Global Online Payment Methods Report 2013 - First Half 2013 by yStats.com

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GLOBAL ONLINE PAYMENT METHODS REPORT 2013 - FIRST HALF 2013Publication Date: April 2013

About yStats.com

• yStats.com provides secondary market research.

• Market reports by yStats.com inform top managers about recent market trends and assist with strategic company decisions.

• yStats.com has been committed to researching up-to-date, objective and demand-based data on markets and competitors from various industries since 2005.

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• Clients include leading global enterprises from various industries including B2C E-Commerce, electronic payment systems, mail order and direct marketing, logistics as well as banking and consulting.

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Global Online Payment Methods Report 2013 - First Half 2013

General Information

The recent „Global Online Payment Methods Report 2013 – First Half 2013“ report by Hamburg-based secondary market research company yStats.com provides information about the worldwide movement toward online and mobile purchase transactions. The report is based on recently published information from a variety of sources and details the latest trends and news on the topic, with projections of continued growth in the next few years.

The emergence of new online payment channels and development of alternative payment methods are expected to drive further growth. Near Field Communication (NFC) based e-wallets came on the scene in 2012 as one of the most promising new mobile payment methods. NFC mobile spending worldwide is expected to increase exponentially by 2017 and account for over half of total mobile payments made worldwide. Hybrid payments combining online and mobile methods are expected to emerge in 2013. MasterCard already introduced such a solution earlier this year, while Visa entered a partnership with Samsung to encourage development of mobile payments. PayPal surpassed its revenue targets in 2012, more than tripling the value of processed payments.

New payment methods build on the infrastructure and consumer preferences already in place, so regional differences exist. In the USA, the major trend on the electronic payment market is the move toward mobile payments. Traditional payment providers, such as card issuers and processors, online payment players, retailers and mobile operators are entering the field in increased masses. The mobile payment transaction value in the USA reached a two-digit figure in billions of Euros in 2012 and is expected to grow further as mobile commerce increases and more brick and mortar stores accept mobile payments.

Key Findings (1 of 2)

Product Details

Language: English

Format: PDF & Power Point

Number of Pages/Charts: 229

Covered Country: North America: USA, Canada Latin America: Brazil, Argentina, Chile, Mexico, Peru Central Europe: Germany, Austria, Switzerland

Western Europe: UK, France, Belgium, Italy, Netherlands, Spain

Eastern Europe: Russia, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Turkey, Ukraine

Scandinavia: Denmark, Finland, Norway, Sweden

Asia: Japan, South Korea, China, Bangladesh, Hong Kong, India, Indonesia, Kazakhstan, Taiwan Oceania: Australia, New Zealand

Middle East and Africa: Egypt, Nigeria, South Africa, Tanzania, UAE

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Online and mobile payments are increasing globally, with new channels emerging


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In Latin America in general, credit card was the most popular payment method in B2C E-Commerce in 2012. In Brazil, the local payment solution Boleto Bancario was used widely, while several payment providers introduced new online and mobile payment tools in the country. In Mexico, cash still dominates the general payment environment, but the use of online card payments was on the rise and is expected to increase further.

In Central Europe, awareness of mobile payment methods was relatively high in 2012, reaching over two-thirds of mobile Internet users in Germany, Austria and Switzerland. The usage rates, however, were much lower, reaching a small two-digit percentage share. The most used online payment methods in German B2C E-Commerce in the second half of 2012 were credit card, invoice and PayPal. Mobile NFC-based payments were not yet spread in Germany in 2012, but are expected to increase in use as banks, credit card companies and telecom operators test the technology involved. The Otto Group launched the mobile payment project called Yapital in early 2013.

In Western Europe, the United Kingdom and France are on the path to adoption of alternative payment methods. In the UK, payment by card held the largest share of total payments in B2C E-Commerce in 2012, followed in distant second by micropayment services. Mobile payments are expected to increase in use in the UK, as the UK Payment Council plans to launch a secure mobile payment service in spring 2014 and PayPal plans to offer a mobile payment solution with the name of PayPal Here in summer 2013. In France, bank card was the preferred online pay-ment option in B2C E-Commerce in 2012, followed by micropayment services.

Countries in Eastern Europe are also participating in the movement to online and mobile payments. In Russia, cash remained the main payment method in B2C E-Commerce in 2012, but online payments gained in both awareness and usage. By far the most popular among online payment methods in the beginning of 2013 was bank card, followed by e-money and online banking. Electronic payment providers in Russia saw a significant growth in revenue in 2012. Payment via Internet bank was the most preferred payment method in B2C E-Commerce in Poland in 2012. In Turkey, online payments by bank cards grew by a third in 2012. Mobile payments were also on the rise in Turkey, reaching a high double-digit number in millions of Euros. By 2015, it is expected to reach a large triple-digit figure.

