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HR transformation
27 March 2014
Can technology drive change?
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No representation or warranty, express or implied, is or will be made in relation to the accuracy or completeness of the information in this
presentation and no responsibility or liability is or will be accepted by BG Group plc or any of its respective subsidiaries, affiliates and associated
companies (or by any of their respective officers, employees or agents) in relation to it.
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Managing expectations
• Context and drivers for pursuing a cloud strategy
• Key factors in their selection of software provider and implementation partner
• Approach for building organisational support
• Progress to date
• Lessons learnt and the journey ahead
HRSS - Vision
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HR - Drive exceptional results from our business and our people
GSS
Deliver an efficient and consistent HR Support Service by understanding the needs of all of our BG People
OPERATIONS
Deliver a proactive, timely, high quality global service with
open and personable
communication
GSS - Strategically aligned, operationally invisible
PAYROLL
Working with our Payroll providers to deliver an accurate
and timely service to employees
SYSTEMS
Provide an efficient global solution to
deliver a seamless and consistent
employee experience
GOVERNANCE
Deliver continuous improvement to
mitigate operating risks, improve data integrity and protect
personal data
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Design principles
• The customer experience must be seamless and consistent through our transactional processes
• Costs must be kept within budget and project timescales must be met
• Data is touched once, the new system will become the single source of the truth
• Processes should be kept simple and should apply across all business areas
• Global set of reference values for the group (e.g. grades, jobs, assignment reasons)
• In order to drive consistency and efficiency business processes will be designed around the system
• We can configure, we cannot customise
• Don’t enshrine the practices of the past
• Best fit system, which is reliable, robust and future proof is a better outcome than a perfect fit system that works for today
HR Direct
Integrated end-to-end Human Capital Management system which will:
• automate and streamline processes
• improve data integrity and security
• give you real-time insightful information
• evolve as HCM best practice advances
Talent Engagement and Analytics
Compensation
Succession Mgt.
Talent Review
Learn
ing
Recr
uit
ing
Goals and Career
Performance Mgt.
Core HR – Profiles, Organisation Structure, …...
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...a massive project creating a whole new infrastructure:
road, rail and pipeline
BG Group pushing the boundaries: Curtis Island...
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...safely transporting gas from its
source to the plant ...key obstacle: 3 miles of bog!
A huge logistical challenge...
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...the area will be restored to its natural beauty
Once complete, the pipeline will be invisible...
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...an investment in our ‘back-office’ which would create a new infrastructure:
multifunctional shared services (HR, C&P and Finance)
BG Group pushing the boundaries: Global Shared Services...
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Today we rely on you going the extra mile...
...and it can sometimes feel
like we are ‘stuck in the
mud’
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Tomorrow, we will be able to work more efficiently...
...supported by the right tools and systems
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...key obstacles: our current processes and systems
...key benefit: removing transactional work and enabling
focus on value-adding activity
A huge change challenge...
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“strategically aligned, operationally invisible”
Once complete, the new GSS infrastructure would be “invisible”...
HR Shared Services Community Results
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0%
10%
20%
30%
40%
50%
60%
70%
80%
25%
75%
0%
Recent poll:
• Initial results of this pulse check are encouraging – 75% feel the GSS project is on track and 25% believe that we are progressing faster than expected
HRSS Community members around the world
How, in your opinion, has the GSS project progressed?
Key Activities
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Comp, Goals & FUSE
Absence, Talent, Recruitment & Learn
2014 Goal Setting
Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sept
Phase 1b
Phase 2
Pro
ject
A
ctiv
ityH
R
Pro
cess
es
AIS/ASR
ADR
Functionality will be rolled out over Q1 & Q2 2014
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Core HR
Q4 2013
Self Service
2014 Goals
Compensation
PerformanceJan 2014
Learning
Recruiting
On-boardingTBC
Analytics
Talent
Succession
AbsenceTBC
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Lessons Learnt
• Adhere to company processes
• Be prepared to get into the detail
• Get to work on your data as soon as you can
• Pick your partners well
• It is the business outcome that matters
Any Questions?
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