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JohnVictorR.Tence VP,CorporateHumanResources
JollibeeFoodsCorporation
Ahighhappinessindexhelpsmakerecruitmentand
retentioneasierandhencemorecosteffective.
Source:www.chiumento.co.uk
.
ChiumentoisaUK–basedintegratedtalentmanagementconsultancyfirmthatprovidesintelligentlytailoredandintegratedsolutionstovariouscompanies.
Respondentprofile:1063respondents(547and516women)agedfrom18to65yearsoldinfullorpart–timeworkintheUK.Allareemployedinorganizationof20stafformore.ResearchwasconductedinNovembertoDecember2006.
Thehappinessindexis6.5outof10.
Onequarterofemployeesdescribethemselvesas“veryhappy”atwork.
Aroundhalftheworkforce(56%)are“fairlyhappy.”
Oneinfiveemployeesareunhappyatwork.
73%ofpeopleciterelationshipswithcolleaguesasbeingthekeyfactorinhappinessatwork.
Lackofcommunicationfromthetopwasseenasoneofthebiggestcausesofunhappiness.
Thosewhohavebeeninthesameroleforeightyearsormore(75%)aretheleasthappy,whilethosewhohavebeenintheircurrentjobforlessthanayeararemuchhappier(83%).
Organizationswithover1000staffconsiderthemselveshappy(78%). 82%womenemployeesclaimtobehappywiththeirjobscomparedto
theirmalecounterparts(78%). At85%,thoseaged55+arethehappiestemployees,possiblybecause
theyreachedthepinnacleoftheircareer.Thenexthappiestagegroupistheunder25sat80%,whoareexcitedtobuildtheircareer.Theleasthappyareemployeesintheir40s(77%)whofacetheprospectofworkingforatleast20moreyears.
85%ofseniormanagers&thoseatboardlevelarehappy,makingthemthehappiestemployeegroup.Servicestaffandthoseworkinginsalesarethenexthappiest(83%).
Friendly,supportivecolleagues Enjoyablework Goodleader Goodwork/lifebalance Variedwork Beliefthats/hedoingsomethingworthwhile Feelingthatwhats/hedomakesadifference Beingpartofasuccessfulteam Recognitionforhis/herachievements Competitivesalary
PEOPLETALKWHYIT’SGOODWORKINGATJFC: “Jollibeeisthelargestfastfoodcompanyinthecountry.WorkingatJollibee
willgiveyouasecureprofessionuntilyouretire.”–JollibeeOperationsManager
“HereinJFC,theemployeesarepassionate,talentedanddedicated.Theycontinuetochallengetheorganizationandthemselves,whichgivethemfulfillment.”–JFCHRManager
“Weseethatourleadersindeedwalkthewalkandtalkthetalk.”–JollibeeEmployee
Excitedaboutwhattheydo
Excitedaboutwhotheyworkwith
Excitedaboutwhat’sinitforthem
JFC’S VISION Bringing Jollibee to the world
Creating the “Jollibees” of other countries JB Brunei JB KSA
Yonghe King San Pin Wang Hong Zhuang Yuan
JB USA
Excited about what they do
SIMPLICITY OF JFC’S BUSINESS Employees can see their contributions/roles in the development of the company’s vision. Filipino values and core competencies
Excited about what they do
LEADERS: Character
ValueofHumilitytoListenandLearn ValueofFrugality ValueofTeamwork
Capability
Excited about who they work with
ASSOCIATES:
Alignmentofvalues
Capability
Excited about who they work with
Rewards/Compensation
Expandingsocialnetwork
Personaldevelopment
Careeropportunities
Excited about what’s in it for them
Employeeempowerment
BeeAHero MaAgaangPasko LifeWorks LifeBreak Treeplantingprogram Livelihoodprogram CHEERSprogram E‐Zoneprogram
Employeeengagement
GoldenBeeAwards PAPEAwards WalangKupasAwards Brandconventions Summeroutings Halloweenparties Christmasparties Sportsfests Summerworkshops
JFC PROGRAMS/ INITIATIVES
LEADERSONLEADERSVIDEO
ByArnelPacianoCasanova
The article was published on ABS-CBN’s news website last January 14, 2010 in the Lifestyle Section.
Atty.ArnelPaciano
Casanovaistheyoungest
appointedGeneralCounsel
oftheBasesConversion
andDevelopment
Authority(BCDA).Heisa
lawgraduateofthe
Universityofthe
PhilippineswithaMaster's
degreeinPublic
Administrationfrom
HarvardUniversity.
Atty. Arnel Casanova during his Jollibee days working as a store crew.
THANKYOU!