Meanwhile, in the Asia-Pacific region, mobile payment methods increased in awareness of consumers in 2012, with over two-thirds of those acquainted with the methods willing to use digital wallets and SMS payments in 2013. In Japan, the e-money market was dominated by payment providers operated by large retailers, banks and mobile operators. In South Korea, the e-money grew in popularity as a payment method in online shopping, while card remained the main online payment method. In 2013, financial authorities in South Korea plan to tighten regulations on mobile and online payment market, especially in online gaming. The total online payment transaction value in China demonstrated strong quarter-on-quarter growth in 2011-2012. Third-party online payments, which are used by around a third of online shoppers in China, were especially on the rise. Also, Alipay launched a mobile wallet application in China, offering online-to-offline payments. In India, direct debit accounted for over a half of B2C E-Commerce payment transactions in 2012.

Other regions of the world also are seeing growth in the use of mobile and online payment methods. In Australia, credit cards dominated the online payments market, while in New Zealand mobile payments developed due to increasing share of smartphone users conducting online banking via their mobile devices. In Africa, the mobile payment market has outpaced banking services, with mobile payment users outnumbering the bank accounts holders in 2012, and more mobile payment outlets being present than bank outlets. In countries of the Middle East, the number of online payment providers increased in 2012, while the cash-dominating economies in the countries are expected to experience a more substantial growth in online payments when banking services become more widespread and regulations more encouraging. In Middle East and Africa PayPal started to accept locally issued bank cards in 2012, planning to double its market share in the region by 2015.

In addition to the full report on global online payments, yStats.com has reports available on development of alternative payment methods by region.

Key Findings (2 of 2)

Online and mobile payments are increasing globally, with new channels emerging (cont.)

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1. MANAGEMENT SUMMARY

2. GLOBAL• Online Payment Trends, 2013

• Mobile Payment Trends, 2013

• Mobile Payment Trends, 2012, incl. NFC Mobile Payment Spending, in USD billion, 2012f & 2017f

• Online Payment Trends in Online Gaming, 2013

• Positive Experiences Made with Online Banking and Mobile Banking, by Region, in % of Retail Banking Customers, 2011 & 2012f

• Number of Electronic Payment Transactions, in billions, 2009-2013f

• Number of Mobile Payment Transactions, in billions, 2009-2013f

• Breakdown of Mobile Payment Value, by NFC Payments and other Mobile Payments, in %, 2017f

• Mobile Payment News about PayPal, 2012/2013 and Volume of Mobile Payments Processed by PayPal, in USD billion, 2009-2013f

• Mobile Payment News about MasterCard, February 2013

• Mobile Payment News about Visa, February 2013

3. NORTH AMERICA3.1. USA (TOP COUNTRY)• Mobile Payment Trends, 2012/2013

• Mobile Wallet Benefits When Paying In-Store, in % of Consumers, March 2012

• Reasons for Not Making Mobile Payments, in % of Consumers, November 2012

• Mobile Payment Transaction Volume, 2012 & 2017f, in USD billion

• Breakdown of Mobile Payment Transaction Volume, by Type, 2012 & 2017f

• Proximity Mobile Payment Transaction Value, in USD billion and in % Annual Growth, 2012-2017f

• M-Commerce Mobile Payment Transaction Value, in USD billion and in % Annual Growth, 2012-2017f

• Average per Capita Proximity Mobile Payment Transaction Spending, in USD, 2011-2016f

• Awareness and Usage of Digital Wallet Offerings, by Digital Wallet, in % of Internet Users, November 2012

3. NORTH AMERICA (cont.)3.1. USA (TOP COUNTRY) (cont.)• Preferred Digital Wallet Provider, by Age Group of

Internet Users, in % of Internet Users interested in Digital Wallets, Q4 2011

• Mobile Payment News about Groupon, September 2012

• Mobile Payment News about Starbucks and Square, October 2012

• Mobile Payment News about Wal-Mart Stores Inc., Target Corp., and 7-Eleven, 2012

3.2. CANADA• Mobile Payment Trends, 2012 and Share of Mobile

Banking App Users on Total Smartphone Users, in %, Spring 2012

• Online Payment News about MasterCard, April 2013

• Online Payment News about Stripe, 2012/2013

4. LATIN AMERICA4.1. LATIN AMERICA (REGIONAL)• Payment Methods Used in B2C E-Commerce,

in % of Online Shoppers, 2012e

• Mobile Payment News about Opera Software ASA, November 2012

4.2. BRAZIL (TOP COUNTRY)• Most Used Online Payment Methods in

B2C E-Commerce, in % of Online Shoppers, November 2012

• Most Used Online Payment Methods in B2C E-Commerce, in % of Consumers, June 2012

