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©2017 St. Charles Consulting Group LLC St. Charles & Degreed Webinar November 16, 2017 Learning Curation Proven Practices in Learning Curation: Transforming Content Shock to Business Results!

Proven Practices in Learning Curation - Transforming Content Shock to Business Results

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Page 1: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC

St. Charles & Degreed Webinar

November 16, 2017

Learning Curation

Proven Practices in Learning Curation:

Transforming Content Shock to Business Results!

Page 2: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC 2

What is Learning Curation?

“Process of finding, validating, and

aggregating external and internal

content which is delivered/offered to

employees in the context of their roles,

as well as their needed competencies

and business objectives thus enabling

continuous learning and speeding time

to competency in the digital and global

workplace.” St. Charles Consulting Group

Page 3: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC 3

Polling Question

We currently have Degreed

We are looking to purchase a technology

for curation

We are using a tool that isn’t specifically

built for curation but is working for us

We aren’t curating yet, but we plan to

No current plans to curate

Page 4: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC 4

It’s about enabling people with contextualized, quality learning experiences at the right time,

to the right audience, driving action and impact.

What is the Goal of Learning Curation?

Source: Degreed, How the Workforce Learns in 2016, January 2016

RightExperiences

Videos

Articles/Books

Self-Paced Courses

Virtual Classroom

Leadership Finance

HR Engineering

Marketing Operations

Sales Service

RightAudience

Office, factory, store, field

RightTime/Place

Delivered or Pulled

Early, mid, senior

Podcasts

Social Learning

Coaching/Mentoring

Page 5: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC

Learning Curation Strategy

5

Learning Strategy, Business Need, and Culture Alignment

Content• Strategy for Free vs. Paid

• Taxonomies for Tagging

• Integrations

• Internal Content Strategy

Curation Process• Self, AI, and Organizationally Driven

• Groups

• Business Rules

• Skill Gaps Identified

Organization

and Infrastructure• Culture Fit

• Curator Roles

• Curation Administration

Scaling Curation

Capability• Curation upskilling

• Enterprise wide curriculum to scale curation

capability

Adoption & Measurement• Campaigns

• Metrics & Analytics (xAPI)

• Dashboards

Go

vern

an

ce

Imp

act

Ind

ivid

ual

an

d

Org

an

izati

on

al

Page 6: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC 6

Polling Question

What is your most significant organizational L&D issue:

Too many places to go to access learning

Much easier to get learning outside of the org

We don’t know what our employees need

Other- chat your responses

Page 7: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC

The Curated Journey

7

Assess business needs and current state – set goal/ objectives and success measurement

Identify current knowledge/ skill gaps

Design the learning pathway, discover internal and external (paid and free) content

Define tagging and context(Enable effective search and provide context to increase learning effectiveness)

Curate learning pathways, develop social learning discussions, opportunities for reflection, and activities for application.

Launch campaign of learning, accompanying activities, opportunities for reflection, assessment of new skill, and iteration strategy

Page 8: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC

What is a Pathway of Learning?

8

Page 9: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC

Optimal Pathway Length?

9

3-5 Sections

3-5 Lessons

3-5 Learning

Experiences

Page 10: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC 10

Chat Question:

What’s stopping You from Curating?

Or…

What is fueling your ability to curate at your organization?

Page 11: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC

Section #1

• Introduction to the topic

and why it’s important

- Key skills and concepts

to be successful

- Connect to leadership

messages

Section #2

• What does it take to

transform?

- What needs to change?

- Connect with role

- Introduction to social

learning discussions

- Opportunities for reflection

Effective Learning Pathways

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Page 12: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC

Section #3

• Building and applying the

new skills and concepts

- Social learning discussions

- Activities

- Opportunities for reflection

Section #4

• Continuing to build and

apply new skills and

concepts

- Manager involvement

- Job assignments

Section #5

• Continue to learn

- Additional resources

- Lengthy guides

- Books

- Long Videos –

e.g. over 3-5 minutes

Effective Learning Pathways

12

Page 13: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC

• Leverage the Descriptions

(Pathway, Section, Lesson, and

Learning Experiences)

- Introductions

- Transitions

- Summaries

• Leadership Quotes

• Employee Testimonials (videos,

quotes, etc.)

• Relevant Descriptions (role-based

scenarios)

• References to success in the

organization when this knowledge

and/or new skills are applied.

• Management Involvement (drive

scenarios, continued application)

• Opportunities to apply the new

skills and knowledge inside and

outside the learning environment

• Opportunities for reflection

• Opportunities for Discussions

(Social learning environments and

Teams)

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What Else Is Important?

Context, Context, Context, oh, did I mention context?

Tell a Story Provide the WIFFM Application/Evaluation

Page 14: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC

A story is told about a particular topic

and its importance for that audience.

The story builds through the pathway

to enable a deeper understanding of

the key concepts as well as the ability

to apply the concepts and practice the

new skills.

There are opportunities for the

audience to reflect, discuss, and

practice what they are learning back

on the job.

The audience has the ability to stay in

touch with others who believe the topic

is critical to their success, while

continuing to learn.

When It Is All Put Together!

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Page 15: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC 15

Chat Question:

What’s Your Next Step towards starting or improving your

curation journey?

Page 16: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC

How Can St. Charles Help?

16

Continuous Learning

Readiness Assessment

Curation

Strategy

Learning

Pathway Curation

We will help:

• pinpoint strengths

and opportunities

• highlight priorities

• Identify gaps relative

to culture, strategy,

content, process,

and overall

infrastructure

Our focused

approach will help

effectively outline

your curation

strategy in

consideration of:

• Audience

• Content

• Technologies

• Measurement

• Governance

Our Instructional

Curation Methodology

will enable traditional

instructional design

teams to curate:

• instructionally-

sound

• engaging

• customized

pathways

… that take into

consideration learner

and business needs

Business

Value

Delivered

St. Charles

SolutionGlobally

Scale Curation

Our team of

consultants can scale

curation, through a

customized

curriculum:

• Guides

• Pathways

• Webinars

• Social Learning

• Capstone Pathway

building projects

Page 17: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC

Contact Information

17

Gina Ann Richter, Ph.D.

Director of Curation Services

Email: [email protected]

Office: 866.773.1522 Ext. 132

Mobile: 516.241.1494

Twitter: @drgeena

Degreed: @drgina

LinkedIn

STCCG Blog

STCCG Thought Leadership

Page 18: Proven Practices in Learning Curation - Transforming Content Shock to Business Results

©2017 St. Charles Consulting Group LLC

© 2017 St. Charles Consulting Group, LLC. All rights reserved.