JohnVictorR.Tence VP,CorporateHumanResources

JollibeeFoodsCorporation

 Ahighhappinessindexhelpsmakerecruitmentand

retentioneasierandhencemorecosteffective.

  Source:www.chiumento.co.uk

.

  ChiumentoisaUK–basedintegratedtalentmanagementconsultancyfirmthatprovidesintelligentlytailoredandintegratedsolutionstovariouscompanies.

  Respondentprofile:1063respondents(547and516women)agedfrom18to65yearsoldinfullorpart–timeworkintheUK.Allareemployedinorganizationof20stafformore.ResearchwasconductedinNovembertoDecember2006.

  Thehappinessindexis6.5outof10.

  Onequarterofemployeesdescribethemselvesas“veryhappy”atwork.

  Aroundhalftheworkforce(56%)are“fairlyhappy.”

  Oneinfiveemployeesareunhappyatwork.

  73%ofpeopleciterelationshipswithcolleaguesasbeingthekeyfactorinhappinessatwork.

  Lackofcommunicationfromthetopwasseenasoneofthebiggestcausesofunhappiness.

  Thosewhohavebeeninthesameroleforeightyearsormore(75%)aretheleasthappy,whilethosewhohavebeenintheircurrentjobforlessthanayeararemuchhappier(83%).

  Organizationswithover1000staffconsiderthemselveshappy(78%).   82%womenemployeesclaimtobehappywiththeirjobscomparedto

theirmalecounterparts(78%).   At85%,thoseaged55+arethehappiestemployees,possiblybecause

theyreachedthepinnacleoftheircareer.Thenexthappiestagegroupistheunder25sat80%,whoareexcitedtobuildtheircareer.Theleasthappyareemployeesintheir40s(77%)whofacetheprospectofworkingforatleast20moreyears.

  85%ofseniormanagers&thoseatboardlevelarehappy,makingthemthehappiestemployeegroup.Servicestaffandthoseworkinginsalesarethenexthappiest(83%).

  Friendly,supportivecolleagues   Enjoyablework   Goodleader   Goodwork/lifebalance   Variedwork   Beliefthats/hedoingsomethingworthwhile   Feelingthatwhats/hedomakesadifference   Beingpartofasuccessfulteam   Recognitionforhis/herachievements   Competitivesalary

  PEOPLETALKWHYIT’SGOODWORKINGATJFC:   “Jollibeeisthelargestfastfoodcompanyinthecountry.WorkingatJollibee

willgiveyouasecureprofessionuntilyouretire.”–JollibeeOperationsManager

  “HereinJFC,theemployeesarepassionate,talentedanddedicated.Theycontinuetochallengetheorganizationandthemselves,whichgivethemfulfillment.”–JFCHRManager

  “Weseethatourleadersindeedwalkthewalkandtalkthetalk.”–JollibeeEmployee

 Excitedaboutwhattheydo

 Excitedaboutwhotheyworkwith

 Excitedaboutwhat’sinitforthem

JFC’S VISION Bringing Jollibee to the world

Creating the “Jollibees” of other countries JB Brunei JB KSA

Yonghe King San Pin Wang Hong Zhuang Yuan

JB USA

Excited about what they do

SIMPLICITY OF JFC’S BUSINESS  Employees can see their contributions/roles in the development of the company’s vision.   Filipino values and core competencies

Excited about what they do

LEADERS:   Character

 ValueofHumilitytoListenandLearn  ValueofFrugality  ValueofTeamwork

  Capability

Excited about who they work with

ASSOCIATES:

Alignmentofvalues

Capability

Excited about who they work with

 Rewards/Compensation

 Expandingsocialnetwork

 Personaldevelopment

 Careeropportunities

Excited about what’s in it for them

Employeeempowerment

  BeeAHero   MaAgaangPasko   LifeWorks   LifeBreak   Treeplantingprogram   Livelihoodprogram   CHEERSprogram   E‐Zoneprogram

Employeeengagement

  GoldenBeeAwards   PAPEAwards   WalangKupasAwards   Brandconventions   Summeroutings   Halloweenparties   Christmasparties   Sportsfests   Summerworkshops

JFC PROGRAMS/ INITIATIVES

LEADERSONLEADERSVIDEO

ByArnelPacianoCasanova

The article was published on ABS-CBN’s news website last January 14, 2010 in the Lifestyle Section.

Atty.ArnelPaciano

Casanovaistheyoungest

appointedGeneralCounsel

oftheBasesConversion

andDevelopment

Authority(BCDA).Heisa

lawgraduateofthe

Universityofthe

PhilippineswithaMaster's

degreeinPublic

Administrationfrom

HarvardUniversity.

Atty. Arnel Casanova during his Jollibee days working as a store crew.

THANKYOU!