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© 2012 MediaMind | A division of DG | All rights reserved Justifying Digital Media Joey Chee | Client Services Director, SEA Get The Most Out Of Digital

Harnessing digital 2012 telco

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  • 1.Get The Most Out Of DigitalJustifying Digital MediaJoey Chee | Client Services Director, SEA 2012 MediaMind | A division of DG | All rights reserved

2. Agenda Introduction & company positioning Justifying Digital One Tracking System Direct Response Solutions Case Studies Q&A 2012 MediaMind | A division of DG | All rights reserved 3. Video & More DataConstant Innovation Cross Channel Analytics Visual Analytics DG Integrations Adding Channel Data HTML 5and moreCross-Channel Tracking MediaMind v2 Smart VersioningSmart Planning Smart TradingLaunchedMediaMind Platform Built for agenciesLaunchedACMCampaignManagement v1World ClassRich Media Provider 2012 MediaMind | A division of DG | All rights reserved 4. The VisionManaging the Full Digital Campaign Lifecycle Multiple web sites, formats and channels Targeting ads to audiences Concurrent global delivery Increased impact Consistent measurement and analytics Optimization for efficiency 2012 MediaMind | A division of DG | All rights reserved 5. Challenges in Migrating to Digital AdvertisingAdvertiser Media SuppliersConsumersMedia AgencyDisplay Industry Challenges Search? Fragmentation Engagement Data Networks ? Creative AgencyEmerging? 2012 MediaMind | A division of DG | All rights reserved 6. Addressing Digital Advertising ChallengesAdvertiser AgenciesMediaMindMedia Suppliers Consumers Display Media Agency Search Fragmentation Integrated ReachEngagement Creative Impact & Relevancy Agency DataNetworks Analysis & Optimization Emerging 2012 MediaMind | A division of DG | All rights reserved 7. Case Study 2012 MediaMind | A division of DG | All rights reserved 8. 2010 MediaMind Technologies Inc. | All rights reserved 9. YES 4G Broadband Launch 2012 MediaMind | A division of DG | All rights reserved 10. = 2012 MediaMind | A division of DG | All rights reserved 11. Tracking Beyond ClickUnique InteractingPost Click IRUsers Conversion Post Click Average Latency User initiated Unique Video ViewerExpansionInteraction DurationVideo MuteRate CTRExpansion Full Play RateRate Expansion Duration Video start Video FullyVideo AverageRate Played Rate Duration Video 50% Played Rate 2012 MediaMind | A division of DG | All rights reserved 12. Laying The Right FoundationWhats the campaign objectives? Direct responseo In page conversiono Post impressions/clicks conversiono CTR Branding : Think in-banner engagemento Brand interactiono Expandableo Video 2012 MediaMind | A division of DG | All rights reserved 13. what did the userseeFrequency of exposureInteractive Dwell timewhat did the user doLevel / type of interactionMeasure type of response 2012 MediaMind | A division of DG | All rights reserved 14. not all who seeBrand not immediateResponse as post view touchnot all who touchResponse in situationResponse as searchclick 2012 MediaMind | A division of DG | All rights reserved 15. Not Everyone Clicks BUT 2012 MediaMind | A division of DG | All rights reserved 16. understanding yourobjective is the key 2012 MediaMind | A division of DG | All rights reserved 17. Consumer Life CycleExpensive 1.Point of Measurement? awareness2.Technology insertions?Display AdvertisingDwell TimeRich Media / Standard DisplayVideo InStream / InGameCost Effective On / Offlineretention consideration Brand Advocacy Microsite Advertising Retargeting of user to up-sell In situ on site within BannerEncourage recommendation viaExternal Link By Clicks widgets Rich ApplicationDisplay Search$$$CPC / CPECPA / ROI purchaseevaluationCommitment ProcessIn situ on site within bannerSearch AdvertisingClient site / Reseller SiteIndependent ResearchOffline in-Store Rating Mechanisms 2012 MediaMind | A division of DG | All rights reserved 18. Role of Technology Social MediaContentDirectResponse SearchCampaignCampaignBrand OtherCampaign MarketingWebsiteIntegrate all the moving parts of your Brand Messagecampaign 2012 MediaMind | A division of DG | All rights reserved 19. When Mark is surfing the net. 2011 MediaMind Technologies Inc. | All rights reserved 20. Finally, Mark signed up. 2011 MediaMind Technologies Inc. | All rights reserved 21. Report on Actual Behavior Search forinformationView thestandard Visit the Purchase or adwebsiteConvertInteract with Rich Media 2011 MediaMind Technologies Inc. | All rights reserved 22. not all who buyclicknot all who click Buy 2012 MediaMind | A division of DG | All rights reserved 23. What is Conversion? 