There has been a shift in the core skills in the role of the business analyst, moving from ‘puzzle builders’ to ‘mystery solvers’. Here are some of the key take-outs from the fishbowl discussion on the role of the business analyst, from the Fast Fish Forum that took place at BSG in July 2016. To find out more email [email protected]. The Changing Role of the Business Analyst Move away from focusing on “old” ways of doing things. Change needs to be done on a company-culture level, not just a skills level. Be mindful that organisational culture should be the starting point. Futurist Embracing digital transformation Collaborator Working across organisations Navigator Being customer focused Business analysts need to be mindful of design thinking , commercial thinking and engineering thinking on an on-going basis. There is a continuous need to find the middle ground between design thinking, commercial thinking and engineering thinking. Thinker Embracing new ways of thinking Pragmatist Creating workable solutions Always be mindful that the business analyst is not the customer. Product owners needs to be involved when gathering information. Business analysts need to ask “what is the customer’s journey”? As different tools become more readily available, business analysts need to continue to make collaboration a priority, as well as building relationships across organisations to gain further trust. Smaller iterations need to be considered in order to manage deliverables and expectations. It is important to question the value that we want to get out of documentation. BAs need to embrace the shift in collaborating across the business. Ask “what is the purpose?”. Design through acceptance criteria – go deep enough for the value to be tangible. Developers do play a key role, and should be brought into picture from the beginning of the process. Documentation plays a key role in project outputs. Documenter Keeping it relevant

Fast Fish Forum - The Changing Role of the Business Analyst - July 2016

Download PDF Report

Upload
bsgafrica
View
156
Download
3

Embed Size (px)

Citation preview

The Changing Role of the Business Analyst

Move away from focusing on “old” ways of doing things. Change needs to be done on a company-culture level, not just a skills level. Be mindful that organisational culture should be the starting point.

FuturistEmbracing digital transformation

CollaboratorWorking across organisations

NavigatorBeing customer focused

Business analysts need to be mindful of design thinking, commercial thinking and engineering thinking on an on-going basis.

There is a continuous need to find the middle ground between design thinking, commercial thinking and engineering thinking.

ThinkerEmbracing new ways

of thinking

PragmatistCreating workable solutions

Always be mindful that the business analyst is not the customer.

Product owners needs to be involved when gathering information.

Business analysts need to ask “what is the customer’s journey”?

As different tools become more readily available, business analysts need to continue to make collaboration a priority, as well as building relationships across organisations to gain further trust.

Smaller iterations need to be considered in order to manage deliverables and expectations.

It is important to question the value that we want to get out of documentation.

BAs need to embrace the shift in collaborating across the business.

Ask “what is the purpose?”.Design through acceptance criteria – go deep enough for the value to be tangible. Developers do play a key role, and should be brought into picture from the beginning of the process.Documentation plays a key role in project outputs.

DocumenterKeeping it relevant