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Paddington Bear TM & Paddington Bear TM ©Paddington & Co Ltd 2012

Paddington Bear and Meltwater Buzz

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Paddington and Social Media at this year's SMWF Europe

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Page 1: Paddington Bear and Meltwater Buzz

Paddington BearTM

&

Paddington Bear TM ©Paddington & Co Ltd 2012

Page 2: Paddington Bear and Meltwater Buzz

The Story Behind Paddington

• The first book was published almost 54 years ago in October 1958

• This was followed by the first television series in the mid-1970s

• A successful merchandising programme developed out of this

• The books have been translated into 40 languages, the tv series have aired in over 100 countries and products are sold worldwide

• Paddington is a global brand with international appeal

Page 3: Paddington Bear and Meltwater Buzz

Maintaining Paddington’s Popularity

• Paddington’s success has been built on the foundation of the books

• Paddington stays in touch with his fans

• Paddington moves with the times

• Paddington has kept his integrity

Page 4: Paddington Bear and Meltwater Buzz

Paddington and Social Media

• Facebook is an ideal way for Paddington to talk to his fans

• Finding the right “voice” for Paddington was of key importance

• Paddington was keen to do it himself until he discovered how difficult it is to type with paws!

Page 5: Paddington Bear and Meltwater Buzz

Paddington and Buzz

We use Buzz for engaging and monitoring. It helps us to:

• Talk to Paddington’s fans in an efficient manner

• Find out what people are saying about Paddington

• Pick up on new stories

• Analyse trends

Page 6: Paddington Bear and Meltwater Buzz

Engaging With Paddington’s Fans

• We chose 24 different images of Paddington

• Using the calendar function on Buzz we timed each one to upload on a daily basis

• Each photo told a simple story leading up to Christmas

Page 7: Paddington Bear and Meltwater Buzz

• The Advent calendar was a huge hit with all of Paddington’s followers

• Everyone started looking forward to seeing the new photo each morning

• Many people shared the story and our fan base increased

Engaging With Paddington’s Fans

Page 8: Paddington Bear and Meltwater Buzz

Listening to Paddington’s Fans

i always loved you paddington xx

Dear Paddington, I'd like to know if you plan to visit your homeland Peru. I hope you can visit. Darkest Peru isn't darkest anymore.

Your stories are my all-time favourite and I couldn't begin to imagine my life without Paddington.

Hello! Quick question - has a 2012 Paddington calendar been published? I'm desperately seeking one for my grandma! Thanks.

Soy peruano como Paddington, me alegro por el cariño que le tienen al osito ;) saludos desde Perú :)

Page 9: Paddington Bear and Meltwater Buzz

An extract from our daily report ….

Picking Up Useful Information

… led us to this page

Page 10: Paddington Bear and Meltwater Buzz

Keeping Ahead of the News

We picked up this story … … and shared it with Paddington’s fans

Page 11: Paddington Bear and Meltwater Buzz

Keeping Ahead of the News

Page 12: Paddington Bear and Meltwater Buzz

Looking at the Results

Page 13: Paddington Bear and Meltwater Buzz

Paddington BearTM &

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