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COMIT Conference 2016 Digitally Building Britain #Comit201 6 Process Pains by Process Innovation Forum Alain Waha – Director Franco Pittoni - Director Jakub Wachocki – Chairman

Process Pains - #COMIT2016

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Page 1: Process Pains - #COMIT2016

COMIT Conference 2016Digitally Building Britain

#Comit2016 Process Pains

by Process Innovation ForumAlain Waha – Director

Franco Pittoni - Director

Jakub Wachocki – Chairman

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In partnership with:

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www.comit.org.uk

#Comit2016

@_PIForum

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1. Context and Framework - Jakub WACHOCKI2. Process Pains - Franco PITTONI3. Vision and what is next - Alain WAHA

Agenda

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Dissemination and feedback to UK Task Group (UK)

Awareness and Guidance (UK)

Technology (UK)

Geog

raph

y

Common Denominator: Pains > Process > Performance

Silos

LegalCost4D/Planning

WaterRailHighwaysPlant

International Process Innovation

BIMxCHANGESingapore

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Process Innovation Forum is industry wide incubator for process innovation. acting non-profit.

The PIF is pan-industry, seeking members across the industry,  and is aiming to:

• foster innovation in the AEC • explicitly focus on process innovation • drive progress • provide the digital process leadership• pioneer process innovation • stimulate knowledge transfer

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Who are we?

@_PIForum

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In the future, we see a Construction Industry which is:• as digitized, data centric, and information rich as every other sector• as agile and Lean as manufacturing or distribution• as automated as automotive or distribution• Crowdsourced, peer to peer, and Social, as much as software and the internet• Creates value through Open and Transparent data exchange• Inspiring & Dynamic to attract the best talent

Our Vision

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We provide  the industry-wide mechanisms to fulfil the promise from digital transformation.

We connect people experiencing process pains with people who build innovations

We commit to constantly seek for areas where this can happen by:• removing the organizational and the industry boundaries.• providing the digital process leadership.• pioneering process improvement or superseding.• stimulating knowledge transfer and open-sourced know-how  enablement.

We create, deliver and evolve the Process Innovation Framework which is:• Repeatable• Scalable• Valuable• Agile and Lean

Mission>>>

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>

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Passion

Diversity

Openness

Inclusion

Innovative and Out-of-the-box thinking

>>

>

>

Values

>

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Process Pains – our drivers for innovation

● How to improve poor processes?

● How to purge agony from painful processes?

● How to benefit our fellow colleagues?

● How to create a framework to foster innovation?

● How to pioneer process innovation?

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@_PIForum

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Process Pain Process Innovation

Examination Diagnosis Plan Treatment

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Process Pain Process Innovation

Process Pains InnovationWorkshops

OpportunitiesLabs

InnovationProjects

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@_PIForum

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Hall ofPains

OpportunityLabs

InnovationProjects

InnovationWorkshops

Process Pains

InnovatedProcess

Value Realization(new BAU)(To be)

Broken Process(as is)

Hall of Opportunities

Process Innovation Platform

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PIF Innovation Framework

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Process PainsFranco Pittoni

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Starting Point

Environment where it is experienced

How does it manifest itself

Solution Speculation

Pain!!

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Initial Data Collection

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• Identify duplicates

• Classify• Group

Environment where it is experienced

How does it manifest itself

Solution Speculation

Pain

Pain

Pain

Pain

Environment where it is experienced

How does it manifest itself

Solution Speculation

Environment where it is experienced

How does it manifest itself

Solution Speculation

Environment where it is experienced

How does it manifest itself

Solution Speculation

Innovation Platform(ideas, opportunities, pains)

Pains Library

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Data enrichment

Environment where it is experienced

How does it manifest itself

Solution Speculation

Pain!!

