Learning Anywhere: Mobile, Social and Virtual

© 2016 NetSpeed Learning Solutions. All rights reserved. 1

Learning Anywhere: Mobile, Social and Virtual

February 11, 2016


Webinar Objectives

• Use mobile strategies to amplify social and virtual learning

• Avoid the pitfalls of simply transferring eLearning programs to mobile devices

• Capitalize on virtual facilitators in the online learning mix

• Bring NetSpeed Fast Tracks Mobile to your organization


About Cynthia Clay

• 25+ years of experience• Author of Great Webinars • Chief Architect of the new Virtual

Leader™ program and NetSpeed Fast Tracks™ Mobile


Tweet

#mobilelearning


Purpose

What question did you bring today?

6© 2016 NetSpeed Learning Solutions. All rights reserved.

80% of companies who have tried VILT now use it as their dominant mode.

34% of organizations now have mobile learning programs.

The Virtual Future

60% of training is still delivered in the traditional ILT format.

Sources: Training Magazine and ATD


Question

Which item would you be least likely to leave at home for the day?


Note

“It takes an average of 26 hours for a user to report a lost wallet but only 68 minutes to report a lost mobile.”

26 hours 68 minutes

Unisys Survey


BYOD

Big Trend


Big Trend

BYOD

74% of organizations are using or planning to allow employees to bring their own devices to work.

Tech Pro Research


Learning Anywhere

Learning Anywhere

MobileSocial

Virtual


Learning Anywhere

Learning that takes place through social interaction with peers, enabled by technology.


Learning Anywhere

Learning across multiple contexts through social and content interaction, using personal electronic devices.


Learning Anywhere

Learning that is web-based and instructor-facilitated.


Your Experience

How much experience have you had designing and delivering mobile, social or virtual learning?


Big Myth

Mobile learning is just eLearning on a mobile device.

What is wrong with this assumption?


Note

“An mLearning module that tries to be like an eLearning module does not make for a great learning experience.”

James Gibble and Erik Lord


Learning Methods

Is it a question of either-or or either-and?


The Mobile Blend

Mobile

SocialVirtual


Learning Anywhere


Mobile Examples

• An Eye Education App from Johnson & Johnson Vision Care

• For eye care practitioners with little time between appointments

• Earn CE credits• Course completion increased by 740%• 2/3 of users accessed via smart phone


Mobile Examples

• iPerform App• Coaches in 28 key skills• Communication, resilience, work-life

balance, etc. • 5-minute videos, articles and

worksheets


Uses of Mobile Learning

Have you seen a great use of mobile learning in your organization?

If “yes,” what factors made it effective?


90 Seconds


“By studying the psychological interaction between users, their mobile phones, and learning content, we have found that after about 90 seconds, the user begins to lose concentration.”

Attention Spans

Gerry Griffins“Ten Tips for Designing Mobile Learning Content”


Given this 90 second loss of attention, what is the best use of mobile learning?

Implications



• On-the-job support• Just-in-time• Reference material• Web conferencing• Note taking• Social collaboration



• Audio & video content (short)• User captured audio & video• Tests• Coaching• Job aids• Continuous learning

Adapted from Joe DiDonato, eLearning Guild


App or Mobile Website?

Which is best?

• Build an app for a specific purpose• Ensure learner content is accessible

through a web browser on any device• Neither• Both


90 Types


Big Trend

BYOD

74% of organizations are using or planning to allow employees to bring their own devices to work.

Tech Pro Research


App or Mobile Website?

“Generally speaking, a mobile website should be considered your first step in developing a web presence, whereas an App is useful for developing an application for a very specific purpose that cannot be effectively accomplished via a web browser.”

James Gipple and Erik Lord


Advantages of Mobile Web

AccessibilityFlexibilityEasily updatedNo need to download an updateWebsite URLs easily sharedTime and cost effective


Learning Anywhere


Proliferation

More than 30 billion devices will be wirelessly connected by 2020.

Information Week


Social Learning Reflection

Reflect on the best social learning experience you’ve had. Why was it so good?


