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EMPLOYEE ENGAGEMENT SURVEY Company Field Study Report BSU, MBA, Management and Organizational Behavior Group participants: Andrei Marach, Svetlana Voidel, Arvid Vismont, Anna Rudakova

Employee Engagement Survey

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Page 1: Employee Engagement Survey

EMPLOYEE ENGAGEMENT SURVEY

Company Field Study Report

BSU, MBA, Management and Organizational Behavior Group participants: Andrei Marach, Svetlana Voidel, Arvid Vismont, Anna Rudakova

Page 2: Employee Engagement Survey

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Employee Engagement Wheel

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Employee Engagement

Employee Engagement

Internal components

Commitment

Job content

Business processes

Learning and development opportunities

External components

Compensation

Workplace conditions

Psychological climate

Direct management

Work and Company prestige

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Number of

respondents

%

Psycho-pedagogical group 38 50,00%

Line-management 12 15,79%

Administrative group 11 14,47%

National office 15 19,74%

Total 76 100,00%

Survey Sample

Page 5: Employee Engagement Survey

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Survey Sample

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Survey Sample

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Number of

respondents

Planned

Number of

respondents

Actual

Participation Rate

Psycho-pedagogical

group

38 7,00 18,42%

Line-management

12 11,00 91,67%

Administrative group

11 3,00 27,27%

National office

15 8,00 53,33%

Total

76 29,00

38,16%

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Answer Distribution

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Overall Summary

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0%

45%

65%

100%

%3 below average TSR*

Destructive Zone

Uncertaintly Zone

Opportunity Zone

Performance Zone

59%

Overall Result

Page 11: Employee Engagement Survey

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• In order to properly address the compensation issue the company

management should have a closer look at the benchmark of internal

compensation situation and the external salary market.

• In order to properly address the business process issue the company

management should conduct the investigation of the most problematic zones

in the major business processes. To do so it is recommended first to conduct

the following survey: a. to list all business processes, b. to ask employees to

rate every process by such factors as “process transparency”, “process

understandability”, “process logic”, “process sequence”, “process description

completeness and clarity”, “process links with other processes” and etc.

Based on the results gained after the survey action plan should be prepared

to improve the most urgent and most important issues.

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