2011 MediaMind Technologies Inc. | All rights reserved 24. 2011 MediaMind Technologies Inc. | All rights reserved 25. End-To-End TrackingStep 1$$ 2012 MediaMind | A division of DG | All rights reserved 26. One-Tracking SystemAccurate Conversion Data (de-duplication)Yahoo!MSNDisplay campaign exposure One RegistrationAttribution Model: Last Impressions / Last ClicksYahoo! conversion _tag> MSN 2012 MediaMind | A division of DG | All rights reserved 27. Cross Channel Display & SearchWhen Search and Display are tracked separatelytogether display searchCross-channel exposureOne Registrationconversion _tag> 2012 MediaMind | A division of DG | All rights reserved 28. Search & Display Working TogetherRich Standard SearchMedia Manage and measuresearch and display fromMediaMind Instantly integrate bidmanagement tools Automatic de-duplicationof conversion data Cross CampaignTotalChannel type ConversionsImpact Rate Cross ChannelDisplay28.22% 314Campaign ResultsSearch 60.21%1261 2012 MediaMind | A division of DG | All rights reserved 29. better togetherHello! My name is: Hello! My name is: CreativityAnalytics 2012 MediaMind | A division of DG | All rights reserved 30. Before Campaign StartsThe goal of your campaign must beidentified in terms of data: What do you want to achieve? How much of it do you want to achieve? What measurement/data bestcommunicates the two? Now, how can the creative execution drivetowards that goal? 2012 MediaMind | A division of DG | All rights reserved 31. Brand AwarenessDirect Response Brand interaction: Interaction rate, In page conversioninteraction duration (Data capture, downloads, etc.) Expandable: expansion rate,expansion duration Post impressions/clicks conversion Video: play rate, video duration 2012 MediaMind | A division of DG | All rights reserved 32. BrandAwareness 2012 MediaMind | A division of DG | All rights reserved 33. What Do We Measure?Metrics: Impressions Clicks Expansion Rate Model Choices x3 Video Plays x3 Image Gallery Interaction Rate Dwell Rate Dwell Time 2012 MediaMind | A division of DG | All rights reserved 34. Measurable ObjectivesBrand-centered campaign:Reach 2,000,000 viewers, of which300,000 will engage with the brand byspending at least 30 seconds on the ad. 2012 MediaMind | A division of DG | All rights reserved 35. VideoBanner with Dwell time X2 2012 MediaMind Technologies Inc. | All rights reserved 36. banner withHow about Multiple videos? 2012 MediaMind Technologies Inc. | All rights reserved 37. 2010 MediaMind Technologies Inc. | All rights reserved 38. 2012 MediaMind Technologies Inc. | All rights reserved 39. 2012 MediaMind Technologies Inc. | All rights reserved 40. 2012 MediaMind Technologies Inc. | All rights reserved 41. 2012 MediaMind Technologies Inc. | All rights reserved 42. 2012 MediaMind Technologies Inc. | All rights reserved 43. 2012 MediaMind Technologies Inc. | All rights reserved 44. DirectResponse 2012 MediaMind | A division of DG | All rights reserved 45. What Do We Measure?Metrics: Impressions Clicks In-Banner Conversion(Data Capture, Brochure/ Coupons Downloads) 2012 MediaMind | A division of DG | All rights reserved 46. What Is This Direct Response You Speak Off? Marketing that is meant to solicit a specific, immediate & measurable responsefrom consumers! 