• Share of Consumers Making Purchases Online With Credit Card, in %, 2010-2012e

• Most Used Online Payment Methods in B2C E-Commerce, by Region, in % of Consumers, June 2012

• Most Used Online Payment Methods in B2C E-Commerce, by Gender, Age and Education Level, in % of Consumers in the Relevant Group, June 2012

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Table of Contents (1 of 7)


4. LATIN AMERICA (cont.)4.2. BRAZIL (TOP COUNTRY) (cont.)• Online Payment News about Visa, 2012/2013

• Online Payment News about HSBC and Visa, April 2013

• Mobile Payment News about MasterCard, TIM Brasil, Banco Itau, Gemalto, Dedecard, and Vivo, February 2013

• Online Payment News about PayPal, March 2013

4.3. ARGENTINA• Online Payment Trends, 2012 and Share of Credit

Card Payment Users on Total Online Shoppers, in %, 2012

4.4. CHILE• Online Payment News about PayPal and Multicaja,

April 2013

4.5. MEXICO• Payment Methods Used in B2C E-Commerce, in %

of Online Shoppers, 2011 & 2012e

• Online Payment Trends, 2012/2013

• Online Payment News about Ukash, February 2013

4.6. PERU• Most Offered Payment Methods in

B2C E-Commerce, in % of Online Shops, 2012

• Number of Payment Methods Offered, in % of Online Shops, 2012

5. EUROPE (REGIONAL)• Payment Methods Used in M-Commerce, in % of

Mobile Shoppers, Q3 2012• Willingness to Pay Extra Fees for Using Mobile

Payments, in % of Consumers, 2012• Share of Bank Customers Who Have Used PayPal

for Mobile Payments, by Country (Germany, UK, France), in %, June 2012

6. CENTRAL EUROPE6.1. CENTRAL EUROPE (REGIONAL)• Awareness of Mobile Payment Methods, in % of

Mobile Internet Users, 2012

• Usage of Mobile Payment Methods, in % of Mobile Internet Users, 2012

6.2. GERMANY (TOP COUNTRY)• Most Used Online Payment Methods in B2C

E-Commerce, in % of Online Shoppers, H2 2012

• Most Used Online Payment Methods in B2C E-Commerce, in % of Transactions, 2012

• Most Offered Payment Methods in E-Commerce, in % of E-Commerce Companies, 2012

• Most Known Online Payment Methods, in % of Online Shoppers, H2 2012

• Payment Methods Used in M-Commerce, in % of Mobile Shoppers, Q3 2012

• Most Popular Online Payment Methods in B2C E-Commerce, in % of Online Shoppers and in % of Young Smartphone Users, 2012

• Most Preferred NFC Payment Methods, in % of NFC Payment Users, January 2013

• Mobile Payment Trends, 2012/2013

• Mobile Payment Trends, 2012 and Trust in the Protection of personal Data in Mobile Payments, by Trustee, in %, June 2012

• Perception of Online Payment Methods by Online Shoppers, H2 2012

• Mobile Payment News about Otto Group, March 2013

• Online Payment News about Sage Pay, October 2012

• Mobile Payment News about Telefónica Deutschland, October 2012

6.3. AUSTRIA

• Most Used Online Payment Methods in B2C E-Commerce, in % of Transactions, 2012

• Online Payment News about SafetyPay and mPAY24, November 2012

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6. CENTRAL EUROPE (cont.)6.4. SWITZERLAND • Most Used Online Payment Methods in

B2C E-Commerce, in % of Transactions, 2012

7. WESTERN EUROPE7.1. UK (TOP COUNTRY)• Most Preferred Payment Methods in

B2C E-Commerce, in % of Online Shoppers, Q3 2012



• Share of Smartphone Owners Having Conducted Mobile Banking, September 2012, and Reasons for not Using Mobile Payments In-Store , in % of Smartphone Owners, September 2012

• Mobile NFC Transaction Value, in USD millions and in %, 2012-2016f

• Number of Mobile P2P Payment Transactions, in millions and Growth in %, 2013f - 2016f

• Share of Mobile Wallet or Contactless Payment-Enabled Mobile Phone Owners on Internet Users, in %, May 2012 & November 2012

• Mobile Payment News about PayPal, iZettle, 2012/2013

• Mobile Payment News about Intuit, March 2013

• Mobile Payment News about Everything Everywhere, O2 and Vodafone, September 2012

7.2. FRANCE (TOP COUNTRY) • Most Preferred Payment Methods in



• Online Payment Trends, 2012, and Value of Attempted Online Payment Fraud, in EUR million, 2008 – 2012

