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Human Resources
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What is HR?
Recruitment and Selection
Wages , salaries and benefits
Retaining employees
Turnover
Orientation
Training and development
Career Development
Employee relations
Human Resources in Hilton hotel
The Contents:
-To Manage People
Human Resources
HR Assistant /Intern
HR Generalis
t
Manager, Training and Development
Benefits Analyst
Work/Life Coordinato
r
HR Manager
Recruiter
Recruiting manager
RecruitmentNewspapers
Magazines,
Brochures,
Working with colleges
Use external employment agencies
SelectionApplication forms,
Interviews,
Administer test,
Medical examination
Wages, Salaries, and Benefits
Benefits: Group insurance (health, dental, vision,
life, etc.)
Disability income protection,
Retirement,
Daycare,
Sick leave
Vacation.
Retaining EmployeesInterested,
Motivated
Engaged with the organizations.
Turnover
Causes of high or low turnover:
High turnover unhappy with the work or compensation; it can also indicate unsafe or unhealthy conditions
Low turnoversatisfied, healthy and safe, salary comfortable workplace
Orientation
An introduction to the job and property
Wage concerns
Benefits
Working conditions
Human relations on the job
A tour of the property including introduction to all staff
A review of fire and safety procedures, conduct regulations, and grievance procedures
Training and Development
Progress within the company.
HILTON HOTELS
The company was founded in 1919 by Conrad Hilton
Spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels
Annual revenues tend to be around
$8 billion
Employ over 130,000 workers
More than 3,000 locations
Luxury Full Service Focused Service
Extended Stay Suites Timeshare
NOW – They operate with a sense of urgency and discipline.
OWNERSHIP – They are the owners of their actions and decisions.
TEAMWORK – They are team players in everything they do.
LEADERSHIP – They are leaders in their industry and in their communities.
INTEGRITY – They do the right thing, all the time.
HOSPITALITY – They are passionate about delivering exceptional guest experiences.
Values:
electronic applicant tracking
With top schools in the world
Internet recruiting
Recruitment
Job Offe
r
Job applicatio
n
Physical exam Testing
Interview
Selection
applied online51%
In-person 19%
campus recruiting12%
em-ploye refer
al12%
recruiter6%
Sales
Getting the Interview
Hilton Hotels Salary
Hilton Hotels Salary
Development Programs and Facilities
Internship Programs
Elevator is Hilton’s award winning, fast track development program
Hilton University
Graduate Management Development Program