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PeopleStrong HR Services. Disclosure not permitted1 PeopleStrong HR Services. Disclosure not permitted1

PeopleStrong Corporate Presentation 2010-11

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Representative Clients

Executive Summary

Technology Focus

End-to-end Recruitment Technology HRMS Contact Center Automated Analytics

Payroll Processing Software ESS Online Survey Engine Customized Dashboards

HR Business AreasBenefits Administration Query Mgmt Payroll Management Process Consulting Recruitment Process Outsourcing

Attendance Management Reimbursements Full and Final Settlement HR Analytics On-Boarding & Induction

Retirals Management Compensation Statutory Compliance Retention Mgmt Survey Administration

About PeopleStrongVenture capital funded | Excellent Management Team | Strong network of Advisors & Investors

40+ Clients | Marquee Client List | Well respected in HR circles

Industry Verticals

Auto | BFSI | Education | FMCG | IT | ITES | Manufacturing | Media & Entertainment | Pharma | Retail | Telecom |

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Mar ‘09

May ‘09

300+ people Company

Acquisition of Summit HR Frontline Business

Journey So Far…

Best Co. to Work- Survey ‘10

Lumis Partners Investment

Rated among Emerging RPO leader

Expanded Footprints in South East Asia

By Strategic Alliance with Zapper

Series B‘ funding

Rated as 5 Best Start-ups by Baring

Jan ‘10

Oct ‘09

July ‘08

Apr 06

July ’08

Jan ‘11

Signed 1st Comprehensive RPO Deal

Publication of 1st

Indian Attrition ReportSigned Million dollar HR Shared Services contract

July 08’

Apr ‘07

1st Major Client Acquisition

May ‘11

Apr ‘11

June‘11 Delivery Centers @

5 locations in India

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Investors/Advisors

Dr. Santrupt MisraCEO, Carbon Black

Business

AAA VenturesJoe SimonCIO, Viacom

S VaradarajanHead HR, Quatrro

Varun TalwarDirector , Withya Group

Aquil BusraiCEO, Aquil Busrai

Consulting

Deepak DhawanEx-Head HR, EXL

Aadesh GoyalEVP & Group Head HR,Tata Communications

Lumis Partners

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Executive Team

Pankaj Bansal - Co-founder and CEOPankaj is the Co-founder and CEO at PeopleStrong HR Services. Member of founding team of WithyaDirect (silicon valley funded company) and Flextronics Software Systems BPO. 10+ Years in HR Functions in large corporate with strong HR domain and process understanding. National Secretary– National HRD Network and founding member ‘beyond business’, Masters’ in Human Resources from Pune University and Bachelor’s in Entrepreneurship.

Shelly Singh- Co-founder and EVPFounding Executive Team member and Executive Vice President Transitions & Process Development at PeopleStrong. Has been a HR process specialist with companies like Sony, Flextronics Software & Hewitt and high-end technology start ups. Is part of the ‘Beyond Business’ initiative of National HRD Network. Bachelors in Physics (Punjab University) & Masters Degree in Human Resources & International Business

Devashish Sharma- Head: Human Resource and TrainingDevashish heads the Human Resources and Training function at PeopleStrong. Prior to taking on this role, Devashish headed Operations at PeopleStrong. Previously he was Head – Operations for JustFares India and he has also worked with Lufthansa’s captive offshore unit, where he was instrumental in transitioning the training function and customer loyalty program. He has over 15 years of experience in managing BPOs and associated domains. Devashish holds an MBA from NMIMS Mumbai and Masters in Aviation Management from Geneva, Switzerland.

Vishal Saha- VP TechnologyResponsible for aligning the company's technology strategy with the overall business strategy. Rich experience in developing & managing Technology Solutions. Has architected several Products in the ERP, Supply Chain & HR domains with deep in-depth knowledge in developing & managing solutions. A B.Tech. from IIT Delhi , has worked with some large global corporations like IBM, HCL Tech., & Tech Mahindra

Kiran Kumar- Head: Recruitment Process OutsourcingKiran is responsible for the RPO delivery at PeopleStrong. Part of the founding team he has ever since managed multiple aspects of the business including transitions, business development as well as operations. Earlier in his stay at Aricent, he has played a pivotal role in SAP implementation and other HRIT related initiatives. A double graduate from IMM, New Delhi, Kiran holds an MBA from NMIMS Mumbai,.

Rajesh Batra- Head: Finance & AdministrationRajesh is responsible for finance and administration at PeopleStrong.. An astute Chartered accountant, he keeps finance controls and compliances in line with the organizational strategy. In his previous work with the Withya group, he has seen several seen the successful transition of several start-ups in the Withya incubator. A CA from ICAI , new Delhi, he specializes in ROC compliances, financial reporting and taxation.