• Number of Online Payment Transactions with Credit Card, in millions, February 2012 vs. February 2013

• Year-on-Year Growth of the Number of Online Credit Card Payments per Month, in %, February 2012 - February 2013

7. WESTERN EUROPE (cont.) 7.2. FRANCE (TOP COUNTRY) (cont.)• Mobile Payment News about Facebook, Orange

France and Bango, November 2012

• Mobile Payment News about McDonalds, 2012/2013

7.3. BELGIUM• Online Payment News about BNP Paribas Fortis

and Belgacom, 2013

7.4. ITALY • Most Preferred Payment Methods in

B2C E-Commerce, in % of Online Shoppers, April 2012

• Breakdown of the Last B2C E-Commerce Purchase, by Payment Method, in % of Online Shoppers, 3 Months to February 2013

7.5. NETHERLANDS• Mobile Payment News about Gemalto, October

2012

• Mobile Payment News about MasterCard and ING Group, November 2012

7.6. SPAIN• Most Preferred Payment Methods in



8. EASTERN EUROPE 8.1. RUSSIA (TOP COUNTRY)• Most Popular Online Payment Methods, in % of

Online Payment Users, March 2013

• Most Used Online Payment Methods, in % of Internet Users in Large Cities, Apr. 2011 vs. Aug. 2012

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8. EASTERN EUROPE (cont.)8.1. RUSSIA (TOP COUNTRY) (cont.)• Breakdown of Online Payments by Method and

by Category, in %, March 2013

• Online Payment Trends , 2012 and Awareness and Usage of Payment Methods, by Payment Method, in %, March 2012

• Transaction Volume of Electronic Payment Systems, in RUB billion, and Share of Distant Financial Services, in %, 2008-2012e & 2017f

• Breakdown of Distant Financial Services, by Type, in %, 2012e & 2017f

• Online Payment Penetration Rate, in % of Internet Users, by Macro-Region and by Type of Location, March 2013

• Breakdown of Online Payment Users, by Gender and by Age, in %, March 2013

• Breakdown of Online Payment Users, by Income and by Macro-Region, in %, 2012

• Usage of Mobile Banking and Internet Banking, in % of Population, May 2012

• Annual Growth of Electronic Payment Systems Website Audience, by Provider, in %, August 2012

• Online Payment News about Qiwi, 2013 and Revenue of Qiwi, in RUB million, 2010-2012

• Online Payment News about Sberbank and Yandex, 2012/2013

• Mobile Payment News about VimpelCom and Net Element International, October 2012

8.2. CZECH REPUBLIC• Online Payment News about TrustPay and Ukash,

September 2012

8.3. ESTONIA

• Volume and Value of Non-Cash Payment Transactions, by Type, in pieces and in EUR million, 2012, and Average Value per Transaction, by Type, in EUR, 2012

• Value and Volume of Debit Card Payment Transactions, by Type, in EUR million and in thousands, 2011 & 2012

• Value and Volume of Credit Card Payment Transactions, by Type, in EUR million and in thousands, 2011 & 2012

8. EASTERN EUROPE (cont.) 8.4. GREECE• Fastest Growing Payment Methods in

B2C E-Commerce, by in % Annual Growth, 2012

8.5. HUNGARY• Breakdown of B2C E-Commerce Sales, by Payment

Method, in %, Q3 2012

• Mobile Payment Trends, 2013 and Mobile Payment News about MasterCard and Citibank, October 2012

8.6. LATVIA• Volume and Value of Customer Payment Transac-

tions, by Type, in thousands and in LVL million, 2012 & 2011

8.7. LITHUANIA• Volume and Value of Non-Cash Payment

Transactions, by Type, in millions and in LTL million, 2012, and Average Value per Transaction, by Type, in LTL thousands, 2012

• Number and Value of Card Payments, by Card Type, 2012, in % Change Compared to 2011, and Average Value per Payment, by Card Types, in LTL, 2012

• Number of Payment Cards and in % Change, Q4 2010, Q4 2011 & Q4 2012

8.8. POLAND• Most Preferred Payment Methods in


• Most Popular Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2009-2011

• Most Offered Payment Methods in B2C E-Commerce, in % of Online Shops, 2009-2011

• Online Payment Solution Providers Used in B2C E-Commerce, in % of Online Shops, 2009-2011


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8. EASTERN EUROPE (cont.)8.9. ROMANIA • Online Payment Trends, 2012 and Number of

Online Transactions Made with Bank Card, in millions, 2011 & 2012e

• Value of 3D Secure Card Transactions, in EUR million, 2011 & 2012, and Average Value of 3D Secure Card Transactions, by Transactions in Foreign Currency and Transactions in RON, in EUR, 2012

