Enhance, Scale and Accelerate Human Expertise with Augmented Intelligence

BETTER THINKING. BETTER DECISIONS. BETTER WORLD.

ENHANCE, SCALE AND ACCELERATE HUMAN

EXPERTISE WITH AUGMENTED INTELLIGENCE

March 2017

Neil MovoldFounder & CEO


“The real productivity benefits of AI will not be simply a factor of automating existing processes.

The arrival of AI will engender entirely new, unknown possibilities for humans and what they can achieve.

It is this new configuration of humans working alongside intelligent machines that will be the source of sustained competitive advantage.”

“We need to invest in [AI] technology, but

the real opportunity is to invest in people.”

Chris Brauer, Director of Innovation at Goldsmiths, University of London

Paul Daugherty, CTO at Accenture

Easier way to improve efficiency and productivity

“… cognitive technology will serve a critical role in augmenting the humans it supports. This

augmented intelligence will create unparalleled opportunities to draw out the full capacity and potential of the human spirit…”

Chris Cancialosi,Managing Partner at gothamCulture


Our purpose

To help organisations

maximize business value

by harnessing new and existing

knowledge and insights from

all of their data

as a strategic asset


Why we are different

“It Googles for things you wouldn’t have thought to Google”

by using contextual intelligence to recognize yourcontext and then thinking

'outside the box'

to see what you can't see, find connections youhadn't thought of, and help you discover the

actionable insights you need

in a way never possible before


The benefit – a new partnership

Creating a new partnershipbetween people and intelligent

computers that

enhances,

scales and

accelerates humanexpertise

to bring step level changes in costsaving advantages in time and

money to the organisation


New partnership – helping make humans super!

Looks like a tool but acts like an Assistant

Bringing the ability to mimic the human brain, to learn, to understand in context

Engaging in a conversation: “Have you considered this?”

Historical systems were designed to answer a simple question that we posed directly

Uncovering relationships across all datasources

Understanding and filtering by context to find patterns in the data that you didn’t know

existed, new perspectives - the surprises!

Constantly learning

From new information and new interactions – as you use the system, it gets better

Source: Augmenting Human Intelligence, Dr. John Kelly


Why now? Increasing lack of insight at work!

35% of the top 5,000 global companies

regularly fail to make insightful decisions about significant changes in their business and markets (source: Gartner)

65% executives agree increasingly complexbusiness environment has made it more difficult to base decisions on purely “functional” factors such as cost, quality or efficiency (source: gyro/FORTUNE Knowledge Group)

61% executives agree when making decisions,

human insights must precede hard analytics (source: gyro/FORTUNE Knowledge Group)


Gap between business value, cost & risk of data over time

Only 20% to 30% of all data created is every used,

creating huge risk over time as stakeholderdisconnects across silos undermine the data’s value

Context & Findability are key!

time

Risk

IT Cost

Messaging

Financials

HR

Sales/Customer

R&D

Office Docs


BUSINESS CRITICAL DATA

REDUNDANT, OBSOLETE AND TRIVIAL, OR ROT DATA

DARK DATA, LURKING FAR BENEATH THE LINE OF SIGHT

AND INCREASING

Veritas: The Databerg Report 2016

Don’t forget the value existing in dark data!

52%

48%

15%

World’s information will grow by 800% in the next 5 years and 80% of that data will be mostly unstructured dark data

Source: Gartner


BUSINESS data

MACHINE data

HUMAN data

10x faster

growth than traditional

business data

Why is processing human data different?

Human data is mostly unstructured dark datamade up of ideas, is diverse and has context

Ideas don’t exactly match like structured data does as they generally have distance

Human information is not static – it’s dynamic and

lives everywhere

Traditional approaches (e.g. BI, analytics) fail to process this valuable data

cognitive approaches are needed


Our approach – it’s time to evolve not just replace

If you want to teach people a new way of thinking, don’t bother trying to teach them. Instead give them a tool the use of which will lead to new ways of thinking.

Buckminster Fuller


Human / Intelligent Computer partnership

leads toGrowing strategic knowledge assets +

smarter expertsleads to

Smarter business + thinking business

= actionable insights in minutes/hours rather than days/weeks!

Our approach – discovering actionable insights in minutes/hours

1. Assistant vs Tool

2. Conversation: Have

you considered this?

