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How to Measure the RIGHT MARKETING Metrics PRESENTED BY: MICHAEL REYNOLDS

How to Measure the Right Marketing Metrics

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As a marketing director or CEO, you want good data that tells you how your Inbound Marketing program is working. However, what metrics should you be measuring? It’s time to move beyond vanity numbers like Facebook likes and basic website traffic. In this webinar, we’ll cover: * What the most important metrics are in your marketing program * How to measure and analyze data * What social media metrics are important * How to generate consistent report for other stakeholders in your organization * How to improve your marketing program using data If you’re a marketing director, business owner, or CEO, you’ll leave this session with a clear understanding of exactly how to measure the success of your Inbound Marketing program.

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Page 1: How to Measure the Right Marketing Metrics

How to Measure the RIGHT MARKETING Metrics

PRESENTED BY: MICHAEL REYNOLDS

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Michael ReynoldsAbout Michael: • President / CEO of SpinWeb • Cellist • Sushi connoisseur • Tennis player • Marketing/tech nerd • www.spinweb.net

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Measuring Marketing Success Doesn’t Have to Be Hard

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Agenda

We’ll Cover: • What metrics matter • How to measure • How to report • Q&A

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“Shiny” Metrics?

“Although our quarterly earnings dropped by twenty five percent, I feel compelled to point out that our Facebook likes have doubled.”

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What Metrics Matter?

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Attract = Website Traffic

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Website Traffic

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Organic Search Traffic (SEO)

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Social Media Traffic

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Social Media Traffic

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Direct Traffic + Mobile Search

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Keyword Movement

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Keyword Movement

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Convert

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Leads or Contacts

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Database Growth

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Landing Page Conversions

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Close

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Nurturing Metrics

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Email Performance

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New Sales

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Delight

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Social Performance

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Social Performance

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Social Performance

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Measure What Matters

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ToolsAnalytics tools:

• HubSpot (preferred) • Rival IQ • Google Analytics • Google Webmaster Tools • ExactTarget • Marketo • Eloqua

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Reporting to Boss/Board

Monthly Report Structure: • What got done last month • What projects are coming up • Performance metrics • Discussion/todo items

Page 30: How to Measure the Right Marketing Metrics

How to Measure the RIGHT MARKETING Metrics

PRESENTED BY: MICHAEL REYNOLDS