8.10. TURKEY• Mobile Payment Volume, in TRY million,

2012e-2015f

• Number of Online Payment Transactions with Debit and Credit Cards, by Domestic and International Transactions with Domestic Cards and Domestic Transactions with Domestic and International Cards, Q1 2011 - Q1 2013

• Value of Online Payment Transactions with Debit and Credit Cards, by Domestic and International Transactions with Domestic Cards and Domestic Transactions with Domestic and International Cards, Q1 2011 - Q1 2013

• Total Number of Cards, by Credit and Debit Cards, 2008 - 2012

• Share of Mobile Payments on Total B2C E-Commerce Payments, in %, 2012e - 2015f

• Mobile Payment News about Turkcell, October 2012

8.11. UKRAINE

• Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 12 Months to Sep. 2012

• Electronic Payment Trends, 2012/2013

• Volume of Electronic Payment Transactions, in UAH million, Q1 2012 - Q3 2012 vs. Q1 2011- Q4 2011

9. SCANDINAVIA9.1. DENMARK• Most Preferred Payment Methods in B2C

E-Commerce, in % of Online Shoppers, Q3 2012


9.2. FINLAND• Most Preferred Payment Methods in B2C



9.3. NORWAY• Most Preferred Payment Methods in



9.4. SWEDEN• Most Preferred Payment Methods in B2C



10. ASIA10.1. ASIA-PACIFIC (REGIONAL)

• Awareness of Mobile Payment Methods, by Type, in % of Consumers, December 2012

• Share of Consumers Willing to Use Mobile Payment in the Coming 12 Months, in % of Consumers Aware With the Method, by Type, December 2012

• Online Payment News about MOL, 2012/2013

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10. ASIA (cont.)10.2. JAPAN (TOP COUNTRY)• Online and Mobile Payment Trends, 2012

• Total E-Payment Transactions Value, in JPY trillion, and Year-on-Year Growth, in %, H1 2010- H1 2012

• Mobile Payment News about MasterCard and NTT DOCOMO, October 2012

10.3. SOUTH KOREA (TOP COUNTRY)• Breakdown of E-Commerce Sales by Payment

Method, in %, Q3 2011 vs. Q3 2012e

• Online and Mobile Payment Trends, 2012/2013

• Mobile Payment News about Hana SK Card, 2013

10.4. CHINA (TOP COUNTRY)

• Used Online Payment Methods, by Used at Least Once and Most Frequently Used, in % of Online Payment Users, 2012e

• Online Payment Trends, 2012 and Perception of Payment Security, in % of Internet Users, June 2012

• Total Online Payment Transaction Value, in CNY billion, and in % Growth, Q2 2011 – Q3 2012

• GMV of Third-Party Online Payment and Growth in %, 2009-2016f

• Breakdown of Third-Party Online Payment GMV, by Segment, in %, 2012

• Breakdown of Third-Party Online Payment Market, by Players, in %, Q3 2012

• Number of Online Payment Users and Number of Mobile Payment Users, in millions, 2011 & 2012

• Online Payment Penetration Rate, in % of Internet Users, 2011 & 2012 and Mobile Penetration Rate, in % of Mobile Internet Users, 2011 & 2012

• Mobile Payment Trends, 2012• GMV of Third-Party Mobile Payment and Growth

in %, 2009-2016f • Breakdown of Third-Party Mobile Payment GMV,

by Segment, in %, 2009-2016f • Breakdown of Confidence in Future of Mobile

Payment Usage, in % of Consumers, November 2011

• Total Online Banking Transaction Value, in USD trillion, 2009-2014f

• Mobile Payment News about Alipay, 2012/2013

10. ASIA (cont.)10.5. BANGLADESH• Online Payment Trends, 2012

• Online Payment News about Bangladesh Post Office, 2012/2013

10.6. HONG KONG • Mobile Payment Market Trends and Mobile Payment

News about Hang Seng, 2012/2013

10.7. INDIA• Breakdown of B2C E-Commerce Sales by Payment

Method, in %, Q2 2012

• Online Payment News about Citrus Pay, March 2013

10.8. INDONESIA• Most Used Payment Methods in B2C E-Commerce,

in % of Online Shoppers, April 2012

• Online Payment News about PT Midtrans and Mid-Plaza Group, October 2012

10.9. KAZAKHSTAN• Online Payment Trends, 2012/2013

10.10. TAIWAN• Online Payment News about PChomePay and

Alipay, March 2013

11. OCEANIA11.1. AUSTRALIA• Most Trusted Online Payment Methods, in % of

Online Shoppers, September 2012

• Breakdown of Volume and Value of Online Payments in %, by Method, and in % Growth, 2011/2012, and Breakdown of Volume and Value of Online Retail Payments, by Payment Method, in %, 12 Months to June 2012

