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Growth Hacking Pre-Launch Revenue Why we asked our beta signups to pay $29 to try our Private Beta product …and how we got 11% of them to pay!

Growth Hacking Pre-Launch Revenue, Trak.io Case Study

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A full case study of how, and why, we asked Beta testers to pay $29 to access our private beta at Trak.io including all our revenue numbers, conversion rates and how it helped increase the quality of our beta feedback. Liam Gooding is cofounder and CEO of Trak.io

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Page 1: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

Growth Hacking Pre-Launch RevenueWhy we asked our beta signups to pay $29 to try our Private Beta product

…and how we got 11% of them to pay!

Page 2: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

@liamgooding @trak_io

Page 3: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

Problems With Our Beta

Page 4: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

Server Costs Are Very High(Relative to a typical B2B SaaS app)

Page 5: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

Our Product Is Sexy(But You Need To Put In Some Effort Before You Can Use It)

Page 6: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

Lots Of Tyre Kickers(Lots Of Founders Who Just Want To Check Out What You Built)

Page 7: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

How We Solved It

Page 8: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

“No One Else Is Getting In”(Unless You Slip Me A £20 Note)

Page 9: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

Literally Inspired On A Night Out(When The Club Weren’t Going To Let Superman or Maverick In!)

Liam, CEO

Matt, CTO

Page 10: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

Gumroad Payments: Quick & ‘Throwaway’(After a few days of seeing it worked, we then setup Webhooks & Emails)

Page 11: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

How Successful Was It?

Page 12: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

Gumroad Revenue & Sales(Made up of $29 queue jumps & 2 x $499 payments)

Emailed Existing Waiting List Here

Page 13: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

11% Paid ConversionSee Gumroad Offer > 11% > Purchase

Page 14: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

Customer.io Drip Campaign“Last Chance” emails to people who didn’t pay immediately

Average across 2 emails (2.3% first email, 1% second)

Page 15: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

Better Response Rate To Feedback Emails 90% reply (Paid) vs. 25% reply (Free)

Teamwork Rocks!

Page 16: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

We Also Sold 2 x $499 “Launch Partner” deals

Page 17: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

Tools Used

• Gumroad - Payments, webhook

• Customer.io - “last chance” email campaign

• Trak.io - Gumroad webhook, tracking, sync data to customer.io (public plugin coming soon!)

Page 18: Growth Hacking Pre-Launch Revenue, Trak.io Case Study

Thankyou! Good Hacking

Checkout Trak.io