2012 MediaMind | A Division of DG | All rights reserved 47. Measurable ObjectivesDirect response campaign:Reaching 1,000,000 viewers of which5,000 will interact with the ad by clickingthru to a download page. 2012 MediaMind | A division of DG | All rights reserved 48. Elements Of A Typical DR OfferOffer CTA Means of Response 2012 MediaMind | A Division of DG | All rights reserved 49. DR Advertising Hinges on Consumer Actions 2012 MediaMind | A Division of DG | All rights reserved 50. Search UniFis Availability AtFor Full Details of this Promotion, leaveYour Address daywe will call youus your contact details,on the next workingStreet Type: Full Name:Street Name:OR Email:Building Name:OR MobileAddress Number:Keyword:Search 2012 MediaMind | A division of DG | All rights reserved 51. COMBINING BRAND AWARENESS AND DIRECT RESPONSE TOGETHER 2012 MediaMind | A division of DG | All rights reserved 52. Tear back 2012 MediaMind Technologies Inc. | All rights reserved 53. 2012 MediaMind Technologies Inc. | All rights reserved 54. 2012 MediaMind Technologies Inc. | All rights reserved 55. 2012 MediaMind Technologies Inc. | All rights reserved 56. 2012 MediaMind Technologies Inc. | All rights reserved 57. 2012 MediaMind Technologies Inc. | All rights reserved 58. Dwell affectsBrandingNew research by MediaMind and comScore 2012 MediaMind Technologies Inc. | All rights reserved 59. Brand Related SearchX3High Dwellincreases brandrelated search 2012 MediaMind Technologies Inc. | All rights reserved 60. Site TrafficHigh Dwellincreases sitetraffic by +69% 2012 MediaMind Technologies Inc. | All rights reserved 61. High Dwellmore page viewslonger time on site 2012 MediaMind Technologies Inc. | All rights reserved 62. leads to highConversionRateLanding Page Visits Sales EnquiryRegistrationDownloadEngagement 2012 MediaMind Technologies Inc. | All rights reserved 63. Metric Based Choice Of CreativeInteractive Elements Expandable In Banner Games Videohotspots Downloads Pre-expand / OTP MP3, Ringtones, Social SharingDirect ResponseWallpaper 2012 MediaMind | A division of DG | All rights reserved 64. Conclusion Dont start your creative brief with: What is the latest technology or cool stuff? Instead start with The campaign objective What works for your brand Measurable metrics 2012 MediaMind | A division of DG | All rights reserved 65. Smart Versioning Targeting Retargeting Optimization To geo-location To site visits By click/conversion To publisher keyword To ad engagement By engagement To demographics To ad exposure By geo-location By demographics By publisher keyword Creative Production Tools 2012 MediaMind | A division of DG | All rights reserved 66. 2011 MediaMindMediaMind | of division of DG reserved reserved 2012 | A division A DG | All rights | All rights 67. Moving Forward 2011 MediaMindMediaMind | of division of DG reserved reserved 2012 | A division A DG | All rights | All rights 68. Mass Messaging Relevant To Digital ? Designed for push media, not interactive media Huge wastage - a large proportion will reachirrelevant audiencesPeople eventually get tired of even the best creative 2010 MediaMind Technologies Inc. | All rights reserved 69. Items to Overcome to Increase Digital Spend 55% Forrester Research found 47%Better Targeting 43%was the main driver to increase34% digital spend29%25%24%1%Source: Forrester Consulting, "Marketers Crave Solutions That Provide Richer Performance And Audience Insights" 2011 MediaMind | A | A division of DG All rights reserved 2011 MediaMind division of DG | | All rights reservedcommissioned by Adometry, June 15, 2011 70. Smart Versioning TargetingRetargetingOptimization By click/conversion By engagement To geo-location To site visits By geo-location To publisher keyword To ad engagement By demographics To demographics To ad exposure By publisher keyword Creative Production Tools 2012 MediaMind | A division of DG | All rights reserved 71. Case Study #1:Retargeting 2011 MediaMind | A division of DG | All rights reserved 72. General Retargeting General Retargeting AdGeneral Retargeting Ad General retargeting yields slightly above average CTR 2011 MediaMind | A division of DG | All rights reserved 73. Smarter Retargeting Yields Record CTR1.5%0.08%Before Smart Versioning w/ Smart Versioning 2011 MediaMind | A | A division of DG All rights reserved 2011 MediaMind division of DG | | All rights reserved 74. Case Study #2:Targeting 2011 MediaMind | A division of DG | All rights reserved 75. General TargetingGeneric Product MessagingCampaign Objectives: Raise awareness new fuel-efficient model Illustrate point A to point B, without re-fuelingChallenges: Use generic product messaging Develop unique assets for each market pair 2011 MediaMind | A division of DG | All rights reserved 76. Geo-Targeting Increased KPIs by up to 69%Frankfurt - Marseille Aachen - MarseilleKiel - Innsbruck Using Smart Versioning, copy/images were dynamically updated, via an IP lookup, to include userscurrent location. Geo-targeted banners promoted driving to their "sister metropolitan" area without having tore-fuel Dwell time went through the roof jumping 27.4% over benchmarks at a lower production costBenchmark*S.V.Benchmark*S.V.*Global European Auto BenchmarksSmart Versioning 2011 MediaMind | A | A division of DG All rights reserved 2011 MediaMind division of DG | | All rights reserved 77. Personalize local messagesMedanBalikpapanMakassarJakarta YogyakartaBali 2010 MediaMind Technologies Inc. | All rights reserved 78. Personalize local messages Local store information and contacts Local weather Sumantra Local productsKalimantan Local store promotion Local couponSulawesiJawa 2010 MediaMind Technologies Inc. | All rights reserved 79. Targeted FrequencyNewGroup AGroup B Product Group CGroup D Call forCustomer, Information PackageActionRichExperience Information(Conversion)End of the Funnel Consumer Purchase Cycle 2012 MediaMind | A division of DG | All rights reserved 80. Case Study #3:Optimization 2011 MediaMind | A division of DG | All rights reserved 81. Case Study: Tourism AustraliaCampaign Details & ObjectivesClient: Tourism AustraliaCampaign: Theres nothing like AustraliaNZ LaunchMediaMind Product Used: Smart VersioningCreative Agency: Tribal DDB NZMedia Agency: Carat NZCampaign Objectives: Engage New Zealanders online, sharingwith them Australians favorite experiences Kiwis were invited to visitNothinglikeaustralia.com where they couldinteract in over 29,000 unique experiences 2011 MediaMind | A division of DG | All rights reserved 82. Case Study: Optimization Tourism Australia utilized six unique banners highlighting different vacation activities:0.82% 90% Rotation90% Rotation90% Rotation 90% RotationWeeks 1 2 All Creative RunningWeek 3 Week 4Week 5Week 6 10% Rotation10% Rotation10% Rotation 10% Rotation0.15%Regular Campaign Campaign w/ Smart Versioning 2011 MediaMind | A | A division of DG All rights reserved 2011 MediaMind division of DG | | All rights reserved 83. Geo-Optimization Multiple Campaigns Optimize to best performing products,offers or adversions PER geo-location 2010 MediaMind Technologies Inc. | All rights reserved 84. How AboutProduction? 2012 MediaMind | A division of DG | All rights reserved 85. Smart Versioning Smart Versioning enables advertisers to build ads that are completely integrated & dynamic, givingyou the power to update a campaign in a few clicks. 2011 MediaMind Technologies Inc. | All rights reserved 86. Update SV Using Excel 2011 MediaMind Technologies Inc. | All rights reserved 87. 2010 MediaMind Technologies Inc. | All rights reserved 88. 2010 MediaMind Technologies Inc. | All rights reserved 89. Production Cost Comparison without Smart Versioningwith Smart Versioning $3,500 production costs for $3,500 production costs for+ master ad +master ad$1500 production costs $0 production costsx per version xper version 30 number of versions 30 number of versions = $48,500 = $3,500 2012 MediaMind | A division of DG | All rights reserved 90. 2012 MediaMind | A division of DG | All rights reserved 91. Questions? 2011 MediaMind | A division of DG | All rights reserved 2012 92. [email protected]: [email protected]+6012 375 5356 BBM: 28F84D34@mediamind_chat@creative_zone 2012 MediaMind | A division of DG | All rights reserved 93. Thank you! 2012 MediaMind || A division of DG | All rights reserved 2012 MediaMind A divison