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© by Lufthansa Flight Training Präsentationsthema, 00.00.0000 Seite 1 My internship at in Frankfurt am Main

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Page 1: Lft presentation

© by Lufthansa Flight Training

Präsentationsthema, 00.00.0000 Seite 1

My internship at in Frankfurt am Main

Page 2: Lft presentation

Präsentationsthema, 00.00.0000

© by Lufthansa Flight Training

Seite 2

The Lufthansa Flight Training Center

Agenda

The strategic controlling department

The role play

My main tasks

Page 3: Lft presentation

Präsentationsthema, 00.00.0000

© by Lufthansa Flight Training

Seite 3

The Lufthansa Flight Training Center

!   LFTC: a daughter company of Lufthansa

!   Foundation: 1st January 1997

!   More than 200 customers worldwide

!   Three divisions: Simulator Training, Pilot Schools and Safety & Service Training

Page 4: Lft presentation

Präsentationsthema, 00.00.0000

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LFT Division: Simulator Training

!   There are 35 full-flight simulators at four locations: Frankfurt/Main, Berlin, Wien and Munich

!   Training of pilots on full-flight simulators

Page 5: Lft presentation

Präsentationsthema, 00.00.0000

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LFT Division: Pilot Schools

!   “Formation” of new pilots at the LFT’s Pilot Schools

!   LFT Pilot School in Bremen and the LFT's subsidiaries: Airline Training Center Arizona (ATCA) and Pilot Training Network in Frankfurt

Page 6: Lft presentation

Präsentationsthema, 00.00.0000

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LFT Division: Safety and Service Training

!   The training of flight attendants including the service training, the emergency training and the human factors training

!   The ideal behaviour in the case of an emergency is trained in one of seven emergency trainers

Page 7: Lft presentation

Präsentationsthema, 00.00.0000

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Central functions

Procurement of overall service activities:

!   Asset Management & Purchasing Department

!   Brand, Communication & Customer Satisfaction

!   Quality Management

!   Information Technology

!   Human Resource Management

!   Corporate Controlling !   Accounts department / Bookkeeping

!   Facility Management

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Präsentationsthema, 00.00.0000

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Seite 8

The strategic controlling department

Agenda

The Lufthansa Flight Training Center

The role play

My main tasks

Page 9: Lft presentation

Präsentationsthema, 00.00.0000

© by Lufthansa Flight Training

Seite 9

The strategic controlling department

!   Formulating the common objective of the company-wide controlling

!   Helping the head of management to govern the LFT

supply of information

planning and control activities

coordination and communication in the divisions

!   Working with data management, IT-systems and streams of information

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Präsentationsthema, 00.00.0000

© by Lufthansa Flight Training

Seite 10

My main tasks

Agenda

The Lufthansa Flight Training Center

The role play

The strategic controlling department

Page 11: Lft presentation

Präsentationsthema, 00.00.0000

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Seite 11

My main tasks

!   Taking down the minutes (protocols) in the weekly controller meetings

!   Verifying the data in the monthly reports

!   Uploading the data in the data system TM1, an IBM Cognos tool

!   Developing various excel sheets with data system formulas

!   Preparing power point presentations for the board of directors, for the employee’s meeting and for the controller meetings

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Präsentationsthema, 00.00.0000

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Seite 12

The role play

Agenda

The Lufthansa Flight Training Center

My main tasks

The strategic controlling department

Page 13: Lft presentation

Präsentationsthema, 00.00.0000

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Seite 13

The role play

Situation: !   Imagine it is the last week of your internship and there is already an intern successor,

who you have to make familiar with the work to be done. !   You also want to participate in a two-day-workshop about Lufthansa and the airport of

Frankfurt/Main.

Task: !   Now explain to your boss that you want to participate in the workshop in your last week

of your internship even if you should help the new intern. Propose alternatives and try to avoid conflicts with your boss since your final feedback has not yet been delivered to you.

!   The role of the boss will be to point out that making the intern successor familiar with the work is more important for the department than the workshop for you.

Participants: !   Boss and intern