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@_PIForumSe

verit

y

Freq

uenc

y

Sect

or

Role

sIn

terd

epen

denc

ies

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Ongoing Data Collection

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• Rate each Pain• Add and rate new

Pains

The process innovation

stage is now ready to start

Innovation Platform(ideas, opportunities, pains)

• Rate each Pain• Add and rate new

Pains

• Rate each Pain• Add and rate new

Pains

• Rate each Pain• Add and rate new

Pains

Continuously enriched

Hall of PainsAvailable to all

contributorsPains Library

Innovation Platform(ideas, opportunities, pains)

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Some examples

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● Despite the development of standards and guidance for delivery, contractual frameworks are not fully understood and are not adequately implemented.

● As a result, technical aspects of project execution are divorced from the project program and therefore not made contractual, leading to a lack of rigour and accountability across the project. There is scope to ignore executive planning obligations because they are neither contractual, nor measured, nor tracked.

● Senior management in any discipline should fully embrace digital project delivery as integral to their roles and understand the purposes of employers information requirements, master information delivery plan and assisted handover of the asset.

Existing Forms of Contracts cover digitalisation and BIM in an inadequate and/or incomplete manner

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● The pre-contract strategic planning in response to employers information requirements and the post-contract tactical execution planning in response to project information requirements are largely confused. Additionally the project teams overproduce information, partially due to the lack of clear requirements.

● As a result, the wrong information is going to the wrong people at the wrong time.

● At pre-contract stage strategic planning may better focus on demonstrating capability to satisfy employer information requirements and at post-contract stage assure capability realisation with focus on detailed execution prescriptions. Teams could focus on the value producing activities. Requirements could be clearer.

Employers and Stakeholders BIM requirements poorly defined

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● Stigma has developed associated with process failures and often limited to company boundaries.

● As a result, the industry does not share lessons in order to learn from failure to succeed. The tool developers are leading the implementation of innovation rather than industry itself.

● In order to achieve real innovation the AEC industry may benefit from opening up and follow the airline industry which successfully managed to engrain a psychology and culture of openness and sharing.

Lack of or reluctance in exchanging data - Information and knowledge

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Some of the Pains collected to dateBehavioural Discrimination of the underrepresented Process Mgt Bid Process output does not support project phase

General resistance to Change Disconnect between procedure and execution

Inconsistencies in team capabilities Division between design and construction

Lack of or reluctance in exchanging data - Information and knowledge Division between design and cost

The academia-industry divide Inadequate qualifications-certifications-learning resources in BIM and rapidly evolving innovation areas

Contractual-Legal

Existing Forms of Contracts cover digitalisation and BIM in an inadequate and/or incomplete manner IT Tools not used

Supply chain and stakeholder incomplete involvement in the definition of BIM processes

Lack of maturity of knowledge of Information Management processes and flows

Governance Poor BIM Governance Performance stagnation by Standardization

Knowledge Mgt BIM capabilities not easily and consistently measurable Poor Data-information storage, retrieval and traceability systems

Digitalisation-BIM benefits not easy to quantify and lack of standardised KPIs Redundancy of information

Loss of knowledge and confusion deriving from the lack of common language and agreed data exchange format Stakeholder Interfaces are not clearly defined

Misinterpretation and-or underestimation of BIM benefits The tool-process disjoint

Prevalence of compliance-thinking Uncertainty in quality management

Lack of vision Adoption of disruptive change not properly managed Requirements Mgt Employers and Stakeholders BIM requirements poorly defined

Delayed and-or overwhelming approach to innovation Technical Inability to define minimum asset information requirements at the outset of the project

Misinterpretation and-or underestimation of BIM benefits IT Tools interoperability either limited or not easy to implement

The techno-divide

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What is nextAlain Waha

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● We aspire to a better built environment

● We believe that BIM and Digitization gives our generation the opportunity to build assets better, and operate them more efficiently, than previously possible.

● To deliver better, to deliver more, we need to re-think how we work; re-examine the processes from the pre-digital world.

● To deliver more, we believe the industry needs to innovate collectively, adapt or re-invent its processes.

● The PIF aims to bring together those innovators that believe in a better built asset, that believe in the opportunities of a digital world.

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Vision

@_PIForum

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Opportunity Labs Innovation Projects

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Join the Process Innovation Forum

@_PIForumwww.ProcessInnovationForum.org