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how to
Motivate your team during scrum?
http://en.wikipedia.org/wiki/File:Scrum-1.JPG
Who am I?*
Dimitri Honlet (24)
Digital Project Manager
* My presentations are inspired by daily problems I’ve experienced myself and intended to help others out there experiencing the same problems. At the same time I’m continiously trying to apply the theory to practice
at
tags: scrum master engaged motivated
responsible ambitious music minded
@twitdimi
lost in:
and these presentations are helpful tools to help me realize this for myself.
WHAT’S THE
EXPERIENCED?PROBLEM
As a Professional Scrum Master, I’m trying to implement agile in our development department...“
to most of our developers, this way of working is new
http://www.flickr.com/photos/slworking/4505410597/
what’s the problem experienced?
as they’re used to their old work environment, sometimes it’s hard to encourage them for this new way of working
http://www.flickr.com/photos/a1ex/3316800986
what’s the problem experienced?
WHAT ARE THE
SYMPTOMS?
the daily stand-up is a window intothe motivation level of the team
what are the symptoms?
http://www.flickr.com/photos/barbro2009/5649912571/
motivated teams unmotivated teams
noisy complex
chaoticinformation
rich
humor
intensitybeing in it together
boredom
impatience to end
individuals reporting
only paying attention
when it’s your turn
motivation in daily stand-ups
what are the symptoms?
http://nanhaogroup.en.made-in-china.com
what are the symptoms?
not writing down every task
working on different user stories
than the ones they should
http://www.flickr.com/photos/klean-dk/5534136179/
thinking planning poker is a waste of time
feeling not committed to the sprint goal
other symptoms?
difficult to makethem stand up
WHY DO DEVELOPERS
RESISTSCRUM?
They like the status quo
They don’t like Scrum
1
2
why do developers resist Scrum?
why do developers resist Scrum? followersdiehards saboteurs skeptics
Diehards
Followers
Saboteurs
Skeptics
Like the status quo Don’t like Scrum
Pas
sive
Act
ive
Why they resist
Ho
w t
hey
resi
st
1 2
why do developers resist Scrum? followersdiehards saboteurs skeptics
resist actively
like the status quo
attempt to prevent the transition
by rallying others to their cause
diehards
http://www.flickr.com/photos/johotravels/350355712/
why do developers resist Scrum? followersdiehards saboteurs skeptics
try to undermine the transition effort
provide active resistance
resist from a dislike of Scrum
saboteurs
http://www.flickr.com/photos/jblmpao/6756972999/
why do developers resist Scrum? followersdiehards saboteurs skeptics
like the status quo
resist passively
not enraged by prospect of change
need to be shown that Scrum is new status quo
followers
http://www.flickr.com/photos/chrismar/3631822931/
why do developers resist Scrum? followersdiehards saboteurs skeptics
http://www.sxc.hu/pic/l/m/mt/mtbrg/1045180_38459445.jpg
do not agree with the principles of Scrum
resist passively
skeptics
politely argue against Scrum
HOW CAN WE
REACTAT THIS RESISTANCE?
AutonomyMasteryPurpose
* Dan Pink
There are three factors that in!uence the instrinsic motivation- @DanPink
http://innovatorsnetwork.wordpress.com/2008/12/02/daniel-pinks-video/
how can we react at this resistance?
“
Autonomy1
Autonomy1
how’s this possible in Scrum?
how can we react at this resistance? purposeautonomy mastery
Scrum Master emboldens the team to take ownership
http://www.flickr.com/photos/snapeverything/3356082428/
... but creates an environment where it’s safe to fail
how can we react at this resistance? purposeautonomy mastery
Scrum Master shifts layers of management responsibility to the team
http://www.flickr.com/photos/junnn/4690183182/
goal?
coaching the team to higher levels of autonomy
more motivation
greaterperformance
betterresult
how can we react at this resistance? purposeautonomy mastery
MANAGEMENT
TEAM
auto
nom
y
Mastery2
Mastery2
how’s this possible in Scrum?
