How To Be a Thought Leader - Online

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  1. 1. Cmon Get Social presented to the Institute Of Management Consultants September 29, 2009 Vanessa DiMauro CEO Leader Networks
  2. 2. Professional networking & social mediaIts all about connecting online
  3. 3. Why Engage Online?
    • Members make good clients
      • Gain 24X7 view into existing client issues and interests
      • Showcase value of your practice to prospective clients
      • Increase client loyalty and retention with the web of knowledge
    • Member participation helps practice area
      • Bubble up new trends and issues
      • Surfaces issues that need consulting help
      • Allow you to test new ideas and approaches in a less formal way online
    • Online Participation with you = relationship building
      • Relationship are a gateway to purchase decisions
    Leader Networks 2009
  4. 4. Being A Brand Online
    • Online Leadership offers an opportunity for you to develop your
    • Idea Portfoliothrough active participation
    • with people and content over time
      • Hybrid between published article and verbal presentation i.e. talk or consulting situation
      • BUT: Big Difference - Exchanges are typically BETWEEN you and another person plus onlookers
      • Most important thing to get rightis how you interact with people online
    2009 Leader Networks
  5. 5. Listening:Reputation Management
    • Discover your online identity
      • Research yourself, your firm or company and your area of practice
      • Fix or edit any incorrect information about you or your firm.
    • If you find yourself quoted, mentioned or commented about on a blog or article, use comments area to respond right away
    Activity + Credibility = Visibility
  6. 6. Collaborating: Creating an Effective Social Media Profile
    • She is reachable and accessible
    • Effective photo and contact information
    • Expertise and area of practice is clear and well defined
    • Credible authority established
    • Bio is first person
    • She has spoken on 6 continents about the rule of law, women in the law, and the future of the law.
    • Links to others = well connected
    • Interests give personal feeling
    • Activity and frequency of use establishes commitment
  7. 7. The Network Effect
    • Jim connects to 14 people upon joining a Network
    • Those 14 people live in 12 different states and 1 different country
    • And represent 7 different areas of expertise
    • Jim now has the ability to connect with all 14 peoples connections
    • Jim is now connected to about 400 people
    • Just by connecting to 14 people
    Professional networking success means making connections And using them well
  8. 8. Effective Thought Leaders Help Other SEE
        • S upport Knowledge Exchange
        • E ncourage Others to Be Visible Online
        • E nable Access to Tools and Resources
    Leader Networks 2009
  9. 9. Facilitation Best Practice for Thought Leaders
    • Framing a question effectively
      • Blending inquiry with advocacy
    • Being a facilitator not an expert knower
      • Moving tacit knowledge into explicit knowledge
    • Tone and timing
    • Talking to yourself
    • Outreach
    • Teaching a man to fish
      • Connecting others
      • Handing over reigns
      • Managing a highly involved subgroup
    Leader Networks 2009
  10. 10. Thought Leader Tactics for Engagement Leader Networks 2009Main goal Key action Discover membersintroduce self and email them short overview of group Give members a go-to resource (you) Educate members Be a resource to other onlineInvolve members Ask individuals for documents, opinions, posts and interviews to share with the community Connect membersPoint people to valuable resources, discussions other people Reward members Reinforce community-enhancing behaviors by thanking members, featuring members, sending knowledge-gifts or access to special events.
  11. 11. A Social Media Lifecycle 2009 Leader Networks SEARCH Find clients or colleagues who are members of the network, identify relationships and connect with them
    • Send a link to a story that would be relevant or interesting to them
    • Watch blogs and use the comment feature
    • Answer questions in the discussion groups
    • Feature others on your blog or reference them favorably in the community
    INVITE Ask others to participate in an online discussion topic with you CONNECT Engage with others and be a connector
  12. 12.
    • "Share your knowledge. It's a way to achieve immortality."-- Dalai Lama
  13. 13. Promoting:Using Social Media to Prospect
    • Prepared
    • Connected
    • In step with others
    • Graceful
    Or ... How social media are just like being at a face-to-face event
  14. 14. Mis-step #1: Business goals dont match Social Media Program/Efforts Intention and outcome need to be aligned The WHO should dictatethe HOW and the WHY
  15. 15. Misstep #2: Building Mausoleums instead of Sherpa TentsEvolutionary sprints are key Build, learn, evolve, build, learn, evolve, build
  16. 16. Misstep #3: Excessive Exuberance Monitor and Measureto Know and Grow. The Right Metrics Matter!
  17. 17. What You Need to Succeed: the Three Ps
    • A Purpose for engaging
      • Know what you want to get out of online professional networking
      • Define the social media program goals and plans (increase awareness of partners capabilities, share thought leadership)
    • A Point of View
      • Use the virtual podium wisely photo, info & ideas and update
      • Power to showcase knowledge
        • let your attorneys show what they know
        • Transparency is key
        • If they would be allowed to attend an event without regulation, let them online without controls
    • Patience
      • Returns come over time - expect results after 3-6 months.
      • In person rules of engagement = online rules of engagement
  18. 18. 20 Minute Social Media Game Plan
    • For an effective Social Media savvy professional ...
    • Spends 5 minutes a day scanning RSS feeds, blogs and emails
    • 1 second to check reputation alert, topic or company key word alert
      • 5 minutes to respond-- if need be -- to a blog post or social media entry
      • Send email to author of great article invites to connect if she responds
    • Logs into professional network every few days for about 8-10 minutes
      • Connects to 1-3 people every few visits
      • Writes a personalized email to 1-2 connections
      • Scans forums or blogs
        • Comments briefly or posts a message
    • Once or twice a month(at least) writes or co-writes a blog entry
      • Twitters new blog post
      • Posts blog on network profile
      • RSS sends blog entry automatically to all subscribers
      • Responds to comments
  19. 19. Presenters BIO
    • Vanessa DiMauro is the CEO of Leader Networks. A pioneer in business-to-business community building, Vanessa has been creating successful online communities and networks for more than fifteen years. Vanessa is a popular speaker, researcher and author on the topics of online communities, social and professional networking, and Web 2.0 for business. With a research background, Vanessa takes the approach of a cultural anthropologist to help businesses effectively use social media to get closer to their customers, generate revenue, innovation and tangible ROI. She has founded and run leading online professional communities such as Cambridge Information Network (CIN) for Cambridge Technology Partners, Computerworld Executive Suite and CXO Systems' Peer Visibility Network. She consults with many organizations on Web 2.0 for business and has a blue chip client list which includes Cisco, Cognizant, EMC, LexisNexis, The Palladium Group and SAP.
    • Vanessa DiMauro was recently named a 2009 Research Fellow for the Society of New Communications Research and also serves as an Executive- In-Residence at Babson College, for the Olin School of Management. Women in Technology International (WITI) named Vanessa DiMauro one of "Boston's Most In