Important Onboarding

Milestones

Why does

onboarding matter?

Increased Retention

Employees are 58 percent more likely to be at the

company three years later when they complete a

structured onboarding process.

—The Wynhurst Group

Increased Performance

Effective employee onboarding programs increase

employee performance by up to 11 percent.

—Recruiting Roundtable

Increased Engagement

Employees’ discretionary effort increases by more

than 20 percent when they are onboarded effectively.

—The Corporate Leadership Council

Important Onboarding

Milestones:

Pre-First Day

First Day

First Month

First 3-6 Months

First Year

Ongoing

1.

2.

3.

4.

5.

6.

Onboarding: Pre-First Day

52 percent of companies start onboarding

before the first day.

—Intrepid Learning

Questions to ask before

the start date:

Do you know where to go, what to wear,

what time to show up, who to look for and

what to bring?

Can you tell me a little about yourself?

What do you need from me?

What questions to do you have?

1.

2.

3.

4.

Onboarding: First Day

17 percent of companies end onboarding after

the first day.

—Intrepid Learning

Questions to ask on

the first day:

How do you like to be managed?

Do you know what to expect out of

our onboarding?

What questions do you have?

1.

2.

3.

Onboarding: First Month

76% of companies extend onboarding beyond

one month.

—Aberdeen Group

Questions to ask after the

first month:

Where are you excelling?

Where do you need more training?

Do you have a mentor?

Do you have any complaints or concerns?

What questions do you have?

1.

2.

3.

4.

5.

Onboarding:

First 3-6 Months

“Research and conventional wisdom both suggest that

employees get about 90 days to prove themselves in a

new job. The faster new hires feel welcome and prepared

for their jobs, the faster they will be able to successfully

contribute to the firm’s mission.”

—SHRM

Questions to ask after

3-6 months:

Where are you excelling?

What development and training do you want?

How are things going with your mentor?

Do you have any complaints or concerns?

What questions do you have?

1.

2.

3.

4.

5.

Onboarding: First Year

Only 2 percent of companies extend

onboarding beyond one year.

—Aberdeen Group

Questions to ask after

the first year:

Do you have any questions about your career path?

What development do you need?

Do you feel accepted by your coworkers?

Have you been satisfied with your first year?

Do you have any questions?

1.

2.

3.

4.

5.

Onboarding: Ongoing

On-the-job training

Early feedback and guidance

Jump on the great culture

Provide the right tools

Be included with the team

Continue developing employees

Feedback and recognition

Give employees purpose

Upgraded technology

Have positive work relationships

“You get the employee engagement you deserve. If you

don’t engage with them, they won’t engage with you…

This is particularly true at important moments of truth

starting with how you onboard them.”

—George Bradt, Forbes

What can you do today?

Don’t waste the investment you

made on your new hire by not

onboarding correctly.

“With a ‘sink or swim’ approach, companies and leaders

are flirting with disaster.”

—Lee Hecht Harrison

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