Productivity 3.0 Using technology to

build a more productive and secure organization

The Lorenzi Group

Who is The Lorenzi Group?

– Data Security & Digital Forensics Consulting Firm

– Focus on digital forensics & data security services for litigious situations for past 5 years

– Digital Forensics practice primarily consists of:

– Obtaining, reconstructing and analyzing data for parties involved in litigation or criminal trial.

Why are WE talking about Productivity?

Employment litigation and disputes make up the core of our business

We have been analyzing and reporting on employee usage for years!

Don’t believe us, trust the experts…..

US businesses deal with $994B/yr = 7%GDP

Fraud schemes typically last 2 or more years before being detected

Median Loss = $175K, 50%+ = $1M Organizations w/ Anti-Fraud controls

average only $70K/yr in losses

Data for this slide came from ACFE & FBI websites

More

Small businesses suffered highest median loss of all groups

The media loss for businesses w/ less than 100 employees = $200K/yr

Everyone is involved including Accting Depts (29%) and Upper Mgt (18%)

Fraudsters are typically 1st timersData for this slide came from ACFE & FBI websites

And more….

Top 2 red flags:– Living beyond means– Experiencing financial difficulties

Family, Friends, Business Partners, and Vendors are all in on the action

Data for this slide came from ACFE & FBI websites

W Edwards Deming

“Lack of knowledge – that is the problem.”

“If you do not know how to ask the right question, you discover nothing.”

Knowing IS half the battle!!!!

The first step is to better understand how your organization uses its technical resources

What is your technology telling you?

What are the options?

Turning Security Information on its Head

Re-analyzing available data to make money

Did you know?

Productivity in front of a work computer is at a measly 70%

Most workers do not even realize it!

Psst: Workplace productivity is going down

Porn

Pornography is so common in the workplace that if we don’t see porn during our analysis, it’s a red flag

29% of employees view porn regularly at work (Neilsen – 2010). This number is increasing.

NOTE: Although men are the leaders, women’s ranks are increasing rapidly.

“Active Network Monitoring”What is it?

Software tools installed on your network allow it to be monitored & archive data usage of computers in your organization

Proactive Assessments

What does it monitor?• Everything!

o Emailo Websites o IMo Documentso Ports o Network

Knowledge Abound!!

Security– Document Tracking– Web Filtering– Real Time Alerts– USB Storage Logs for tracking file transfers

Compliance– Email and messaging archiving– Detailed reports

PRODUCTIVITY!!!!!!!!!!!

Leverage this knowledge

Internet Usage– Which sites are most visited?– Which users are Productive surfers?

Bandwidth Consumption– Where are the bottlenecks? Why?

Application Usage – What’s being used? How?– Do some employees need more training?

chat, webmail and Email Usage– How are these tools used?– Security risks?

Search activity – Looking for Jobs or looking for Clients?

How much productivity are we talking about?

15 minutes a day

15 minutes a Day

120,000 minutes/work year (2000hrs)

15 minutes/day = 3000 minutes/year

2.5% of Annual Revenue

How? Part I

What tools already exist? Windows Login Info (Employee) Firewall Logs (Web-time & Employee) A/V Software (Employee & Frequency) OTHER:

– Specialized Software Tools

How? Part II

Explain the rules of the workplace Provide weekly feedback to users Send “reminders” to get back to work

if too much idle time or web surfing time

Identify Best Practices Improve the workflow process Reducing dead weight

Spector

And your HR Department & Lawyer will love it!! … (so will your Accountant)

Data to backup an Employee Termination Data available pre-litigation Harassment claims? No problem With all data being archived spoliation risk is lowered

significantly

Avg Cost of Employee Lawsuit = $40,000 Avg Monthly cost Active Network Monitoring (25

computers) = $375

Top Questions Asked

Does fraud really happen? – Yes… and it’s on the rise. Can we do this? – Yes. Is it illegal? – No, in fact many organizations

(financial/medical/identity/etc) are required by law to be doing this. Ask your lawyer (or ask ours!).

I want to trust my team. Do I have to see everything? – No. We can set it up so you only see what you want to see.

How much is productivity increased? On Average, expect to see 5-10% increase in Workplace Productivity

FIN

The Lorenzi Group Rob Fitzgerald

www.thelorenzigroup.com866-632-9880 x123

SpectorsoftMark Inda

www.spectorsoft.com772-469-2788