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How the Cloud Enables Consumer Electronics SuccessRanga Bodla, Director, Industry Marketing, NetSuiteBrian Hodgson, VP of Sales and Marketing, OzLINKMatt Nelson, Supply Chain, Able PlanetBrendan Florez, Assistant GM, Polyera
Agenda
Introductions
The Changing Nature of Global Commerce
The Move to the Cloud
Roundtable Discussion
Q&A
2
Speakers
3
Brian Hodgson, VP Sales and Marketing
Matt Nelson,Supply Chain
Brendan Florez, Assistant GM
Ranga BodlaIndustry Marketing
Powers Enterprises Powers eCommerce
Used by 16,000+ global organizations
World’s most deployed cloud ERP
13 Internet Retailer 500 etailersCodie Awards:
Best Ecommerce SolutionBest Business Management SolutionBest Relationship Management Solution
Founded 1998Publicly traded on NYSE: “N”Offices in 10 countries1,700+ employees2012 revenue: $309M
Background Performance
NetSuite: Quick Take
© NetSuite Inc. 2013
Able Planet
Designer and manufacturer of innovative audio equipmentFounded 2004, privately held40+ Employees; HQ in Wheat Ridge Colorado, locations in China & TaiwanCustomers in North America, Europe, and AsiaNetSuite customer since 2010
Overview
Semiconductor supplier for printed and flexible electronicsPrivately held; Founded 200560+ Employees; Offices in US and TaiwanCustomers in North America, Europe, and AsiaNetSuite customer since 2010
Source: Wikimedia Commons
OzLINK Overview
© NetSuite Inc. 2011 Confidential 7
Founded 2002Privately heldOver 10,000 customersOver 500 joint customers with NetSuiteNetSuite partner since 2005Integrating and automating order management
Company
Today’s Global Supply ChainInternational Connectivity through
satellites and cloud technology
Global Air
DEMAND/SUPPLY
Raw Materials Supplier
Component Supplier
Retail Store
Raw Materials Supplier
Component Supplier
Global Ocean
Global DC
Customers
Retail StoreHome Delivery
Global DC
DEMAND/SUPPLY
Home Delivery
Customers
Customers
© NetSuite Inc. 2013
The Typical Way
MRP
Sales
Order ManagementAccounting
Warehousing
CE Market Drivers Amplify The Problems
Status Quo
BusinessComplexity & Inefficiency
IncompleteView Lack of Timely
Necessary Info
Cost of BusinessOut of Control
ShrinkingLife Cycles
ComponentObsolescence
ShiftingChannels
FickleConsumer
Expectations
Top Customer Focused Initiatives
Source: 2013 Annual Order Management Survey
So What Does This Mean?
− Find fundamentally new ways to cut costs
− Drive better efficiency by automating business processes
− Cut overhead, consolidate IT
− Manage cash flow
− Drive top line and bottom line improvements
Streamlined, Dynamic Processes
Complete Business View
Anytime, Anywhere Access
Low Costs of Operations
The Cloud Enables Today’s 21st Century CE Business
Reliable backup Flexibility Accessibility Ability to outsource non-core
business Improved communication Less administration Better data storage Ability to ramp up quickly
when needed
Why Cloud? Why Now?
Deployment Optionswould be considered today
On Demand / Software as a Service (SaaS)
Hosted and managed by ERP
vendor
Hosted and managed by independent
3rd party
Preconfigured on a hardware ap-
pliance
Traditional licensed on-
premise
0%
20%
40%
60%
45% 42%
20% 21%
56%
Appeal of SaaS
Perceived as lower risk
Ease of bringing up new remote sites
Leave security and other IT issues to experts
Ease of remote access for distributed workforce
Ability to treat as opex versus capex
More leading-edge thru more frequent updates
We have limited IT resources
Lower start-up costs
Reduces the cost and effort of upgrades
Lower total cost of ownership
0% 10% 20% 30% 40% 50% 60%
25%
27%
29%
36%
37%
39%
42%
46%
48%
52%
Concerns over SaaS
No real concerns
Already invested in IT resources
We don't find it that much less expensive
On-premise solutions offer more functionality
We require heavy customization
We want to control our own upgrade process
Downtime risk - predictable performance
Possibility of escalating costs
Security concerns
0% 20% 40% 60%
10%
15%
18%
23%
25%
26%
46%
47%
58%
Ecommerce as a Focus
Source: Outlook for Wholesale Distribution in 2013
Mobile is a ‘game-changer’
Source: Outlook for Wholesale Distribution in 2013
Q&A
CE Runs NetSuite …