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Our Services

R-SSCRECRUITMENT

HRO ServicesRPO Services

Strategy

Sourcing

Projects

Campus

Employee Referral

Optimization of Sourcing mix

Vendor Management

Recruitment Management

Recruitment Administration

Analytics with Technology

Payroll Processing

Statutory Compliance

Retrials and Benefits

Payroll Helpdesk and Analytics

PAN India Operations

Retention Management

HR Shared Services Readiness

HR Process Audit & Benchmarking

HR Process Re-engineering

HR Setup Build-Operate-Manage

HR Shared Services

Payroll & Compliance Consulting

Vendor Management

Service Levels – Analytics – Governance – Technology

HRIS- Workforce Management

HR Helpdesk /Contact Center

On Boarding

Learning Management

HR Dashboard and Analytics

Separation Management

Vendor Management

Recruitment Ad

Management

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Existing Clients in India

RECRUITMENT SHARED SERVICES PAYROLL CONSULTING

Department of IT

**Above mentioned is only the representation of PeopleStrong’s client list

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PeopleStrong in Media

Industry Reports

•Bringing Best Companies to Work in Association with Business Today in the year 2009 & 2010.•‘India Attrition Study’ - nation-wide study aiming to enable organizations to better manage their employee by developing predictive retention practices, employee experience scores, industry wise benchmarking and employer branding through employee affiliation

Thought Leadership•PeopleStrong has been rated among Emerging RPO Leaders by industry magazine HRO Today - The only one chosen from India

• Areas where HR spend time and areas where they ‘like’ to spend time.

• Key factors driving the growth of the HR services industry

Roundtables & Events

•PeopleStrong organize research based events & conclave in HRO space to get precise industry trends.

•Organize a roundtables series for exclusive group of CXOs called ‘HR Transformation – What’s Inside’

• Conduct various knowledge sharing programs across the industries to bring ‘Thought Leadership’.

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Cost

Quality

Reliability

•Economies of Scale•Best in class Technology

• Industry Best Practices•Service Level Agreements

•HR Industry Experts•HR Processes

Benefits

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Business Needs

• Detailed as-is Understanding and recommendations phase using the best ‘Industry Practices’ suiting client’s needs

• Pre-Implementation activities including ensuring ‘Technology Readiness’ for the new service platform

• Global Rollout and ongoing engagement

Business Solution Offered By PeopleStrong through its Shared Services Vertical

• Designed framework of Financial analysis pertaining to labor/non-labor costs for direct dollar savings

• Dedicated employee service and transaction centre.• Streamlined process with high level of dynamic orientation, facilitating smooth change

management.• Integrated cock-pit view of all HR Transactions

Business Benefits

Company Overview• Financial Services company with

presence in multiple sectors like Life Insurance, Asset Management and Distribution

Size and Scope of Deal• Multi-Billion Dollar Company.

Spread across 1200 locations in India.

Administrative Support• Transaction Management and

Administration• On-Boarding • Attendance Management• Compensation• T & D• Relocation• Full and Final• HRMS• HR Helpdesk/ Contact Center• Survey Administration• HR Dashboard and Analytics

Systems Used• HRIS (SAS Based Application)• Case Management Tool• Contact Center

• Consolidate and standardize its HR process. • Improve process efficiency.• Reduce cost of HR administration

Success Stories- Shared Service

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Business Needs

Business Solution

Company Overview• One of India’s leading insurance

companies. It has been estimated that customer growth is better than any private insurance company in India.

Size and Scope of Deal• One of India’s fastest growing

Insurance companies with an employee strength of over 5000.

Administrative Support• Management of the entire

recruitment process• Recruitment Contracts for

permanent hiring• Vendor Management• Optimization of sourcing mix• SLA Driven

Systems Used• Hire Craft

• Standardized multiple processes being followed at each branch at Recruitment stage.• Centralized and harmonized processes and policies • Optimize various channels & provide the feedback process to a long time thus

impacting the candidate experience.

PeopleStrong conducted a detailed As-Is study of the HR process & policies in the following manner-• Data was collated for 18 policies and 6 HR processes• Interviews were conducted with the Recruitment Stake holders across all the Branches• Feedback from Local & Regional HRs were taken to understand their strategic challenges and

operational experiences• Regular internal reviews took place to ensure smooth flow of work• A core team was created to ensure project governance in place

With the outcomes of this As Is study, PeopleStrong also clubbed the Industry Best Practices as an input to the To-Be processes and policies. The salient points for to be phase were following –• Clear TATs for feedback at each interview stage was established • Vendors were categorizes according to performance to maximize their performance• Efficiency matrix were defined including tracking mechanisms to standardize Recruitment

processBusiness Benefits

• Run rate of over 400 joining in a month • 400 Active vendors managed through RSSC Engine• Cycle time of 12 days achieved.• Ensure ‘Good Candidate experience’ across all branches

Process Consulting Case Study- RSSC

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Business Needs

Business Solution

Company Overview• A major Indian Multinational

Engineering and Construction Conglomerate and a global pioneer in providing Engineering Services for Oil & Gas Industry.