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11. OCEANIA (cont.)11.1. AUSTRALIA (cont.)• Share of Online Payments on Total Number and

Total Value of Non-Cash Retail Payments, in %, 2011/2012

• Awareness, Ownership and Usage of Contactless Payment Cards, in % of Consumers, September 2011, March 2012, and September 2012

• Frequency of Contactless Payments, in % of Consumers, September 2012

11.2. NEW ZEALAND• Mobile Banking Trends, 2012 and Share of

Smartphone Users Conducting Online Banking via Smartphone, in %, January 2012 & December 2012

• Online Payment News about Western Union, 2012/2013

12. MIDDLE EAST AND AFRICA 12.1. MIDDLE EAST AND AFRICA (REGIONAL)• Online Payment News about PayPal, 2012/2013

12.2. MIDDLE EAST (REGIONAL)

• Online Payment Trends, 2013

12. MIDDLE EAST AND AFRICA (cont.)12.3. AFRICA (REGIONAL)


12.4. EGYPT • Online Payment News about Wallety, 2012/2013

12.5. NIGERIA• Mobile Payment Trends, 2012

• Mobile Payment Transaction Value, in NGN billion, 2012 & 2015f

12.6. SOUTH AFRICA • Mobile Payment News about Peach Payments, 2013

• Mobile Payment News about MoneyGram, 2013

• Online Payment News about PayU, 2012/2013

12.7. TANZANIA• Mobile Payment News about Vodacom, 2012/2013

12.8. UAE• Mobile Payment News about MasterCard and

Network International, 2012

• Online Payment News about CyberSource and Network International, February 2013

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Samples


SAMPLE OUTPUT: METHODS

We deliver the facts – you make the decisionsRESEARCH ON INTERNATIONAL MARKETS

In 2012, mobile payment transaction volume in Italy reached EUR 17 million, up from EUR 11 million in 2007.Italy: Mobile Payment Transaction Volume, in EUR million, 2007-2012

in E

UR

billi

on

12,8% 13,7% 14,4% 13,4%

11,1%35

40

45

50 20%

Methods Trends PlayersUsersTransaction Volume

3

in E

UR

billi

on

in %

Cha

nge

12,8 15,817,0

14,111,911,3

11,1%

9,3%

0

5

10

15

20

25

30

2007 2008 2009 2010 2011 20120%

10%

Mobile Payment Transaction Volume % Change

Source: to be mentioned in the report

SAMPLE OUTPUT: TRENDS


As online shoppers become more global in the way they purchase products and services online, the payment methods need todo so too.

A general tendency is that online shoppers only need a limited amount of different payment methods to obtain the globalreach they want. In addition, consumers tend to stay with the online payment methods they are familiar with.

Also, the eastern and the western hemisphere do not offer the completely same payment methods. Online merchants that wantto operate on a global scale, however, need a service provider than can give them access to payment methods from everywhere.

Payment providers, on the other hand, are expected to have a hard time increasing their number of consumers. Therefore,

Offline and online payment methods are merging more and more, which is expected to result in offline payment methods disappGlobal: Online Payment Trends, 2012


Payment providers, on the other hand, are expected to have a hard time increasing their number of consumers. Therefore,payment providers that want to expand their reach often look for brand names based in other regions.

Offline and online payment methods are merging more and more, which is expected to result in the offline payment methodsdisappearing completely.

Mobile devices with Internet access allow making online payments from practically anywhere, also making it more difficult todistinguish between online and mobile payments.

In order to gain market shares, online payment providers may add functionalities to their offering with the aim of distinguishingthemselves from their competitors. These added functionalities, however, may affect the checkout negatively in terms of speedand conversion.

Leading global online payment systems are provided by PayPal and Amazon, with Google and China’s Alipay trying to increasetheir own market shares.

Digital wallets are a rather new way of paying online and have been the topic of a battle between Google and Visa. Bothcompanies launched their respective versions called Google Wallet and V.me, in order to get most market shares.

2


SAMPLE OUTPUT: TRANSACTION VOLUME SAMPLE OUTPUT: PLAYERS


By 2016, “E-Money” is expected to account for 16% of B2C E-Commerce sales in South Korea, up from 2% in 2012.Region A: Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2012 & 2016f


Others1,8%

Money Transfers22,6%

E-Money2,0%

E-Money15,6%

Other0,4%

2012 2016f

1

Crecit Card73,6%

Credit Cards61,2%

Money Transfers20,5%



The payment system RuRu was launched in Russia in June 2011 as a cooperation between Alfa-Bank and VimpelCom.Russia: News about VimpelCom and Alfa-Bank, June 2011


Alfa-Bank, a financial institution in Russia cooperated with VimpelCom, the operator of the Beeline mobile network in June2011 to launch the payment system RuRu, which was designed to allow online and mobile payments, P2P money transfersand mobile remittances.

