1
Global Outsourcing Industry at Record Highs $12.4B $6.4B Record volume pushes ACV to an all-time high of in 2Q14 First half volume at new high; ACV the second-best ever at Contract levels up in 2Q14 and in 1H14 61% 30% Asia-Pac EMEA Americas Fin Serv & Mfg Fin Serv, Mfg & Telecom Mfg & Telecom industry growth global expected for FY14 ACV growth of 25% $4.5B 1H14 Broader Market Contract Award Trend $3.1B 100% 35% up EMEA ACV up 45% ACV of restructured contracts reached a robust level of 2Q14 by Domain 2Q14 Region Leader 250 2Q14 ITO up ITO contracts 1H14 strength seen across regions, domains and industry sectors 148 contracts signed The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance. To view the full ISG Outsourcing Index results, click here. RESEARCH | CONSULTING | MANAGED SERVICES

Infographic: Global Outsourcing Industry at Record Highs

Embed Size (px)

Citation preview

Global Outsourcing

Industry at Record Highs

$12.4B

$6.4BRecord volume pushes ACV to an all-timehigh of in 2Q14

First half volume at new high; ACV thesecond-best ever at

Contract levels up in 2Q14 and in 1H14

61%30%

Asia-Pac

EMEA

AmericasFin Serv &Mfg

Fin Serv,Mfg & Telecom

Mfg & Telecom

industry growthglobal

expected for FY14

ACV growth of

25%$4.5B

1H14 Broader MarketContract Award Trend

$3.1B

100%

35%up

EMEA ACV up 45%

ACV of restructured contracts reached a

robust level of

2Q14 by Domain

2Q14 Region Leader

2502Q14 ITO up

ITO contracts

1H14 strength seenacross regions, domains and

industry sectors

148 contracts signed

The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media.

For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.

To view the full ISG Outsourcing Index results, click here.

RESEARCH | CONSULTING | MANAGED SERVICES