Overlooked workforce - Updated November 2013 by Talentnet Corporation

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  • 1. HR CONSULTING CORNEROVERLOOKED WORKFORCE HR outsourcing services were officially legalised in the Vietnams new Labour Code that took effect last May. Outsourced employment has become increasingly common around the world nowadays and is regarded as one of the most effective and flexible solutions in acquiring human resources when needed. Most outsourced positions, however, are seasonal jobs at ongoing projects or jobs not requiring high skills or in-depth knowledge. Employers therefore only set basic standards and requirements with less attention to and investment inthis workforce group, leading to only a loose relationship between employers and the outsourced employee. To better understand the specific expectations of both sides, Talentnet conducted a survey last month on 600 employees outsourced to more than 50 multinational companies in Vietnam. The survey showed that up to 61 per cent of outsourced employees were very confident about this type of employment and almost all understood that the HR outsourcing company and the host company were two separate entities. This shows that although HR outsourcing services have only been legalised recently they have gained a certain level of awareness. Regarding the expectations of outsourced employees when working for host companies, nearly 94 per cent desired tocontribute to the companys development and have a long-term engagement with them.Source: Talentnet Corporation, 2013 www.talentnet.vn

2. HR CONSULTING CORNERIn terms of passion and working spirit, this is truly beneficial for organisations and something their HR Department may struggle to evoke in their permanent staff. So its time for host companies to wake up and further optimise this type of resource. Furthermore, employees outsourced at either low or high levels also represent the outsourcing companys image, so engaging with them is the way to enhance the companys image with clients. Treat them aspermanent employees and share their expectations when assigning them jobs in order to let them realise their importance. Whichever positions they hold, outsourced employees are brand ambassadors of the outsourcing company that have seemingly been forgotten. HR outsourcing companies play a very important role as well. Apart from performing basic tasks such as administration and paperwork, tax and insurance compliance, salary and benefits, they are expected to care for and support the outsourced employee in a timely manner and provide them with market information. Last but not least is the close cooperation between HR outsourcing companies and their clients, to ensure key messages are passed on to outsourced employees in a transparent way to encourage them to complete the host companys mission together with its permanent staff.HR Consulting Corner is monthly composed in a Question & Answer format by HR consultants of Talentnet Payroll & HR Outsourcing Services. Our purpose is to support readers & enterprises to understand more about HR trend in Vietnam and update the new labour changes for prompt application. To receive our e-newsletter about labour legislation highlights, kindly email: vo.ha.uyen@talentnet.vnPREVIOUS PAYROLL & HR OUTSOURCING ARTICLES1. Human Resource Outsourcing2. HRO & Foreign Employees3. In-house or outsourced?6. Who to go withwww.talentnet.vn4. What to outsource?5. Risk management in payroll systems