Utilities, telecoms services, fees for loans and payments to the Russian state, as well as train and air tickets andentertainment event tickets can be paid for using the RuRu platform.

4

entertainment event tickets can be paid for using the RuRu platform.

Consumers need to link a default account to RuRu, which is debited every time a purchase is made through RuRu.

Following the launch of RuRu, only the Beeline mobile account could be charged to transactions made using the paymentservice. However, it was planned to extend the service to include other mobile network operators as well.

Besides mobile accounts, purchases made via Beeline can also be charged to WebMoney accounts, Visa and MasterCardcredit cards.



Methodology

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General Methodology of our Market Reports:

• The reports include the results of secondary market research: By using various sources we ensure maximum objectivity for all

obtained data. As a result companies get a precise and unbiased impression of the market situation.

• Cross referencing of data was conducted in order to ensure validity and reliability.

• The reports contain a Management Summary, summarizing the main information provided in each chapter.

• Besides providing information on the specific topic, every chart contains an Action Title, which summarizes the main statement

of the chart and a Sub Title, which gives information about the country, the topic, the unit or currency, and the time period the

dataon the chart refers to.

• Furthermore, the source of information and its release date are provided on every chart. It is possible that the information included

in one chart is derived from several sources. Then, all sources are mentioned on the chart.

• If available, additional information about the data collection, for example the time of survey and number of people asked, is

provided in the form of a note. In some cases, the note (also) contains additional information needed to fully understand the

contents of the respective data.

• When providing information about amounts of money, local currencies were mostly used. When referencing them in the Action

Title, the EUR values are also provided in brackets. The conversions are always made using the average currency exchange rate

for the respective time period. Should the currency figure be in the future, the average exchange rate of the past 12 months is

used.

• The reports include mainly data from the last 12 months. The exact publication dates are mentioned in every chart.

Methodology for our Online Payment Market Reports:

• The Online Payment market reports include information about leading payment methods in B2C E-Commerce, recent trends on

the payment market, information about the online payment transaction volume, statistics about online payment users, as well as

strategic news about relevant players on the market.

• The “Methods” chapter includes information about the leading payment methods in B2C E-Commerce in the relevant country or

region. For example, a breakdown of B2C E-Commerce sales by payment methods, or a ranking of the most popular payment

methods could be included. These payment methods not only include payment procedures (such as credit card, bank transfer or

online payment), but also payment companies (such as PayPal, iDeal, etc.).

• The “Trend” section includes mostly qualitative information about trends in online payment. The information included in this

chapter allows the reader to identify future trends.

• Moreover, the Online Payment report includes information about the “transaction volume” in online payment, for example

development of the volume over time.

• The “Users” section includes statistics about online payment users, for example the number or the development over time.

• Finally, the reports include strategic information about relevant players in online payment, for example about new products of a market

player, or the expansion to another market.


Frequently Asked Questions

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WHAT IS THE TARGET AUDIENCE FOR THE MARKET REPORTS? The target group of our B2C E-Commece reports are decision makers in top-management, for example from the departments E-Commerce, Business Development, Strategy, Marketing, etc. from large corporations worldwide.

IS THE INFORMATION IN THE MARKET REPORTS COMPARABLE FROM COUNTRY TO COUNTRY? Due to the fact that the information included in the market reports is derived from different sources, some information is not comparable across countries. Different sources mostly have different definitions.

WHAT TYPE OF RESEARCHERS ARE FINDING THE INFORMATION FOR OUR MARKET REPORTS? yStats.com employs multilingual researchers that research and filter all sources and translate the relevant information into English. This ensures that the content of the original sources is correctly interpreted.

WHERE CAN I SEE WHAT KIND OF INFORMATION IS INCLUDED IN THE MARKET REPORTS? For every market report, a detailed Table of Contents is available, clearly stating what information is included. All Table of Contents can be found on our homepage and in the product brochures of the market reports.

IN WHAT FORMAT ARE THE MARKET REPORTS DELIVERED? The market reports are delivered in PowerPoint and PDF format. If a different format is needed, please contact us before the purchase. It would also be possible to order printed versions of the reports for a slightly higher price.

HOW LONG DOES IT TAKE ME TO GAIN ACCESS TO THE REPORT? In general, potential clients gain access to the report within a few hours after sending out the report order form.

HOW CAN I PAY FOR THE MARKET REPORT?

An invoice issued by yStats.com can be paid either by bank transfer or by PayPal. Bank transfer usually takes a few working days, while with PayPal, the money is transferred immediately.

