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Office Environment , Corporate Culture & Employee Recognition
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Click to edit Master title styleAs a company founded on increasing
employee engagement, one of our primary
goals at Incentive Solutions is to lead by
example. All of our employees are enrolled in
an online reward program exactly like those
that we provide to our clients, one that
reflects our organizational objectives. Our
most important company values are printed
in a small booklet called The ISI Way. Each
of our employees keeps a copy of The ISI
Way, and we use our internal incentive
program to reinforce its cornerstone
principles.
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Take pride and ownership in all tasks.
Always ask yourself if you’re doing your
best work. Take our company’s success
personally. Ask yourself, “What would I do
if I owned the company? How do my
actions affect profitability and reflect on
our organization’s culture?”
The Value: “Take It Personally”
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How We Demonstrate It
Our emphasis on ownership and accountability is reflected in our Quick Points
modules. With Quick Points, incentive program administrators can give On-the-
Spot certificate awards to employees at any time. These certificates place
importance on the ongoing pride in one’s performance, not just meeting
deadlines and doing bare minimum work. Quick Points are rewarded for
behaviors such as finishing projects early, drawing in and closing spontaneous
new leads, to taking time out to help a struggling colleague. Those who earn
Quick Points are reminded of their vital role in the workplace.
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Focus on achieving great results.
Challenge yourself constantly. Good is the
biggest enemy to great. Remember that
your success falls completely under your
control.
The Value: “Act Now”
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Click to edit Master title styleThe Incentive Solutions Performance Tracking module is the best example of our
dedication to swift but excellent performances. With this module, our managers can
check in on the progress of the sales departments. With promotion and reward data
immediately accessible, they can instantly see who is most engaged with the
incentive program and who is inputting the most sales claims. The visibility of their
performance helps motivate salespeople to improve their sales and rise in rank. We
used Performance Tracking this past summer to engage our Account Coordinators’
excellence in three areas: attendance per time sheets, time spent resolving
customer issues, and data entry. The winner of the challenge won 10,000 points in
our internal incentive program.
How We Demonstrate It
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Look for opportunities to help your
colleagues, even if it means doing
something not listed in your job
description. Be willing to identify and
act on opportunities to help others. Be
proud of each other’s success –
celebrating together is what
distinguishes us from a typical
workplace.
The Value: “Collaborate”
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Our Total Recognition Suite is a social media
module we developed specifically to boost
employee engagement through peer-to-peer
recognition. People are often very comfortable
using social media platforms to stay in constant
contact. They’re excited to check the latest
posts and conversations. The Incentive
Solutions Recognition Suite is updated weekly
with new employees receiving accolades from
managers and peers alike. Our employees love
to congratulate each other for their help and hard work.
How We Demonstrate It
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Never stop asking questions.
Challenging and questioning the norm
often leads to new, better policies.
Always seek out new ways to
understand and improve.
The Value: “Make It Better”
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We developed the Learn & Earn module in order to help departments stay educated
on any organization topic. Learn & Earn modules can be used as training
supplements, tests of product knowledge, or initiatives for employees to expand
their expertise. Regular surveys and quizzes give employees the chance to show
that they want to learn more about their industry. Our internal survey results help us
monitor company issues, track the success of our policies, and give everyone in the
organization a chance to share their thoughts and opinions.
How We Demonstrate It
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Click to edit Master title styleAt Incentive Solutions, our strategy for a positive and
productive office environment has been simple: establish
clear organizational values, then enforce those values in our
daily activities and interactions. Using our own incentive
program technology has played a major role in keeping our
staff engaged and enthusiastic to work with one another. It
also improves our relationships with clients. Sarah Smith,
Account Manager at Incentive Solutions, says, “Being able to
participate in our own internal rewards program really helps
when talking with clients about the benefits of these types of
programs. My clients always seem to appreciate hearing
about what I personally redeemed my points for. It’s fun to
share those experiences and it gets the clients excited
because that’s what we would expect from their program
participants, too.”
When people ask us how we achieved such an outstanding
company culture, our answer is always the same: by practicing what we preach.
Conclusion
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