Social Learning

"People have always learned best from one another - social media enables this to happen unrestricted by physical location and in all kinds of extraordinarily creative ways."

Marcia ConnerThe New Social Learning


Native Mobile Capabilities

How do you use your mobile device?


Native Mobile Capabilities

• Look up information• Upload information• Communicate quickly• Use geo-locators• Create and share content• Play games• Interact with experts via chat


Uses of Social Learning

Develop peer-to-peer collaborationIncrease user engagement


Collaboration


The ‘90s


Millennial Influence

“Millennials (born between 1980 to early 2000) are tech savvy, mobile centric and socially networked as well as inherently more collaborative.”

Integra


Is the facilitated

virtual classroom

dead?


Learning Anywhere


Jack Phillips and Holly Burkett

“Our studies have shown that participants in e-learning programs are less likely to follow through than in an instructor-led program.”


Jennifer Hoffman

“The completion rate for self-paced training is quite poor – most people are not self-directed enough to actually complete their training….”


Jack Phillips and Holly Burkett

“In an instructor-led process, there is often a commitment made between the participant and the instructor that might increase the likelihood of participants applying what was learned.”


Virtual Learning

What factors make for a compelling experience in the virtual classroom?


90 Minutes


Uses of Virtual Learning

• Deliver content• Increase participation and completion• Support learning transfer and behavior

change• Facilitate collaboration• Leverage SMEs


The Mobile Blend

Mobile

SocialVirtual


The Virtual Blend

Mobile• Provide contextual learning• Ensure access to experts• Rely on native capabilities

Social • Develop collaborative, peer-to-peer learning

• Increase user engagement

Virtual • Facilitate interaction• Build collaboration• Increase learning transfer


Design Questions

1. Who is the target audience and how would they benefit?

2. What’s the best blend of mobile, social and virtual to achieve the learning objectives?

3. Where would a facilitator add value to the learning process?

4. Where would social learning improve the learning process?


Design Questions

5. How can I capitalize on native mobile capabilities?

6. How will I ensure interaction and collaboration in the virtual classroom?

7. How can we provide performance support at the moment of need?

8. How will I know whether this course has changed behavior or developed skills?


• Five, 90-minute web workshops• Delivered by our virtual trainers

or your virtual trainers• Combined with NetSpeed Fast

Tracks mobile for pre- and post-class reinforcement

• May be licensed and customized

Synchronous


• Five core segments: 8 – 10 hours• Multi-media, class blog, polls, and

quizzes• Collaborative, peer-to-peer

learning• May be licensed and customized

Asynchronous


1

2

3

5

4

The Power of Web ConferencingRunning Effective Virtual Meetings

The Power of Connection Building Virtual Relationships

The Power of Calibration Building Accountability on a Virtual Team

The Power of Collaboration Harnessing Individual and Team Strengths

The Power of Celebration Recognizing Individual and Team Results

The Roadmap


Virtual Facilitator Training

• Deep dive, comprehensive course• Focused on virtual design and delivery• Next public VFTC course begins on March 3• Customized for private delivery in your web

conference platform


NetSpeed Fast Tracks™


Learning Platform

• Support learning with text, multimedia, and social interaction

• Connect with class blog and comments


Social Learning

• Self-paced, social learning• Synchronized with web

workshops• Pre- and post-assignments

may be scheduled


Mobile Learning

• Accessible on any device• Use mobile device’s voice

recognition to dictate responses to online assignments

• Add photos from mobile device

• Interface similar to Facebook or Yammer


Assignments Tracked

• Facilitators may view dashboard• Individuals may track their own progress


May Be Co-branded


Take Action

What’s your best take away?


• Link to download the Learning Anywhere Infographic.

• Request a demo of NetSpeed Fast Tracks Mobile.

• Attend the next Virtual Facilitator Trainer Certification program (March)

• $345 discount on VFTC

Take Our Survey


Q & A


> 90 Years

70

Thank You!

Business

Learning Anywhere: Mobile, Social and Virtual