DO I HAVE TO PAY TAX IF I PURCHASE A REPORT? Customers from Germany have to pay an additional tax rate of 19%. Customers from the European Union (EU) do not have to pay tax if they enter a valid VAT Identification Number into the report order form. Customers from non-EU countries do not have to pay tax. Moreover, tax has to be paid for all private purchases from the EU.

HOW MANY EMPLOYEES OF MY COMPANY HAVE ACCESS TO THE REPORTS? We offer different licensing options. Single User Licenses mean that only one user from an organization can access the report. A Site License, allowing all users within a given geographical location to access the report, is available for double the price. Global Site Licenses, allowing access to all worldwide users of an organization, are available for triple the price.

REGARDING THE TIMING, WHEN WILL AN UPDATE OF A MARKET REPORT BE PUBLISHED?In general, the market reports are published on a yearly basis. For further information, please take a look at the report overview, which includes a list of the reports we plan to publish in 2013. If you would like to be informed as soon as the update is published, please inform us.

I HAVE A RESEARCH REQUEST THAT CANNOT BE ANSWERED THROUGH THE MARKET REPORTS. ARE THERE ANY FURTHER PRODUCTS?

If you require further information, we also offer „Customized Research“ on all sectors and countries worldwide. After a detailed briefing, we conduct pre-research and provide potential customers wtih an offer.

HOW DO I ORDER A MARKET REPORT? If you would like to order, please fill out the report order form for the market report included in the relevant product brochure. Afterwards, please sign it and send it back to us by fax or by e-mail.

IS THE REPORT SENT TO ME BY E-MAIL? In general, we provide customers with access to our website. After logging in, the customer can download the report as PowerPoint and PDF files.

WHAT SOURCES ARE USED FOR THE MARKET REPORTS? The reports are all based on reliable sources including national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries, news portals and many other sources.

WHAT TYPE OF ANALYSTS ARE WRITING THE MARKET REPORTS? After the information is researched, it is further analyzed by our international team of research analysts. These analysts have a long experience in the field of E-Commerce research, and they understand the specifications of the market.

IS IT POSSIBLE TO PURCHASE ONLY SELECTED PARTS FROM A MARKET REPORT?

In general, the market reports are only sold as a whole. However, if you are only interested in parts of the report, please contact us.

DO YOU OFFER DISCOUNTS? Yes. “Report Bundle” offers 5 reports of your choice for only EUR 8,900. This means that you can save more than 50%. Furthermore, another option offers a discount of 5% if the customer buys 1 report, and 20% if the customer buys 2 reports. If 3 reports are purchased, a discount of 30% is offered.

DO YOU OFFER AN ANNUAL SUBSCRIPTION OF THE MARKET REPORTS?Yes. Our product “Full Access Global E-Commerce Reports” gives customers access to all our E-Commerce market reports. Furthermore, access to all the market reports we publish during the subscription period is guaranteed.


Selected Reports

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Report Titles Publication Price Dates (excl. VAT)*

Europe Online Payment Methods Report 2013 - First Half 2013 April 2013 € 3,450

Asia-Pacific Online Payment Methods Report 2013 - First Half 2013 April 2013 € 2,450

BRIC Online Payment Methods Report 2013 - First Half 2013 April 2013 € 2,450

Latin America Online Payment Methods 2013 - First Half 2013 April 2013 € 950

North America Online Payment Methods 2013 - First Half 2013 April 2013 € 950

Global B2C E-Commerce Market Report 2013 March 2013 € 5,450

Asia B2C E-Commerce Report 2013 February 2013 € 4,450

Latin America B2C E-Commerce Report 2012 December 2012 € 3,450

Europe B2C E-Commerce Report 2012 December 2012 € 3,950

Middle East Inernet & B2C E-Commerce Report 2012 June 2012 € 2,765

Africa Internet & B2C E-Commerce Report 2012 May 2012 € 2,415

Selected References

Internet, Retail, Consulting, Finance and Other Companies

Internet Companies: Retail Companies: Finance Companies:

• Google • OTTO Group • Credit Suisse

• Amazon • Costco • Morgan Stanley

• eBay • Tchibo direct • Bank of America Merrill Lynch

• Avira • Diesel • Goldman Sachs

• Skype • Citigroup

• Digital River • Oppenheimer & Co.

• First Data

• Citrix Online

• Wirecard

• 1 & 1 Consulting Companies: Other Companies:

• Skrill / Moneybookers • Deloitte • BASF

• Deutsche Telekom • Boston Consulting Group • Red Bull

• CyberSource • Accenture • Lego

• bwin Interactive Entertainment • Bain & Company • Beiersdorf

• Brightcove • Xerox

* Single User License


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