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MINIMUM DELIGHTFUL PRODUCT BEN ROWE @BENHYPHENROWE

Minimum Delightful Product

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A session from Ben Rowe at Product Camp Melbourne / October 2014. We've all accepted that creating an MVP is the smart way to build digital products. The problem with MVPs, though, is there’s a danger in rushing to market with something that’s viable, but misses the ‘delight’ factor. See more of the talk details at http://pcampmelbourne.com

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MINIMUM DELIGHTFUL PRODUCT

BEN ROWE @BENHYPHENROWE

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startupblender.com/minimum-viable-product-vs-minimum-delightful-product/

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• MVP - MINIMUM VIABLE PRODUCT • WHAT’S WRONG WITH MVP? • WHAT IS DELIGHT ANYWAY? • HOW DO WE MAKE AN MVP DELIGHTFUL?

MINIMUM DELIGHTFUL PRODUCT

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MINIMUM VIABLE

PRODUCT

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“…THAT VERSION OF A NEW PRODUCT WHICH ALLOWS A TEAM TO COLLECT

THE MAXIMUM AMOUNT OF VALIDATED LEARNING ABOUT

CUSTOMERS WITH THE LEAST EFFORT.”

ERIC RIES

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A HYPOTHESISMVP IS

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• A prototype • A landing page • An email list • Adwords campaign

AN MVP CAN BE

• A kickstater • A survey • An explainer video • A working product

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WHAT’S WRONG WITH MINIMUM VIABLE PRODUCT?

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“DESIGNING SOFTWARE THAT'S JUST VIABLE IS LIKE

A CHEF CREATING FOOD THAT'S JUST EDIBLE”

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WHAT ARE YOU REALLY LEARNING?

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• “Viable” isn’t compelling • Race to mediocrity • No craftsmanship in “Viable” • Users need delight to fall in love !

= low conversion rates and no paying customers.

WHAT’S WRONG WITH MVP?

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DELIGHTFUL ISTHE NEW VIABLE

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MINIMUM DELIGHTFUL PRODUCT

M D P

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“LEARNING HOW TO DELIGHT OUR CUSTOMERS, AS QUICKLY AS POSSIBLE.”

MINIMUM DELIGHTFUL PRODUCT

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CAN YOU REALLY BE MINIMUM & DELIGHTFUL?

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WHAT IS DELIGHT?

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SURFACE DELIGHT

DEEP DELIGHT

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• Beautiful User Interface • Animation • Playful Transitions and Interactions • Microcopy and tone of voice

SURFACE DELIGHT

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DELIGHT FADES

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DEEP DELIGHT

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INVISIBILITY “IT JUST WORKS”

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PLEASURE !

FLOW !

MEANINGDANA CHISNELL

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A HIGHER PURPOSE?

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KATHY SIERRA - THE KICK ASS CURVE

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• Get out of a users’ way • Invisibility and Flow • Be meaningful - aligned to users’ • Help them “Kick Ass”

DEEP DELIGHT

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HOW DO WE MAKE AN MVP DELIGHTFUL?

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AARRON WALTER - DESIGNING FOR EMOTION

DELIGHTFUL

VIABLE

BE VIABLE FIRST

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THANK YOU

BEN ROWE @benhyphenrowe