital marketing side

Page 25: eCommerce 101

POINTS TO REMEMBER: The market is there for ecommerce. You just need to

understand the digital shopper and their digital

journey and use the right digital marketing tools

Go social

Never underestimate the power of a good website

Prepare a sound operational plan

It’s all about making the shopper’s life easier

Page 26: eCommerce 101

[email protected]

@saraelorama

saraelorama