how can we react at this resistance? purposeautonomy mastery
we like to get better at stuff...
http://www.flickr.com/photos/racoles/5205915102/
how can we react at this resistance? purposeautonomy mastery
... a good Scrum Master can make this happen as well
Learn them how to get better at Scrum
Show them how Scrum will contribute to them getting
better at their job
http://www.flickr.com/photos/49554039@N06/5912366137/
Try to reach that point where a team is using the
Scrum artifacts automatically as a tool that
helps them to keep structure in their work
how can we react at this resistance? purposeautonomy mastery
http://www.flickr.com/photos/armanto/6008129878/
Purpose3
Purpose3
how’s this possible in Scrum?
how can we react at this resistance? purposeautonomy mastery
de"ne a clear sprint goal
Sprint goals are a thankful instrument in Scrum to create purpose
http://www.cooperationalexcellence.nl
Scrum is not just standing up and burning down!“
Scrum is not just standing up and burning down!
you’ve got to explain to the team
what the purpose is of Scrum“
explain why...We’re going to estimate these user stories
Why? I hate doing estimates
Do you have a better way of letting the client know how long this project is going to take? Without this we can’t get the budget approved and nobody gets paid.
Hmm.. no
So if we do this estimate we’ll have our complete scope, total guess, estimated timeline based on a bunch of stuff we know will change - but at least it is something. Ok
how can we react at this resistance? purposeautonomy mastery
Scrum Master
Developer
http://www.flickr.com/photos/piaser/3203918924/
estimation
explain why...
how can we react at this resistance? purposeautonomy mastery
http://www.flickr.com/photos/ceardach/4549971486/
war room
It’s the easiest way to see everyone related to the project in one room..
You can’t force change on people.
http://thenewscifi.com
show them how the future might be and
help them participate in creating it
instead
not like this...
dilbert.com
purpose does also mean...
how can we react at this resistance? purposeautonomy mastery
believe in what you build
http://www.flickr.com/photos/tinou/2174030311/
convince the team of the value of the product they’re building
2
1
and be open to their
suggestions to improve the
product even more
And last butnot least
how can we react at this resistance? purposeautonomy mastery
purpose is a consequence of people coming to their
own conclusions
http://www.flickr.com/photos/tinou/880453227/
Buy-in peoplein the process
Enroll peoplein the process
Collaborative & cooperative
Command &control
thinking approach thinking approach
there aretwo thinking approaches
Buy-in peoplein the process
Enroll peoplein the process
Collaborative & cooperative
Command &control
thinking approach thinking approach
there aretwo thinking approaches
there’s a big mind shift
between these
how can we react at this resistance? purposeautonomy mastery
they are in control
you need to become a part of the team and get them to see you as a
servant rather than a controller
http://www.flickr.com/photos/nidhug/
you are simply an advisor
how can we react at this resistance? purposeautonomy mastery
LETTINGthem come to their own conclusions
is way different from
TELLING them what to
do
http://www.flickr.com/photos/spigoo/2099231/
CONCLUSION
Resistance will be inevitable...
http://www.flickr.com/photos/tinou/453530668/
...it’s a signal that something is wrong...
http://www.flickr.com/photos/wwarby/2460655511/
http://www.flickr.com/photos/tracx/5872376727
do not create an atmosphere of us against them...
create a feeling that the transition
to Scrum is inevitable
Resistance is futile. - @theBorg“ http://isisrushdan.blogspot.com/2011/08/star-trek-blogest.html
stay aware of the feelings and reactions of the employees
http://www.flickr.com/photos/ahdchild/5589363340/
when an employee resists, an effective leader looks at the employee not as a problem to be solved but as a person to be understood. - @NigelNicolson
“
Thanks!
@twitdimi
lost in:
Sources:
http://www.infoq.com
http://www.scrumalliance.org
http://www.mountaingoatsoftware.com
http://blog.agilegamedevelopment.com
http://www.quora.com
http://chrismcspiritt.com