3. Contextually based

Iterative Learning Journey

Rich Knowledge Structures

(new & existing)

Actionable Insights

1

3

4

Cognitive Fabric

ALL Data (structured, semi-

structured, dark data)

2


Combining and recombining our knowledgewith others in differing situational contexts,

co-creates new learning objects

and insights by

adapting diversity of ideas and

perspectives,

seeding and accelerating ongoing knowledgegrowth, understanding and awareness

Collective intelligence + co-creation of value


A cloud-based intelligent cognitive

fabric that sits alongside existing systems

Empowers and grows rich knowledgestructures as a strategic asset

Shared adaptive capacity creates newlearning partnerships that find, activate

and cultivate human expertise, capabilityand potential

Increasing the return on

human data creation even well after theauthor has moved on

Our approach – an evolving cloud-based cognitive fabric

structured / unstructured

internal & external content

INHERENTLYEXPANDABLE

NATURE

SOCIAL CAPITAL

AMPLIFIED REALTIME FLOW

DISTRIBUTEDSENSEMAKING


Our approach – intuitively engaging the cognitive fabric

An intuitive human-like interaction with the cognitive fabric providing a reciprocal relationshipcontributing to each other’s workload - each receiving something beneficial in return

Intuitive Conversation + Visual Thinking + Contextual Intelligence

Future direction -Video and speech

interaction


BusinessOutcomes

DataAnalytics

CognitiveContent Search

Corpus of Records

Unstructured

Info Mgt &DataGov

Systems of Records

Structured

CollectiveIntelligence

CognitiveEngagement

Our approach – engaging higher in the value pyramid

DATA CONTENT


Summary - bridging gap of humans and intelligent computers

AUTOMATED &

VISUALISED

MANUAL

INFORMATION

CAPTURE

• Natural language

• Machine learning

• Pattern identification

• Eliminating bias

• Endless capacity

• Problem Solving

• Imagination

• Common sense

• Perspective

• Creativity

Enhancing new and existing systems with the cognitive fabric

necessary to enable better thinking and decision making by

using contextual intelligence - combining cognitive computingand human reasoning

Cognitive Fabric

Appendix – supporting information


Search is great for findingfacts, but lacks contextual

awareness

anything that is not a dolphin

You’ll need to

bless your lucky starsfor this one, using existing systems and approaches!

Who can identify the cause of slower than expected growth in sales during the past 2 quarters given the macro-economic changes affecting our different lines of business?

Search alone isn’t enough!


What you really need is knowledge

and suggestions you can act on

• from intelligent systems

• and from people you trust

• when you need them

• specific to your complex needs

Intelligent computers + trusted humans


Without context, words and actions have no meaning at all

Context provides deeper situationalawareness driving insight into

actions

Clutter to meaning, search to discovery, hard taxonomies to

more organic synthesis –

context humanizes data!

But context matters…


And perspectives matter too!


Adapting knowledge for new contexts & insights

Approaching context with intent to

extract applicable knowledge and costeffectively transfer it to any different

or future situational contexts ondemand

New context

?


Our approach – a cognitive fabric with unique convergence

Combining the strengths of

four core areas of being Human and

Intelligent Machines

Collaborative, co-creativelearning and discovery in context

uncovers the learning process, notmanages it

Surfaces hard data from soft interactionssuch as search, collaboration,

annotation, and curation

Learning CognitiveComputing

SocialNetwork Science

Social

Self-Directed

Visual Thinking

Sensemaking

Ideation

Critical Thinking

ExperientialLinked Data

Big Data

Context Enhanced Services

Structured Data

Unstructured Data

Semi-structured Data

Graph Theory

Inferential Modelling

Data Mining

Social Structures

Statistical Mechanics

Collaboration

Collective Intelligence

Co-Creation

Trust Relationships

Gamification

Curation

Influence

INHERENTLYEXPANDABLE

NATURE

SOCIAL CAPITAL

AMPLIFIED REALTIME

FLOW

DISTRIBUTEDSENSEMAKING

Reasoning


Training the cognitive fabric with a boundless scarce resource

Context specific user-generated

knowledge graphs are used to

continuously train and evolve thecognitive fabric’s intelligence and

growing corpus of enterpriseknowledge and know-how

Embracing global participation to

apply expertise and knowledge in

ways that increase in value over time


“I feel my brain working in different ways as I was forming connections between the knowledge I created.” Christine, PhD candidate, English

“I liked seeing visual evidence of how my ideas were evolving, and how the concepts related to each other.” Michael, PhD candidate

“It Googles for the things I wouldn’t have thought to Google.” Lucy, Corporate Researcher

By the numbers

Source: research group of 300+ university students across Canada, USA and New Zealand


Critical Thinking

Innovation

CommunicationProblem Solving

CollaborationCreativity

Sense-Making

Social Intelligence

Trans-disciplinary

CrossCultural

Competency

Novel andAdaptiveThinking

Contextual IntelligenceDigital services that use beneficial, contextualunderstanding and intelligent decisions to

make lives easier, faster and more fun

21st Century Learning Skills

21st Century Work Skills

We are enriching human life by empowering the connected world by upskilling the ability to

advance all critical thinking and apply previously unforeseen insights

InsightNG vision - enrich human life with 21st Century skills


Enabling for the needs of 21st Century Skills

Providing a dynamic, co-creative enabling environment for

learner-centric, self-directed, self-constructed learning that

aligns with the global need for 21st-Century Skills

Source: World Economic Forum 2016

Neil Movold - Founder & CEO | +64 21 749 898 | [email protected]