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Business Ethics Conflicting Communications

Ethics in organizational communication

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Do Ethics Conflict with the Purpose of Making a Profit in Business? *This PowerPoint has a voice recording that you have to press "play" to hear

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  • 1. Business Ethics Conflicting Communications
  • 2. Speaking & Communicating Ethically Presenting Information without bias in order to inform and persuade takes practice. A speaker loses credibility for the topic if they are perceived to be manipulating the information in the communication.
  • 3. Individuals Have Different Value Systems Ethics may seem like common sense and standard knowledge but this is not always true. Our perception of ethics and morals differ depending on how we were raised , our cultural heritage , religion and/or politics
  • 4. Conscience, Integrity, Money, Power
  • 5. The Unethical Organizations Communications Company Communication to Public Safety is #1 Quality is our Focus Integrity is our Middle Name We encourage diversity ZERO tolerance for sexual harassment Open Door Policy We value Transparency
  • 6. The Unethical Organizations Communications Translation to Employees SAFETY is to productivity, cut corners and dont get caught 2nd Quality is expensive, we are in business to make a profit Arent you a team player? We are required to hire a diverse workforce and we resent it. ZERO Tolerance? A slogan for a wall poster but means nothing in practice. The door is open but the elevator is locked to get to the door. Transparency? Believe what we say, not as we do.
  • 7. Our Society Values Money, Power, Competition and Going Any Length to WIN! But we frown on the word CHEATER
  • 8. LIE, CHEAT & STEAL to WIN? Winners Are # 1 Money is #1 Power is #1 If people in todays world are more inclined to believe these things, are they less inclined to respect a workplace code of ethics? Unfortunately, a charismatic speaker that does not value ethics can persuade an audience for their own selfishness, egotism and greed
  • 9. Whats the Message? Does honesty and fairness conflict with our ideas of what it takes to be successful? Are Business ethics an Oxy-Moron? Can you be ethical and competitive? Does our society label people negatively that may ostracize and isolate an honest person while celebrating a dishonest person depending on how much money and/or power they have ?
  • 10. Conflicting Ethical Communications Wal-Mart Compliance, Ethics & Legal: Wal-Mart was founded on integrity, and we pride ourselves on conducting business by a strict ethical code, striving for excellence, respecting individuals and serving our customers to the best of our ability. ~ Wal-Mart Website Wal-Mart is listed in the Top 10 Unethical Business Actions for Lack of compassion for workforce.
  • 11. Walking the Walk Whole Foods is transforming the workplace by creating an environment where profit and ethics are the brand, not just a poster on the wall communicating a claim NEWS RELEASE: Whole Foods Market named to 2013 Worlds Most Ethical Companies list Company ranked on Ethisphere Institutes list for the fifth time AUSTIN, Texas (March 6, 2013) For the fifth time, Whole Foods Market is named to the Ethisphere Institutes Worlds Most Ethical Companies list...
  • 12. Ethical Dilemma Broken When Entering: The Stigmatization of Goodness and Business Ethics Education. Management Students were evaluated and found to have less concern and compassion for people they perceived to have less money or power and that ethics in business not broadly understood or considered to be important. Overtime, peer pressure led to an environment where a person who held a higher standard for themselves was looked down upon and perceived as a potential threat to the organization.
  • 13. If an individual is inherently self serving can we expect them to deliver communications that are contrary to their character? Conclusion: A person may only be as ethical in business as they are in their personal life based on their personal beliefs and the way they have been raised ~ Phillip V. Lewis Business Ethics is like Nailing Jell-O to a Wall
  • 14. GIACALONE, R. A., & PROMISLO, M. D. (2013). Broken When Entering: The Stigmatization of Goodness and Business Ethics Education. Academy Of Management Learning & Education, 12(1), 86-101. doi:10.5485/amle.2011.0005 McLean, Scott (2013). Business Communication for Success , Speaking Ethically and Avoiding Fallacies, Chapter 14.6 Abend, G. (2013). The Origins of Business Ethics in American Universities, 1902-1936. Business Ethics Quarterly, 23(2), 171-205. doi:10.5840/beq201323214 Lewis, P. V. (1985). Defining 'Business Ethics': Like Nailing Jell-O to a Wall. Journal Of Business Ethics, 4(5), 377-383 Wal-Mart Corporate Website (2013) Compliance, Corporate Ethics, Legal http://careers.walmart.com/career-areas/corporate/compliance,-ethics-legal/ Ethisphere ( 2013) Worlds Most Ethical Companies Rankings http://ethisphere.com/worlds-most-ethical/wme-honorees/ Lance Armstrong ( 2013). Business Insider: How Lance Armstrong Went From Hero to Disgrace in 13 Years. http://www.businessinsider.com/lance-armstrong-downfall-timeline-2013-1 Collodi, C. , Kimball, W. ( 1940) Jiminy Cricket Walt Disney Corporation Savage, Doug (2006) Savage Chickens Cartoon