.

Size and Scope of Deal:• 1000 Employees

Administrative Support• Recruitment Administration• Recruitment Contracts for

permanent hiring• MI & Analytics• Data Input• SLA Driven

Systems Used• ATS

Business Benefits

• Project started on schedule• Clients’ cost expectations were matched completely• Best-in-class employees from outside India markets were recruited successfully.

PeopleStrong offered the following through its Recruitment services offering –• Compensation benchmarking with competitors ,was done for the new entity• SLAs were signed to ensure timeliness of the turnkey project with full guarantee from

PeopleStrong• More than 100 key positions were closed in 4 months as desired for efficient project schedule• As a pure RPO, client’s involvement was only in JD creation and interviewing with

offer/appointment letters was also done by PeopleStrong

Success Stories- Recruitment

Recruitment for turnkey project based in Chennai.• Positions involved were across niche engineering positions including Piping, Structural

Process, Instrumentation ,Chemical & Electrical etc.• Positions needed to be filled with in the very tight timelines.

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Business Needs

Business Solution

Company Overview• A Fortune 500 MNC , world's

leading mobile phone supplier and a leading supplier of mobile and fixed telecom networks including related customer services.

Size and Scope of Deal• Company with over 5000

employees and a turnover of over 5000+ Crores

Administrative Support• SLA and TATs driven• Build / improvise current

processes• SLA and TATs driven• MI & Analytics• Managing transactions related to

New Hire, transfer etc.

Systems Used• OTRS• Aspect• Contact Center

Business Benefits

Post conducting a “As-is” understanding of the existing process, the process design team at PeopleStrong re-engineered the helpdesk process.• Centralized the query inflow – Routing queries from multiple locations to a common point and

then allocating them to specific process owners and third party vendors• Incorporated Industry best practice for process designing.• Identified communication modes and defined SLA and reverse SLA with SPOCS, to ensure

timely resolution.

• Improve Employee QRI(Query Resolution System) in time• Create a high level of satisfaction amongst employee

Success Stories- HR Helpdesk

• Superlative SLA compliance of 100%• Turned around Employee SAT Scores from 53% to 88% within a span of 6 months.• HR Helpdesk emerged as the main connect between multi located offices and teams across

the country as it provided the employees with the much needed “personal” “human” touch• Reduced time of HR administrators, so as the team gets more time to focus on other strategic

functions.

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Business Needs

Business Solution

Company Overview:• The Company is one of India's

foremost private sector companies and has been rated among the World's Best Big Companies, Asia's 'Fab 50' and the World's Most Reputable Companies by Forbes magazine, among India's Most Respected Companies by Business World and among India's Most Valuable Companies by Business Today

Size and Scope of Deal:• Company with over 7000

employees and with a market capitalization of nearly US $ 19 billion* and a turnover of over US $ 5.1 Billion

Administrative Support• Payroll Processing• Statutory Compliance

Administration• Retrials and Benefits

Administration• Payroll Helpdesk & Analytics

Systems Used• WebPay

Business Benefits

PeopleStrong payroll management offered:• Streamlining the payroll input process.• Complete automation of Payroll Output.• Online computation of Statutory Dues.• Assist with multiple management reports in record time.

• Timely closure of payroll processing with an accuracy level of 99.9%• 100% on-time Statutory compliance computation & deposits• Single window Approach for all Employee related Cash Transactions • Integration of voice web and email based process achieving 95%+ CSAT Scores

• Required smooth payroll processing with an accuracy of 99% along with the all Employee and Employer related Statutory compliance.

• Need the correct calculation of statutory dues with timely filing into the respective govt. authorities.

Success Stories – Payroll & Statutory Compliance

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250 + HR Process Implementation

“Happy Employees” Approach

15 + implementations in RPO & Shared Services

Trusted Partner Grows with youInnovative Approach

Why PeopleStrong

Best in-class technology

Paperless Processes

SAAS Based Model

Lean Process

Flexible Processes

Hire to Retire Management

Create Flawless System

Managing over 150,000 Employees, Monthly

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PeopleStrong Value Proposition

IT Infra Cost

Contact Center

FTE Pricing - Flexi Staffing

Transaction based pricing

Best In Class process

Best of Breed Professionals

Better efficiency

Productivity Improvement

SG&A per Employee

35% Reduced Time spent on

Queries

CapEx

Fixed to Variable Cost

Process Arbitrage

Year on Year Advantage

Savings on Hidden Costs

PS Value Proposition

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We Create Happy Organizations !