Find Where Your Customers Are Online

Find Where Your Customers Are Online

Walkabout 180#W180

Dave Delaney @davedelaney @griffintech

Monday, December 6, 2010

A little about me...

• Born and raised in Toronto• TRS 80• Bulletin Board Systems• Spotted Galway• Blogging at DaveMadeThat.com since January 2007 (started in May 2005)• Moved to Nashville in May 2007• BarCamp Nashville• PodCamp Nashville • Geek Breakfast• Griffin Technology since September 2008• Nashcocktail



What are your goals?


Chris Brogan’s30 60 30 RULE



Listen


Listen

Connect


Listen

Connect

Publish




FLEUR DE LIS FLAVORS






Tanisha Hall













How to use Twitter

Search and Monitor







• More than 500 million active users• 50% of our active users log on to

Facebook in any given day• Average user has 130 friends• People spend over 700 billion

minutes per month on Facebook







What’s the 2nd most popular search engine?





Create a new Gmail address



Export your customer’s email addresses from your newsletter or database to a CSV file.



Create a new Twitter account for your business/you with that address.






Use the “Find Friends” tool in Twitter to import your CSV file. Follow your customers.





Use the “Find Friends” tool in Twitter to import your CSV file. Follow your customers.

Export your LinkedIn connections as a CSV file and import to Twitter.














60 million Americans use smartphones.

Source: Comscore


Smartphone usage increased by 15% from July - Sept 2010.


Source: Comscore


Smartphone usage increased by 15% from July - Sept 2010.


234 million Americans used a mobile device from July - Sept 2010.

Source: Comscore



Your customers are online.Give them a way to connect with you.


Thank you

www.davemadethat.com/180@griffintech and @davedelaney


http://www.davemadethat.com/180




Business

Find Where Your Customers Are Online