Page 4Spotlight

Page 3Update

Page 2News Round-up

AN EMBASSY SERVICES NEWSLETTER Vol 7 JAN 2015

360 SERVICES. 365 DAYS

CEO’s MessageIn order to bolster client relations, we have made an effort across the management spectrum to personally meet our clients and keep channels of communication open at all times. Our company website launched recently will also keep us connected to you, our clients, on a more regular basis.

This quarter, our team had implemented several CSR initiatives. This included the Swachh Bharat Abhiyan campaign where we mobilized more than 200 people to participate, and a collection drive in collaboration with Cognizant Technology Solutions.

Another interesting initiative was the Bike to Work week at Embassy TechVillage in November. Enthused by the response received towards cycling within the park, we are now working towards making this initiative a permanent one.

I hope you enjoy this issue as much as we have in bringing it to you. We look forward to your feedback, to understand our strengths and recognize where we may have fallen short. Do keep writing in.

PRADEEP LALA,CEO Embassy Services

Whilst wishing you a happy and prosperous 2015, I also take this opportunity to present to you the 7th edition of the quarterly Embassy Services Newsletter – 365o.

These are exciting times for the company. There has been substantial activity over the last three months and the next three months promise to be as much, if not more eventful.

In October, we hosted Mr. Jonathan Gray, Global Head of Real Estate, Blackstone at our business parks. A brief about his visit is detailed in this newsletter.

EMBASSY SERVICESWEBSITE LAUNCHEDEmbassy Services now has a website of our own. The website is manned by a professional and dedicated team, with updates on a regular basis.

Now, all information pertaining to the company is available on the website. Do visit www.embassyservices.in and share your feedback.

NEWS ROUND-UP

The approach road to Embassy Heritage main gate needed urgent repair after last quarter’s sewage pipeline work.The Embassy Services team supported and closely worked with the association to liaison with local officials (BBMP / Traffic officials) to complete the asphalting work in a very short time.

EMBASSY SERVICESSUPPORTS REPAIR OF MAIN ROAD AT EMBASSY HERITAGE

EMBASSY ONE LAUNCHED AT EMBASSY HABITAT

Embassy One – the operational helpdesk of Embassy Services was rolled out for the users of Embassy Habitat. Through this portal, the registered users can log in online at (www.embassyone.in/residential) or call on our toll free number (1800-419-8989) and register their complaints. The timelines for resolution and escalation matrix are in-built, thus ensuring faster and more transparent resolution of issues.

CHRISTMAS DINNER ATEMBASSY TRANQUIL

Mr. Jitu Virwani, MD and Mr. Pradeep Lala, CEO of Embassy Services were special guests at the Christmas dinner hosted at Embassy Tranquil. The air was filled with Christmas cheer as the guests feasted on a sumptuous spread. Fun and games and foot-tapping music ensured that everyone had a gala time.

EMBASSY TECHZONE, PUNEGETS A STATE-OF-THE-ART AMBULANCE

In December, we enhanced the emergency services at Embassy TechZone by getting a new state-of-the-art 24X7 ambulance, thus lending park users the advantage of advanced medical assistance any time.

UPDATE

EMBASSY SERVICES PARTNERS WITHCOGNIZANT FORA DONATION DRIVE

EMBASSY TECHZONE,PUNE HOSTS CHILDREN FROM NAXALITE AFFECTEDAREAS

In November, we partnered with Cognizant to collect used household items from the employees at the Embassy Manyata Business Park. The tremendous response was heartwarming, with Cognizant employees pitching in to collect more than 500 pieces of toys, books and household goods.

The items collected will be donated to Once Again, an NGO that sells the used products collected to utilize the money for empowerment of the less privileged.

The Pune Police under their annual initiative towards society, takes the children of the naxalite-prone areas on a tour of Maharashtra to showcase the progress and development in the state. Under this program, 90 children aged 15 to 20 years visited Embassy TechZone, Pune.

The children were extremely excited to tour the park and visit a few office setups, giving them an insight into professional working environments.

CSR ACTIVITIES

Embassy Services organized Clean India Drive (Swachh Bharat Abhiyan), as part of our ongoing CSR initiatives. The initiative was implemented on 18th October in Bangalore. The cleaning took place over a 4 km stretch between Nagawara Flyover and Hebbal Flyover with 250+

SWACHH BHARAT ABHIYAN

VOLUNTARY CLEANINGACTIVITY AT GOVERNMENTSCHOOLSDuring the months of October-November, we mobilized our team, material and equipment to complete the deep cleaning of 4 Government schools. Entrance doors, corridors, staircases, lobbies, classrooms, rest rooms, doors and windows were thoroughly cleaned. This is a small effort on our part to ensure that we contribute to further the cause of education for the next generation.

participants from the Embassy Services and our outsourced teams in Bangalore.

The participants enthusiastically participated in the initiative that was aimed at creating an awareness to keep the city clean.

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SPOTLIGHT

BMTC Bus Service receives72% satisfaction score atEmbassy ManyataBusiness Park

Waste Water ManagementWorkshop with KSPCB

Embassy Services has had a fruitful tie up with BMTC through which it provides 75 buses for the users of Embassy Manyata Business Park. More than 3000 people use these buses every month. In October, we initiated a user satisfaction survey to gauge the strengths and understand the areas for improvement. We got an overwhelming response with more than 150 participants and average satisfaction score of 72%.

To create awareness and support industries on their waste water management KSPCB came forward and proposed us to organize a technical workshop on “Sewage Treatment Plant Operation & Maintenance”.

Embassy Services organized this workshop on 7th of Nov-2014 at Embassy Manyata Business Park. The workshop was a success with the participation of KSPCB senior officers, participants, delegates of other companies/Industries/developers and our in house ESPL and TCFM team.

Client ProfileVolkswagen Group IT Regional Competency Center (RCC) is an internal Volkswagen group entity which delivers IT services and applications to Volkswagen group companies across the globe. Group IT RCC provides a wide range of dependable, secure, high-performance applications and solutions for different technologies.

The RCC located on the 9th floor of the wing B, Congo Block was inaugurated on 19th November 2014. The

inauguration was a fun filled event wherein a motor stunt event was organized. VW vehicles, Polo and Vento demon-strated their power through breathtaking performances.

This crucial support centre will house more than a 100 employees. The facilities are designed to keep the young and energetic workforce employed, happy and engaged.

Jonathan Gray of Blackstonevisits Embassy Services managed propertiesA team led by Mr. Jonathan Gray, Global Head of Real Estate, Blackstone visited the business parks under our management during a whirlwind tour in October. We are glad to have hosted an important investor in the Embassy Group and to show the Blackstone team around our business parks in Bangalore and Pune. We are delighted with the positive feedback received from Blackstone on our quality standards.

Bike to Work Week at Embassy TechVillageEmbassy Services in association with Namma Cycle organized Bike to Work from 25th November to 5th December at Embassy TechVillage. As part of this initiative, to encourage a healthy living and spread eco-awareness, 50 cycles were deployed free of cost for the employees to commute within the park.

The response from the park users was truly overwhelming, with more than 2000 rides by employees being recorded in just a fortnight. The cycles not only made the commute between the main gate and the office areas easier, many employees took joy rides the park, reliving their fun days travelling down memory lane on two wheels.